Green Dodge

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
152 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    May 8, 2020

    Very good trending upward to outstanding, I. e. fifth star. Due to circumstances beyond their control, accoutrements normally available in waiting room... were absent.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Guy, thank you for the high star rating. We will be sure to pass along your concerns to the team. We are always looking for ways to improve. We hope y...ou have a great day!

  • 5.0 out of 5
    April 26, 2020

    I was there for the Express Lane.Took no longer than other drive in oil change facilities and had a software update performed while I was there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

  • February 15, 2013

    I purchased a 2013 Kia Optima in June 2012 at Green Dodge Kia and I must say it was a great buying experiance for me. I went in the store knowing exactly... want i wanted and they made sure i got exactly that. Everyone that i dealt with was great, from the salesman (which usually i dont care for because they get on my nerves) but he was different there, he didnt try to change my mind or anything like that. The lady who did my paperwork was great, as well as the sales manager, super nice guy. A lot of times there are hidden fees to it, but there was none of that. I would recommend to anyone looking for a vehicle to go there. Like i said easy, and great experiance.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your input. We value taking care of all of our customers.

  • 5.0 out of 5
    March 5, 2020

    I was visiting Springfield and decided to get an oil change rather than drive 760 miles home due for a change. They got the work in less than estimated... time and I was on the road by 9 am.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad we could get you back on the road in a timely manner, Richard! Safe travels!

  • 4.0 out of 5
    September 12, 2019

    great vehicle Joe was a great salesman I love Green two minor points: no manual in van, there was supposed to be a cargo net and there wasn't one also... the tires continue to alarm

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, thanks for letting us know how Joe did! If you would like to give us a call directly, we would appreciate the chance to speak with you about t...he two points you mentioned. Thank you, and have a great day.

  • 5.0 out of 5
    August 26, 2019

    I was disappointed that I couldn't get a Bed Rug for my 2019 Ram 1500 with Ram Box. In fact, if you decide to buy one of these trucks and you want a bed... liner and/or a Tonneau cover, you might as well as get it done at the dealer at the time of purchase/lease, because finding after market products are very difficult to find, and highly limited, that's if you have the Ram Box. As far as the experience at Green, it was surprisingly a great experience. Tim in the Parts Dept. was extremely helpful, courteous and went out of his way to find information prior to me making any commitment. Tianna Cooper, the service writer was very friendly, and when my truck was done, she told me to go look at it and tell her what I think. When I returned she said she saw me coming back and was asking herself, uh oh, he's coming back, what's wrong? I actually returned to tell her how pleased I was and how good it looked. The only reason I gave it a four for quality of repairs is because I have not yet used it, and I requested a specific mechanic who has much experience with installing these, instead, I ended up with an installer who never installed one. He was a good guy, and showed me how to work everything, I just do not like having my stuff used as a guinea pig without being asked, but I'll be okay, as long as it's on properly.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Green Dodge! We hope to see you soon!

  • 5.0 out of 5
    August 22, 2019

    I have always used Green Dodge for my oil Changes since I bought my Dodge Ram 2010 truck there brand new. So a long history excellent history. This past... spring, there was a hiccup, because the oil pan drain bolt was only hand tightened. When I drove 6 hrs that day I noticed the oil was very low. I had to get a new oil change because I was severely low on oil. Nonetheless, I went back because of the long history. They did it right this time...once again. Thanks Green Dodge

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michael, thank you so much for your fantastic review about your visit with us! We appreciate you giving us the chance to improve upon your last exp...erience, and we hope we will see you again to continue offering top notch service. We hope to see you again soon. Take care!

  • 5.0 out of 5
    July 31, 2019

    Great quality service. Thoroughly satisfied. Expert knowledge of what needed to be done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christine, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Green Dodge. Please don't hesitate to... reach out to us if there's anything more we can do!

  • 5.0 out of 5
    July 3, 2019

    I purchased my vehicle from Green Dodge in 2017, and had a great experience. Daltyn was very patient and helped me find the right vehicle that I was looking... for. I have taken my vehicle back for services, and have never had an unpleasant visit. The staff are so kind and helpful. Brian was very kind at looking into how many oil changes I have had, and made certain that I didn't get overlooked for my free oil change when I purchased my vehicle. They also have a nice waiting area while they service the vehicle, and everything is so clean.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad you had such a great experience at our dealership! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    June 17, 2019

    Great people great atmosphere! I would definitely buy another vehicle from them in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nathan, we are very happy to have provided you with such a positive car buying experience! We look forward to your next visit! Take care!

View More Reviews