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Beau Townsend Ford

(1,653 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (937) 918-7008 (937) 918-7008
Used (937) 576-1949 (937) 576-1949
Service (937) 918-7010 (937) 918-7010

Reviews

(1,653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beau Townsend Ford from DealerRater.

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I was very impressed with the sales staff who was able to

I was very impressed with the sales staff who was able to find me exactly what I was looking for. Tyler took the time to shine up the inside of my vehicle and was able to get me set up on the Ford mobile app as well as show me the features of my new truck. Customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Both of the technicians were very professional.

Both of the technicians were very professional. I had a problem with one area and that was when I made my appointment I was not informed of the matter in which I could pay. I was never informed if I used my credit card it was 3% charge. When a customer make an appointment they should be told that up front. Other than that I was very pleased with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a joke.

What a joke... can't fix my truck!!!! INCOMPETENT!!!! Lost a loyal customer today forever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is my 4th new car purchased from BTF and my first

This is my 4th new car purchased from BTF and my first Lincoln. The Lincoln part of this dealership was great! Brandt Kindred knows the product and helped us make a decision on which one fit our needs. My husband and I love the new nautilus we just purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased several vehicles from the dealership

We have purchased several vehicles from the dealership over the years and have come to rely on their selection and expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Justin & Kevin (Fin) made my buying experience very

Justin & Kevin (Fin) made my buying experience very smooth & effortless! Both were very professional and will buy another vehicle @ BT Ford! Nice Job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

By far the best dealership in the area, I would never do

By far the best dealership in the area, I would never do business elsewhere. Perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service … Very convenient coming to get my car and

Great Service … Very convenient coming to get my car and bring it back… I was very static with your service..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous and kept me informed and very prompt on the

Courteous and kept me informed and very prompt on the recall. When you walk in employees are willing to assist or guide you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been using quick time since I purchased my truck

I have been using quick time since I purchased my truck always happy with service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.