Reviews
Write a reviewMs Thomas
Even though I had a long wait, necessary work needed to be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall
Brought truck in for a recall. Everyone was very courteous and knowledgeable. Repair was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marc, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great to work with and very friendly and help.
Great to work with and very friendly and help. Fast service appointments. Nice waiting rooms.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Always friendly service and thorough. Go out of their way to accommodate customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Scheduled a service appointment and they never got to the
Scheduled a service appointment and they never got to the truck after it being there for 8 hours. They assured me to come back and they would get the truck in at 7:15 AM two days later. By 3:00 pm two days later, and after the truck sat with them for 15 hours, they never got to it. I took the keys and left. I’ll never return.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Perfect… got the job done… informed us.
Perfect… got the job done… informed us. Very friendly. It does not take 15 words to say I’ m happy,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service.. great trustworthy work. I would definitely recommend this company. Best experience ever
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repairs
Great overall experience but the Parts was on back ordered and I had to rent a car for like 3 weeks when I was told the part was at another dealership then was told they don?t let parts to other dealerships
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Richard, we appreciate you taking the time to leave us this feedback. Please reach out to our Service Manager, Don Lord, at don.lord@greenstores.net or (217) 522-1222 when you can so we can address this situation directly. Thank you and have a great day.
Great Service
Justin was very knowledgeable and made me feel confident about leaving my car with him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rebecca, thanks for your praise and kind comments about Justin. We look forward to your next visit! Take care!
Service writer was extremely helpful and friendly.
Service writer was extremely helpful and friendly. Work was completed in time quoted. Need to make follow up appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair