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Videon Chrysler Dodge Jeep RAM

(918 reviews)
Visit Videon Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:30pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 8:00am–8:00pm
Tuesday 9:00am–8:30pm 8:00am–6:00pm
Wednesday 9:00am–8:30pm 8:00am–8:00pm
Thursday 9:00am–8:30pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (267) 202-4430 (267) 202-4430
Used (610) 708-3095 (610) 708-3095
Service (610) 572-1290 (610) 572-1290

Reviews

(918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Videon Chrysler Dodge Jeep RAM from DealerRater.

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Easiest purchase of a vehicle and they kept their word on

Easiest purchase of a vehicle and they kept their word on the deal as we consummated the purchase over the phone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Phil was a great help with buying out our lease.

Phil was a great help with buying out our lease. The dealership arranged financing and the closure of the deal was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Steve did an awesome job finding my family a new 2022

Steve did an awesome job finding my family a new 2022 grand Cherokee limited in this challenging market

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kevin worked with us with our busy schedule and

Kevin worked with us with our busy schedule and everything went perfect. It was the easiest auto transaction by far. Highly recommend Kevin and Videon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jose and Jordan were amazing.

Jose and Jordan were amazing. My process was quick and easy. Jose and Jordan accommodated my busy schedule by completing the paperwork online and via text which was great for me. I was in and out of the dealership within 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just leased my 2nd Grand Cherokee from Videon.

I just leased my 2nd Grand Cherokee from Videon. Kevin Roman is extremely helpful and responsive. They are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jose was great, everyone was very professional and helped

Jose was great, everyone was very professional and helped us a lot. Could not ask for a better team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am very pleased with my sales person Mr.

I am very pleased with my sales person Mr. Bob Cox. I love my jeep which I had for 2 weeks. I had to call service a few times since I encountered problems with manual and automatic gears also with satélite radio set up and with lane assistance. Service Brian was rude and I didn’t help me with my problem. Didn’t even tried to guide me through the software. I will definitely call sales person Bob Cox for my husbands next jeep but will send him and everyone to service their jeep at the Downingtown location. Service customer service at Videon is poor.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership was great!

This dealership was great! Answered all my question and were friendly. There was no pressure like other dealerships. best part of all, NO MARKET ADJUSTMENT. I love my new truck!!!!!!!!! Would definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Best in Class

I have been buying cars for years and I will tell you there is no better dealerships in the world. Everything from phone calls to sales to the execution of the deal was the best experience I have ever ever had. The receptionists were wonderful. The were courteous and so caring. My sales experience was with Jose. Absolutely the best. I called and asked for an "out the door" price and when I got to the dealership, the price was exactly as he stated. There were no games, pressures or last minute switches. He totally help me with every aspect of pairing the phone and setting up UConnect. However, I am not technically versed and when I had a problem figuring out the Car Play settings. Mike from sales was present the next day and on the phone with me. He solved my problems and took care of everything very professionally and friendly . Finally, the site manager was superior. He offered expanded warranty coverage with no pressure and had all the paperwork work completed quickly and accurately with a smile. If you want to buy a car, this is the place to go. Their prices are honest and the staff is the best in class. Don't believe the pricing other dealerships who will state on the internet as being lower in price. I dealt with several and the reality was that the prices were not real when you went to get the "out of the door" price. Believe this dealership because they are just plain hones. I just cant say enough positive about this business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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