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|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 5:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 5:00 PM|
|Wed||7:00 AM - 5:00 PM|
|Thu||7:00 AM - 5:00 PM|
|Fri||7:00 AM - 5:00 PM|
|Sat||8:00 AM - 1:00 PM|
Very pleased with the sales staff - particularly Chris Fox, with whom I worked. He was pleasant, respectful and very easy to work with. Everythi...
Thank you so much for those kind words. We are so happy to hear about your experience with Chris Fox and the other staff members here. Enjoy your ...
Very pleased with the sales staff - particularly Chris Fox, with whom I worked. He was pleasant, respectful and very easy to work with. Everything was explained, and I was treated well. The other staff I encountered during my visit were also very friendly and respectful. No pressure, no hassles. I have visited other car lots in the past that I would never consider going back. Gene Latta was much different. I would definitely recommend.
Thank you so much for those kind words. We are so happy to hear about your experience with Chris Fox and the other staff members here. Enjoy your new vehicle!
I was in need of a new vehicle and I have always wanted the Ford Edge ever since my husband and I had test driven one several years ago. My husban...
I was in need of a new vehicle and I have always wanted the Ford Edge ever since my husband and I had test driven one several years ago. My husband had recently purchased a new Ford F-150 from a different Ford dealership that was closer to our house. As we were going through the Ford Certified Warranty and seeing the actual quality of the vehicles on the lot, I found myself wanting a Ford vehicle for the FIRST time in my adult life as I have always been a Nissan owner. We are relatively new to the PA area and the dealership my husband had purchased from was good, but they did not have the model and year I was looking for. I went to a non-Ford dealership just for the sake of convenience and wanting to test drive the newer model. My experience there was very sub-par. I was scheduled to meet with a certain salesperson, but he did not have "time" for us and dumped us on a coworker who had no idea what I was there for nor anything about the vehicle I was about to test drive. Upon initial inspection of the vehicle, not only was the vehicle damaged, but the price was very high with no certification or included warranty. I was feeling a little disheartened so I then searched on Google and found Gene Latta Ford with the 4.8/5 rating. I was skeptical at first as I know sometimes reviews can be fraudulent, but I took the leap and I went onto their website to see if they even had what I was looking for. I was in absolute luck. There was a fresh arrival so I immediately filled out a credit application and email about an inquiry for the vehicle I wanted. Mr. Ken Brittain responded to me promptly the next morning via text which showed me that he even read how I preferred to be contacted (that has never happened to me before - everyone ALWAYS just calls). My experience with him from the first text until I drove off the lot was by far THE BEST experience I have ever encountered at a car dealership. I was absolutely impressed. He took the time to explain every detail of the warranty to me, he actually poured my coffee which was extremely polite, he showed me where their service area was and explained the first oil change was complimentary and even offered to book my appointment if I let him know ahead of time, he showed me how to navigate the sync 3 in my vehicle and even synced my phone. I could tell that he takes great pride in his job and work ethic and it was nothing short of admirable. My husband and I agreed that we will never go to a different dealership and hope that Ken Brittain is there as long as we are in the market for purchasing and trading in vehicles. PHENOMENAL. We are definitely referring ALL of our friends who are in the area to Ken Brittain at Gene Latta Ford.
Was a pleasure doing business at this dealership. They respected my time and I never felt pressured or that they were hiding anything. I receive...
Was a pleasure doing business at this dealership. They respected my time and I never felt pressured or that they were hiding anything. I received a fair deal on my trade and they worked hard to get me better financing than I received from my banks pre-approval.