Reviews
Great people to work with always treated with respect and
Great people to work with always treated with respect and always have what we are looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome job on repairing my vehicle.
Awesome job on repairing my vehicle. Highly recommended and I would will definitely bring my vehicle back for any future repairs or maintenance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Traveled over an hour to look at a car but somehow it
Traveled over an hour to look at a car but somehow it disappeared overnight. They show me an other car. Test drive was great but there was miscommunication and they charged me more then I thought we agreed on. Half way going home the car breaks down. Cost me $1400 to have them fix a valve and it took a month or so to find the part. I have the car for 2 days or so the blower goes out and oil if leaking out of the car. I drive all the way back so they can replace the blower about just over $330 but they fixed the gasket for free. Now it's driveable but the blower won't blow on the high setting going to have to figure that out next. I personally wouldn't recommend getting a used car here. The car does have 140000+ miles but I guess they don't really check them thoroughly.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The Smedley family is as honest and trustworthy as it
The Smedley family is as honest and trustworthy as it gets. The run a fantastic dealership that I would recommend to anyone.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lost my key.
Lost my key. Replacement is still outstanding. No eta. Not requiring me to pay but is not a mistake they should be making. Now have to waste several hours of my time to get keys reprogrammed.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent customer service experience.
Excellent customer service experience. Alex and Joey took great care of me and addressed my needs for my new vehicle. Thank you guys
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience there when buying my suv.
I had a great experience there when buying my suv. Everyone was friendly and went out of there way!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience on Monday was awesome!
My experience on Monday was awesome! I picked up my car from the collision repair center. Jan and Dan(?) were both fantastic, as they are during all my interactions with them. I realized there was an issue with my tire sensor before pulling off and Dan took action right away to figure out what the issue was. After he and another staff member checked out the car and explained what the issue was, Dan walked me over to the service center and the gentleman there was a rockstar as well. (Not sure of his name.. had short black hair). I left my purse in my car during all the moving around and he brought it to me after the service was complete. I was quoted about an hour for the service and it was done within about 30 minutes. 10/10 customer service! The Smedley’s team continuously exceeds my expectations!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was surprised at how quickly the work was done, and a
I was surprised at how quickly the work was done, and a couple extra things done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice people, the dealership was very accommodating
Very nice people, the dealership was very accommodating while I tried to get my car towed to Charlotte NC. Justin, from Used car lot was extremely helpful in getting my paperwork and ensuring my car was loaded on to the transporter
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair