Performance Chrysler Jeep Dodge RAM

Had an emission recall for catalytic converter replacement on my 2014 journey. As a master technician for a different brand I wanted to be thoughtful and drop it off night before, not fun to replace when vehicle is hot! First problem…no place to attach key to drop off slip, so key isn’t with paperwork! I have asked this dealership to remove my girlfriends name and number from their system 3 different times, but she still got a call the next day. Said they couldn’t find the vehicle on the lot! Service advisor Cameron texted me later and said car was completed and he wrote it up earlier that day? So really bad communication there! Go back to get my vehicle that night and my paperwork had the typical 2 miles driven after repair marked on the sheet…my vehicle’s odometer didn’t change and I took a picture before and after of this! When changing a catalytic converter you should per tsb bulletin, drive the vehicle 3 drive cycles to ensure proper performance! This was not done and when I drove it this morning, yup check engine light on for bank1 and bank2 issues! Rechecked all the work in my garage and found codes were not erased after computer update. The codes were history codes, not active! Another reason you drive it after this repair is the smell a new catalytic converter produces! You need to burn off that smell so the customer isn’t inhaling it through their vents! Poor communication, cant follow service bulletins, and can’t perform basic updates/recalls. You need to be much better than this! I’m not looking for anything out of this, this needs to be a learning tool going from the advisor to the technician and everywhere in between!

Nico was wonderful. He made our visit so wonderful. We came for the repair of our Jeep Wrangler and walked out with a 2023 Dodge Ram. Who would have thought. Nicole was so easy to deal with and so thoughtful to our needs and concerns. If you need a good salesperson. Ask for Nico. He is fantastic. Thanks Nico

Good selection. DJ was knowledgeable about the product and helped us through the trade in and sales process. I would buy here again a recommend this dealer for their large selection.

I highly recommend using Performance Chrysler Jeep Dodge Ram Georgesville for any car needs. The team at the dealership exceeded expectations at every level and I cannot thank them enough. For my specific scenario, I was traveling back home to Pittsburgh when I was forced to make an emergency stop in Columbus due to a rim/tire issue. Under extreme pressure, stress, and time, the service team and my main point of contact, Mark Grimmer, was able to expedite my service need, diagnose the issue, and coordinate the repairs in a timely manner. Mark and his team went above and beyond, taking my safety into consideration and got me back on the road quicker than I expected. Mark was extremely easy to work with, caring, knowledgeable and very helpful. Mark and his team provided 5star treatment and I feel very fortunate they were in close proximity for my service need. If I had a permanent residence in Columbus, Mark, his team and their dealership would be my preferred choice to do any business with moving forward. Mark - Thanks again

Best truck buying experience ever Niko was great. Had an answer for every question. Will definitely return for next vehicle Well worth the 5 hour drive

Never bought New cars till I started working with this dealership. Have bought 9 new vehicles in 6 years from this store. Service has always taken great care of me as well.

I never buy cars online but dealing with Kalen made the transaction very easy and enjoyable. Highly recommended. GREAT sale associate. Look forward to buying again from him.

I've never been to this jeep dealership. Upon arriving to the service area I noticed how clean and organized it was. The employees were all really nice especially Jasen Sayre. He has a great personality and very helpful. I will be making this my new dealership. Thank you, Jasen Sayer for making my 1st experience wonderful! Jennifer Rumler

Great dealership. No BS. My second purchase for the dealership in 2 years. Niko picked me up from the airport and had everything ready as promised. In and out in 2 hours and even followed up to see how my drive home went. Grade A.

Worked with Wes on a purchase of a used car and he was amazing to work with. Very friendly and not pushy at all from a sales perspective. Overall experience with the entire dealership from start to finish was great and would recommend this dealer for any car needs.