Performance Chrysler Jeep Dodge RAM

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3.8
(512 reviews)
Visit Performance Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 7:30am–8:00pm 9:00am–8:00pm
Tuesday 7:30am–8:00pm 9:00am–8:00pm
Wednesday 7:30am–8:00pm 9:00am–8:00pm
Thursday 7:30am–8:00pm 9:00am–8:00pm
Friday 8:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 803-1468 (888) 803-1468
Used (888) 802-8415 (888) 802-8415
Service (866) 901-2752 (866) 901-2752

Inventory

See all 438 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2007.
Welcome to Performance Chrysler Jeep Dodge Ram! Located in Columbus OH Performance CJDR is proud to serve Columbus Lancaster Chillicothe & Dublin Ohio. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Performance CJDR a good one - for the life of your vehicle. Whether you need to Purchase Finance working with over 30 Lenders Service New/Pre-Owned Chrysler Jeep Dodge or Ram you've come to the right place. Interested in other vehicle Makes don't worry we've got you covered there as well. Stop by to see our selection! 888-802-8415.
We will put a Smile on your face. Every customer. Every vehicle. Every day.

Service center

Phone number (866) 901-2752

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

3.8
(512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Buy a Jeep

Excellent customer service when buying my Jeep! The process was done in a timely manner from start to finish! I would definitely recommend the dealership when shopping for a new/used car

Dealer response

Amy, Congrats on your JEEP!!!! We're delighted to learn that you had an outstandingly positive experience at Performance Chrysler Jeep Dodge Ram Columbus. It is wonderful to be able to be a part of such a momentous occasion. Welcome to the Performance Chrysler Jeep Dodge Ram Columbus family! We're thrilled that our sales team provided a positive experience for you. If you need any further assistance, please don't hesitate to reach out. Have a great day!

5.0

Ram 2500 purchase

Excellent help, excellent service. Helped me get the truck I’ve been looking for for a while. I would recommend them to anyone for a great deal.

Dealer response

Hi Colton, thank you for taking the time to leave a positive rating and review for us at Performance Chrysler Jeep Dodge Ram Columbus. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Express oil change.

Came in for an express oil change. Excellent service and quick. Dave was very helpful and courteous. He let me know of a good deal on oil change and tire rotation bundle.

Dealer response

Hi, Arlene. We are truly thrilled to know that you had such an excellent experience with us at Performance Chrysler Jeep Dodge Ram Columbus. Thank you so much for your awesome 5-Star review. Our Service Department is always here and ready to help if you need any further assistance. Take care.

1.0

I came in today for oil change/tire rotation.

I came in today for oil change/tire rotation. I've been having my Jeep Cherokee serviced here for 3 or 4 years. About a year ago I had them service my transmission and transfer case. The guy at the counter says its time for you to have your transfer case serviced. I said check your records I already had it serviced. He said oh yes you did sorry. At this time I told him I just had it in another shop for rear differential and to check transfer case due to code. The shop told me it looked like the transfer case and transmission had not been serviced. He said it looks like we did it due to parts being taken out of inventory. I said well that makes me feel better but there is no real way to know if it was done. So I had the oil change/tire rotation done. When I went to pay it was $116.67. My 2 previous were $90.05 and $89.18. I said did price go up he said yes. Thats $26 more! So I go out to my vehicle and search all over parking lot can't find it. Go back in ask a guy for help he said I am busy and they park them anywhere! So I go out looking again can't find and go back to my original service guy and he goes with me it is in back of lot around building far away! Then as I am driving home I noticed the mileage sticker in the window was not taken out and they put new one on top of it! I pull the other one off and I see why they did not take old one off. It was coming off in pieces and would take some time to do. I took razor blade and took off myself. For these kinds of prices you would think you would get better service! Not have to go searching around for you vehicle, take the sticker off, not have to worry if the actual work had been done! No confidence in this place anymore not going back! Go there at your own risk.

Dealer response

Hello, We take our customer feedback very seriously and would like the opportunity to speak with you about your recent visit to our Service Department for an oil change and tire rotation and the level of customer service you received. Can you please send your preferred contact method to me? Thank you, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

1.0

Bad Customer Service/Bad Prices/Not Trustworthy

I came in today for oil change/tire rotation. I've been having my Jeep Cherokee serviced here for 3 or 4 years. About a year ago I had them service my transmission and transfer case. The guy at the counter says its time for you to have your transfer case serviced. I said check your records I already had it serviced. He said oh yes you did sorry. At this time I told him I just had it in another shop for rear differential and to check transfer case due to code. The shop told me it looked like the transfer case and transmission had not been serviced. He said it looks like we did it due to parts being taken out of inventory. I said well that makes me feel better but there is no real way to know if it was done. So I had the oil change/tire rotation done. When I went to pay it was $116.67. My 2 previous were $90.05 and $89.18. I said did price go up he said yes. Thats $26 more! So I go out to my vehicle and search all over parking lot can't find it. Go back in ask a guy for help he said I am busy and they park them anywhere! So I go out looking again can't find and go back to my original service guy and he goes with me it is in back of lot around building far away! Then as I am driving home I noticed the mileage sticker in the window was not taken out and they put new one on top of it! I pull the other one off and I see why they did not take old one off. It was coming off in pieces and would take some time to do. I took razor blade and took off myself. For these kinds of prices you would think you would get better service! Not have to go searching around for you vehicle, take the sticker off, not have to worry if the actual work had been done! No confidence in this place anymore not going back! Go there at your own risk.

Dealer response

Steve, We take our customer feedback very seriously and would like the opportunity to speak with you about your recent visit to our Service Department for an oil change and tire rotation and the level of customer service you received. Can you please send your preferred contact method to me? Thank you, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

5.0

Best dealership in Ohio

I've had my Durango for now 3 years. It is my favorite vehicle of all time. I have owned Corvette, Jags, Mercedes, Tahoe, Explorer, Expedition. I got what I thought was a fantastic deal after looking for over a year. The dealership has been very attentive to all my service needs. Recently I had problems with the electrical system and Rodney in service had it fixed overnight and the cost was only $76. I will stay a life long customer. Best dealership in Ohio!

Dealer response

Hello, thank you for taking the time to leave a positive rating for us at Performance Chrysler Jeep Dodge Ram Columbus. We're happy our team could meet your service expectations and have your vehicle fixed in a short amount of time. Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Performance Jeep purchase experience

The selection was great, the attention we received in a timely manor was spot on, our salesman Scott was very efficient and knowledgeable and we purchased a Jeep that day!

Dealer response

Hi Jan, we're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a great review about our Sales Team. We're excited to learn that your time at Performance Chrysler Jeep Dodge Ram Columbus was an overall positive one. We hope you're enjoying your new Jeep and we look forward to seeing you again.

5.0

Performance always does a great job.

Since I bought my truck at Performance I’ve had it serviced there. They always do a great job. I’d highly recommend them to anyone for sales or service.

Dealer response

Ron, we appreciate you taking the time to leave us a five-star review. We at Performance Chrysler Jeep Dodge Ram Columbus are overjoyed to read that both our Sales and Service Teams ensure our customers have a great dealership experience. Please don't hesitate to reach out to us if there is anything else we can do.

5.0

Great salesman

The salesman, Wes….he’s awesome! My 3rd car he has sold me the past 3 years. He is very knowledgeable and has a lot of patience. He took the time to go over all the features on the vehicle, It felt very welcoming.

Dealer response

We're so pleased to receive your perfect rating and learn that you had a wonderful visit working with the Performance Chrysler Jeep Dodge Ram Columbus Team, Jacqueline. If you need anything down the road, please let us know.

1.0

Schedule for oil change and rotation of tires spent 1

Schedule for oil change and rotation of tires spent 1 hour and half to find out that they didn’t have oil filter and hadn’t even done anything was told it was being aligned. I just took my Jeep back won’t return to this dealership

Dealer response

Hello, Please know that we here at Performance Chrysler Jeep Dodge Ram Columbus take your feedback seriously and I would appreciate the opportunity to connect with you and discuss your experience with our Service Team regarding a recent oil change. Please email me at your earliest convenience with your best availability so we can discuss this in greater detail. Thank you, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

See all 512 reviews