Dave Gill Chevrolet

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Hi, we're happy you found our staff to be so supportive during your experience here at Dave Gill Chevrolet. Thank you so much for your feedback! We hope you have a great day!

Hi, we're happy you found our staff to be so supportive during your experience here at Dave Gill Chevrolet. Thank you, and have a fantastic day!

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

Hi, we're happy you found our staff to be so supportive during your experience here at Dave Gill Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Gill Chevrolet! We sincerely value your business and look forward to your next visit! Take care!

Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you for bringing this to our attention. Please reach out to us so we can schedule a time to work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Dave Gill Chevrolet (877) 338-5611 or 614-861-6230

Rosalie, it would clearly appear we have not met your expectations since you purchased your Equinox from us in June of 2021. I’m sorry that you are upset about our actions after the sale. I’ve talked to our staff here and it would appear we tried to set you up with at least one appointment with our service department and our body shop to address the issues you brought up then and have listed here. But our records show you did not show up for these appointments. One of the key benefits of purchasing a GM Certified Pre-owned vehicle is the piece of mind knowing some of the issues like you described to us at the time will be covered. But of course our technicians will need to diagnose the issues first before any repairs can be done. As for the dent in the hood on the car, we are still willing to schedule you in to look at the damage and determine what can be done. Again, we’d like to make things right with you on your purchase if you are still interested in working with us further. I will reach out to you personally by phone as well. Matt Ringlien, Dave Gill Chevrolet Sales Manager

As I've said, it appears we have not met your expectations in a number of ways Rosalie. And you've listed more. I will apologize again on behalf of the dealership. Mistakes happen. But what is important is that we are trying to make things right -- this time. I am offering to schedule you in for a visit with our body shop to look at the hood on your Equinox in hopes of repairing it for you. Yesterday I left you a voicemail and texted you this offer as well at the mobile phone number we have on file for you. It's clearly that you have likely lost all trust and faith with our dealership. And I understand that. But if you are interested in working with me to address this hood damage please let me know. Call me at 614-861-6230. Or you can email me at mringlien@davegill.com. -Matt Ringlien, Sales Manager Dave Gill Chevrolet

I also reported your dealership Dave Gill to general motors on 6-18 21 I told them my concerns about the vehicle that I purchased I didn't mention that the stereo didn't work correctly but I do have a a reference number for my claim and I can provide it I also reached out to general motors yesterday and have talked GM's Representatives about my case

I called the number 1877-338-5611 that Dave Gil listed as a response to my complaint to call the number is not in service it is a non-working number

I did go to Dave Gill for an appointment, it was early in the morning before work. I was at the dealership before they opened. I was then told to wait on service to open. I was told that there will be a loaner car for me to drive to work while my car was being serviced, The appointment was for the loud noise coming from coming from the engine.. The service department said that they didn't have a loaner car and that I could not be taken to work because it was too far away so I left because I had no transportation and that I was very late for work and that's when that's I decided that I would not to use Dave Gill service department . I called Dan Tobin's service department and have them look at the car for a assessment to find out what was wrong with the car and also to get an estimate on the chip and the other chips that was on the car.All I expected was dent on hood to be fixed on the car at Dave Gill and not be disrespected. I didn't expect to be treated in such a shabby manner I have been a car salesman at three different dealerships and I have always seen customers taken care. You also have to remember that I complained to the car salesperson about the dent before I left the car lot when we did the final walk around the car, not to mention that there was trash stuffed down in between the rear seats with a razor blade sharp side up. I have made numerous trips to your dealership I've made phone calls and nothing has ever happened