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Buckeye Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (185 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (185 reviews)

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We are Glenn and Kim Creyts.

We are Glenn and Kim Creyts. We went to Buckeye Ford on 4/11/25 and Rob Cremeens was our sales person. He was EXCEPTIONAL! We weren't given the "run-a-round!" We were quickly interviewed by telephone before our visit, stated exactly what we wanted in a new vehicle, set-up the appointment, and were in-and-out with a new car within two hours! Rob is experienced and it was most evident to us! This was an incredible time that we won't forget! Buckeye Ford is very lucky to have him and the other professionals there on its staff!

We are Glenn and Kim Creyts.

We are Glenn and Kim Creyts. We went to Buckeye Ford on 4/11/25 and Rob Cremeens was our sales person. He was EXCEPTIONAL! We weren't given the "run-a-round!" We were quickly interviewed by telephone before our visit, stated exactly what we wanted in a new vehicle, set-up the appointment, and were in-and-out with a new car within two hours! Rob is experienced and it was most evident to us! This was an incredible time that we won't forget! Buckeye Ford is very lucky to have him and the other professionals there on its staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It's always comforting to me to visit Buckeye Ford.

It's always comforting to me to visit Buckeye Ford. I've purchased three vehicles from them since the late 1980s and with each experience, my confidence only grows! Whether ordering, purchasing, having service work done, or buying from the parts department, it's all a "two thumbs up" for me! Each employee is well-trained, personable and professional, with that vital extra of friendliness. In addition to the employees, I've never had a Buckeye Ford vehicle that was anything other than fantastic. I'm a truck person, from a 1992 Ford F-350 crew cab diesel dually to a 1998 Ford Ranger XLT to my current 5-star truck, a 2022 Ford Maverick XL Hybrid in velocity blue. Chad Swartzmiller was my salesman and guided me through the ordering process to the bewildering array of technological improvements to trucks since I bought the 1998 Ranger (which was a lot!). His patience and expertise are unmatched! Without exception, every experience I've had with each department at Buckeye Ford has been a blessing!

It's always comforting to me to visit Buckeye Ford.

It's always comforting to me to visit Buckeye Ford. I've purchased three vehicles from them since the late 1980s and with each experience, my confidence only grows! Whether ordering, purchasing, having service work done, or buying from the parts department, it's all a "two thumbs up" for me! Each employee is well-trained, personable and professional, with that vital extra of friendliness. In addition to the employees, I've never had a Buckeye Ford vehicle that was anything other than fantastic. I'm a truck person, from a 1992 Ford F-350 crew cab diesel dually to a 1998 Ford Ranger XLT to my current 5-star truck, a 2022 Ford Maverick XL Hybrid in velocity blue. Chad Swartzmiller was my salesman and guided me through the ordering process to the bewildering array of technological improvements to trucks since I bought the 1998 Ranger (which was a lot!). His patience and expertise are unmatched! Without exception, every experience I've had with each department at Buckeye Ford has been a blessing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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In and out in an hour.

In and out in an hour. Best experience buying a car at a dealership that I have had

In and out in an hour.

In and out in an hour. Best experience buying a car at a dealership that I have had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Scheduled an appointment. They were ready for me when I...

Scheduled an appointment. They were ready for me when I arrived. Was in and out in a very short time.

Scheduled an appointment. They were ready for me when I...

Scheduled an appointment. They were ready for me when I arrived. Was in and out in a very short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Thanks

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Service

Always courteous and efficient explained the service on time

Service

Always courteous and efficient explained the service on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New truck

The sales team was very helpful and did not push me to make a decision too quickly. The facility is very well maintained and cleaned. The service department is also very helpful and a tentative when you have a concern

New truck

The sales team was very helpful and did not push me to make a decision too quickly. The facility is very well maintained and cleaned. The service department is also very helpful and a tentative when you have a concern

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rob was beyond professional and an asset to the Ford...

Rob was beyond professional and an asset to the Ford team! Great people and service. Open, honest, friendly, and transparent! Will be taking all my business to them from now on!

Rob was beyond professional and an asset to the Ford...

Rob was beyond professional and an asset to the Ford team! Great people and service. Open, honest, friendly, and transparent! Will be taking all my business to them from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were very Friendly and courteous, I felt they did a...

They were very Friendly and courteous, I felt they did a very Good Job in a timely Fashion. Thank You

They were very Friendly and courteous, I felt they did a...

They were very Friendly and courteous, I felt they did a very Good Job in a timely Fashion. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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First truck I’ve ever ordered and decided to order...

First truck I’ve ever ordered and decided to order through Buckeye. Rob was great through whole process? They have some teamwork issues especially when they have a player down.

First truck I’ve ever ordered and decided to order...

First truck I’ve ever ordered and decided to order through Buckeye. Rob was great through whole process? They have some teamwork issues especially when they have a player down.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the third vehicle purchase, one vehicle leased...

This is the third vehicle purchase, one vehicle leased then purchased. Rob Cremeens is very good to deal with, well satisfied. Don't need to say more.

This is the third vehicle purchase, one vehicle leased...

This is the third vehicle purchase, one vehicle leased then purchased. Rob Cremeens is very good to deal with, well satisfied. Don't need to say more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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