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Everything was great.
Everything was great. They were really quick and notified us when it was done. Very good service.
Very good . Had oil change. They exceeded my expectations.
Hi John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
If you have an appointment and take your vehicle in at
If you have an appointment and take your vehicle in at that time there should be a mechanic there to work on that vehicle. I had an appointment for 9:00 and had to be taken home and picked up at 4:00 that doesn’t make sense to me. Let’s make it a little more convenient for the customers and try to get it right. I know it’s about the bottom line but customer service is a plus
Washing/vacuuming my car after oil change!
Love the comfy chairs that they have instead of the folding chairs some places have and the ladies room is always clean and well stocked.
Hello Kari, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
At this time excellent but ac still needs looked at
Hello Carl, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Great work, it was very pleasant and service was quick and the truck was also cleaned,.
Hi Shawn, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!
I have always had excellent service from the sales staff through the management through the service staff with this company. I have been personally responsible for the purchase of at least five vehicles and cosigned for another and have never had a problem and would recommend this company to any of my friends or family 110%.
Hi Philip, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Green Dodge!
Friendly staff. They have been a bit short handed recently, but everyone there I met was doing their best to meet customers needs. Please be a bit patient with them. Nice comfortable waiting area.
Hi Matthew, we're happy you found our staff to be so supportive during your experience here at Green Dodge. Feel free to reach out to us if you need anything. Have a wonderful day.
A vary not understanding place, my vehicle could of been fixed when it was in warranty but they bandage it up twice and 3 time when warranty was up they didn?t want to cover it now I?m spend money I shouldn?t have to, vary upset with the experience I have had there.
Kevin, we truly appreciate your feedback. Please reach out to our Service Manager, Amber Campbell, at firstname.lastname@example.org or 217-341-7190 when you can so we can address this situation directly. Thank you and have a great day.
Worse service experience ever
Will never be back. Worse experience ever from a shop coming from a person who works in the auto industry. Took business elsewhere because they make sure your vehicle is denied for repairs from "their" warranty. No communication at all from service writer or service manager that took over my case. Ended up doing their work for them. Thankfully the green store that I got the van from gave me a loaner. Had the loaner for over 2 months.
Hello, we regret to hear that you had a negative experience with us. Here at Green Dodge, we are always looking for ways to improve. If you would be willing, we would like to have you contact our Sales Manager, Jeremy Manning, at email@example.com or 217-522-1222 to discuss ways we can better serve you in the future.