Performance Chrysler Jeep Dodge RAM

4.5 out of 5 (4.5) 114 reviews

Dealer on Cars.com since December 2007

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:30 AM - 3:00 PM
Sun Closed

Reviews

4.5 out of 5 4.5
114 lifetime reviews.
  • Great Sales Experience!
    July 25, 2017

    Geeat Sales Staff. Very informative and they know their product! Easy to deal with and fair on the trade in evaluation. See Greg Stynchula, he's a ...good example of what a salesman should be.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Fast, seamless, and attention to my needs.
    February 21, 2018

    I went to Performance looking to buy a used Ram 1500 I had been “watching” for a week or so. I spoke with Christine about what I was wanting and needi...ng, my concerns and my wife’s concerns, which she went above and beyond to not only address, but ease. Ultimately we as a group decided that the best idea for what my family and I would LOVE long term is a 2500. Yes, we paid more money, but I did so because I was informed, given time and space to consider, weigh, and pray about the outcome. I would 100% recommend Performance to anyone who hates typical dealership games as, at least in my experience, they were as accommodating as possible with my financial concerns (haggling), term concerns, and value in the long term concerns.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    WE ALL LOST A DEAL OVER $90 IN RUBBER FLOOR MATS
    January 31, 2018

    I’m too busy to write reviews, but this one needs addressed. My wife a lunch lady for the local schools was insulted and offended. We made an appoin...tment to come in to see and drive the car she was interested in on a rainy Saturday. Our original rep Tyler said at 10 am he’d see us at 1. Upon arriving we were told our sales rep had to leave for a funeral?? HUH? Another sales rep said was “covering” for him. The rep we were assigned to said Tyler had to go to a funeral, I call bull on that! He couldn’t share that at 10am but was gone at 1 for a funeral? OK, I'm already not happy being passed on. In fairness our new rep Juston was a very nice young man, but he was busy trying to cover and handle his clients too. Saturday is a “cattle call” bad day to do business apparently. We’d found the car online and already had our financing in place and no trade, a clean easy deal, WE CAME IN TO PURCHASE, PERIOD! Our first offer was flat out rejected, ok, manager said there’s NO NEGOTIATION on internet price, WOW, ok. Juston tried for us again, said he’d knock off $350 just to “earn” our business, wife said ok but she also asked for rubber floor mats for the front of the car as the ones that came with the car were dirty and in the trunk. Sales manager said ok on the $350 but NO, no mats. Seriously, our business wasn’t worth a $90 pair of floor mats? That would be a NO! That was offensive and insulting and we said NO, if that’s how you feel about someone spending $25,000 then we need to walk and we did. The deal could have been made with common courtesy, how about “we’ll clean the mats in the trunk for you”? That’s an original idea right? What about ask the customer what can we do to make this work for us all? NOPE, everyone's just too busy, customer is just a number, get in line or get down road, how about common respect for someone who’s willing to invest with your company. I give the sales manager a zero minus 10 and our assigned rep a 4, we weren’t his customer but as a sales professional he had the power to bring it together with a small amount of forethought and a simple resolution to the wall we hit over a set of floor mats. I’m not complaining about the price, I’m addressing the fact we felt like cattle, un important, move or move it along. Never again, glad it works for some folks, Saturday wasn’t our day I guess. I've been in sale for 30 years, you don't ever make your customer feel disrespected, you seek the little things that make it a win for everyone. Juston will learn this in time, the used car sales manager should know better. Lastly if there is no deal to be made because it's an online price, I can respect that, it could have been addressed upfront when we sat down to begin dialog. Very very poorly handled transaction. Couldn't be more dissatisfied.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $24.95 and up*

    Tire Rotation

    $18.95 and up*

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
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  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2007

Welcome to Performance Chrysler Jeep Dodge Ram! Located in Columbus, OH, Performance CJDR is proud to serve Columbus, Lancaster, Chillicothe & Dublin Ohio. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Performance CJDR a good one - for the life of your vehicle. Whether you need to Purchase, Finance working with over 30 Lenders, Service, New/Pre-Owned Chrysler, Jeep, Dodge or Ram, you've come to the right place. Interested in other vehicle Makes, don't worry, we've got you covered there as well. Stop by to see our selection! 888-802-8415.

"We will put a Smile on your face. Every customer. Every vehicle. Every day."
Performance Chrysler Jeep Dodge RAM
1130 Automall Dr Columbus, OH 43228
New (888) 803-1468
Used (888) 802-8415
Service (866) 901-2752
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