Reviews
Write a review1/12 trade car for a used pickup. saw truck on interenet....
1/12 trade car for a used pickup. saw truck on interenet. when there sales man was trying to get me into a newly traded truck instead of this truck ( now i know why ). On test drive turn signals didnt work (they fixed free of charge next day ) but on way home found out horn didnt work either . when doing paper work showed me list of things that were done to truck while in service ( said $4k worth ) . things done were state inspection,rear window reseal,front transaxle seal replaced,body work on rear quarter. ( i found out days/weeks later its more of a need to do list ! ) cause howd it pass instection with horn and turn signals not working?,front transaxle still leaks !,rear window still leaks air !,and body work still needed ! so my advice DONT buy a used vehicle from there unless you check it very carefully !
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
At first the staff was very friendly and helpful. They...
At first the staff was very friendly and helpful. They assisted me in finding a car that fit my budget and even added a warranty to our deal. After we closed our deal and I purchased the car is when their service went sour. Less than 24 hours after purchasing the car I realized the heat was not working properly. I did not notice this while test driving because the weather was nice and there was no need for the heat to be running for an extended period. I alerted the sales manager to the mistake and he refused to fix the heat or even look at it. As a first time car buyer, I feel completely taken advantage by this dealership. They sold me a car under false pretenses that everything was functioning (I even specifically asked if the heat worked) and refused to fix their error. I would not recommend this dealership unless you are okay with being lied to.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Keim in Paradise
Went to see an SUV there. Although it wasn't specified in the ad that it had some damage, I decided to test drive it. Turns out the car was in pretty good condition, although it had its blemishes. The dealership was pretty straight forward and didn't waste my time. The only negative part about my experience was that the check engine light came on roughly 100 miles after purchase.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for placing your trust in Keim Chevrolet. We always strive to be the best! Did you call our service department about the Check engine light issue? if you did not please contact us so we can address the issue.. Thank you
Got a great deal on a 2003 Envoy XL off lease. ...
Got a great deal on a 2003 Envoy XL off lease. Originally came in to test drive a trailblazer XL, but it sold before we could make an offer. They offered to find a similar vehicle through the GM dealer network, and we ended up with a better vehicle for a similar price!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
stopped in for coffee. They have the best. free while...
stopped in for coffee. They have the best. free while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob and Rick are the best.
Bob and Rick are the best.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I found them very professional and courteous. The...
I found them very professional and courteous. The service repairs were priced right. The service manager is very knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my used 2004 chevy 2500 still under warranty to Keim...
Took my used 2004 chevy 2500 still under warranty to Keim for some warranty issues. I was told they could find nothing wrong with any issue except for the recalled tailgate cables. I arrived to demonstrate all of the issues, even when the headliner fell back down after the service manager pushed it up, he slammed the door headed toward the building and said I should take it to where I bought it, maybe they'll address your issues. I was also told that it is a truck and that they have lots of components and moving parts ( I know thats why I bought used with only 14000 miles so that those parts would be covered). I followed him inside and he directed me to the desk for my paperwork. No more question asked. I have never been that disrespected by any dealer or individual in my life.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair