Reviews
Man, where to begin.
Man, where to begin. My wife and I had the single best experience I’ve ever had with a salesman at Miles Chevrolet today. My salesman Kevin Camp created a truly exceptional experience. From his knowledge of the vehicles, to him just being a really good guy. Oh, and talking Harley’s and hot rods. That’s always a win. I would work with him again, every time. If anyone I know ever needs a vehicle, I know exactly who I’ll tell them to see. He treated us with respect and friendliness all the way through. He made it much easier to feel good about spending my hard earned money and that is a very rare thing. We absolutely love the truck too. I can’t say enough about my experience. We appreciate you Kevin! The finance guy is alright too!
Man, where to begin.
Man, where to begin. My wife and I had the single best experience I’ve ever had with a salesman at Miles Chevrolet today. My salesman Kevin Camp created a truly exceptional experience. From his knowledge of the vehicles, to him just being a really good guy. Oh, and talking Harley’s and hot rods. That’s always a win. I would work with him again, every time. If anyone I know ever needs a vehicle, I know exactly who I’ll tell them to see. He treated us with respect and friendliness all the way through. He made it much easier to feel good about spending my hard earned money and that is a very rare thing. We absolutely love the truck too. I can’t say enough about my experience. We appreciate you Kevin! The finance guy is alright too!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your exceptional experience with Kevin Camp. It's wonderful to know that he provided such knowledgeable and friendly service, making your car-buying process enjoyable. We appreciate you taking the time to share your positive feedback about Kevin's approach and the respect he showed you throughout the transaction. We're delighted that you love your new truck and that you felt good about your purchase. Thank you for choosing Miles Chevrolet, and we look forward to serving you again in the future!
Justin was nice and easy to deal with.
Justin was nice and easy to deal with. No high pressure sales. Paperwork went quick. They had a good selection of cars. No air in one building but they had fans
Justin was nice and easy to deal with.
Justin was nice and easy to deal with. No high pressure sales. Paperwork went quick. They had a good selection of cars. No air in one building but they had fans
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan Dressen was excellent.
Dan Dressen was excellent. I was on my way to Springfield to buy new truck and stopped by decatur and dan got the sale! I am very happy with my new truck.
Dan Dressen was excellent.
Dan Dressen was excellent. I was on my way to Springfield to buy new truck and stopped by decatur and dan got the sale! I am very happy with my new truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
I wouod like to say the folks at Miles did a wonderful
I wouod like to say the folks at Miles did a wonderful job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they did brake work before I bought it. I told them what hapened to the truck and they sent a tow truck and got it ito the shop and fixed the issue. They kept me informed of what was going on and the actions they took to fix it. Got it back and it worked as it should Good job Miles Service.
I wouod like to say the folks at Miles did a wonderful
I wouod like to say the folks at Miles did a wonderful job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they did brake work before I bought it. I told them what hapened to the truck and they sent a tow truck and got it ito the shop and fixed the issue. They kept me informed of what was going on and the actions they took to fix it. Got it back and it worked as it should Good job Miles Service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled to hear that the team at Miles Chevrolet provided excellent service during your recent brake issue with your 2016 Colorado. It’s great to know that they quickly addressed your concerns, arranged for a tow, and kept you informed throughout the repair process. Your satisfaction is our priority, and we’re glad to hear your truck is running smoothly now. If you need anything else in the future, please don’t hesitate to reach out. We appreciate your trust in us!
Doug was great.
Doug was great. Even though it was busy, he was friendly, accommodating and made me feel important.
Doug was great.
Doug was great. Even though it was busy, he was friendly, accommodating and made me feel important.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Very friendly.
Very friendly. Responded promptly to inquiries. Process did take longer than anticipated. Did not feel pushed in to buying the vehicle. Over kill on buying the warranty from finance dept.
Very friendly.
Very friendly. Responded promptly to inquiries. Process did take longer than anticipated. Did not feel pushed in to buying the vehicle. Over kill on buying the warranty from finance dept.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
We are told that there?
We are told that there?s nothing they can do to fix our car. What a shame. It is their job to fix any car they sell at their dealership and not tell a customer that they can?t order the needed parts.
We are told that there?
We are told that there?s nothing they can do to fix our car. What a shame. It is their job to fix any car they sell at their dealership and not tell a customer that they can?t order the needed parts.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear about your experience and understand your frustration. We strive to provide the best service possible and want to help resolve this issue. Please reach out to Chris Perry at Cperry01@vtaig.com for assistance. He will be happy to look into this matter for you. Thank you for bringing this to our attention.
Great Service Department
I'll I recently had to have my car serviced for my airbag light that came on. I can't say enough about how great their service department is. Doug Nolan went above and beyond to make it a pleasant experience. He kept me informed all along the way and explained everything in full that was being done. I can't thank him enough. I also want to thank Nick who helped me when I needed a new battery, and Jake for all his hard work he did on my car. Miles has the best service department and highly recommend. Thanks again, you're the best!!!!! My experience is one never forget....
Great Service Department
I'll I recently had to have my car serviced for my airbag light that came on. I can't say enough about how great their service department is. Doug Nolan went above and beyond to make it a pleasant experience. He kept me informed all along the way and explained everything in full that was being done. I can't thank him enough. I also want to thank Nick who helped me when I needed a new battery, and Jake for all his hard work he did on my car. Miles has the best service department and highly recommend. Thanks again, you're the best!!!!! My experience is one never forget....
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Julie, Thank you for your review. We are so happy to hear that Doug, Nick, Jake and our team provided you with excellent service. Thank you for your kind words and support. We look forward to working with you again.
I was able to work with one gentleman, Elijah Hunt who
I was able to work with one gentleman, Elijah Hunt who was easy to work with. He was knowledgeable of what they had to offer and didn’t try to sway me off my budget.
I was able to work with one gentleman, Elijah Hunt who
I was able to work with one gentleman, Elijah Hunt who was easy to work with. He was knowledgeable of what they had to offer and didn’t try to sway me off my budget.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Everyone was vey professional and helpful.
Everyone was vey professional and helpful. It was a pleasant no hassle car buying experience.
Everyone was vey professional and helpful.
Everyone was vey professional and helpful. It was a pleasant no hassle car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.