Susquehanna Chrysler Dodge Jeep RAM

3.8 out of 5 3.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Susquehanna Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2016

Susquehanna Chrysler Dodge Jeep RAM is proud to serve the York and Lancaster County. Our objective is simple. We want t

...

o provide you with a buying and service experience that exceeds your expectations. We work hard at doing business the "right" way and to be better than what you might experience elsewhere. Simply said, we strive to be different. Whether you are looking to purchase a new or pre-owned vehicle, service or upfit the vehicle you already have; we want to be your dealer of choice.

"Anticipating and surpassing the expectations of today's vehicle shopper and owner."

Service

Oil, Filter Change

$36.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.8 out of 5 3.8
92 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 22, 2019

    Great staff. Thanks to Ted. No pressure and fair deal. I have been getting service there for the last 4 years and very happy and will continue to deal... there

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    September 26, 2019

    I bring my truck here 4 all maintenance when its due they r thorough an explain an show you what needs replacing awesome group of people hands... down its in an out an affordable prices thx keep up the good work

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • April 1, 2015

    In December of 2013 I stopped at Susquehanna Chrysler Dodge Jeep Ram because I had a Jeep Patriot that my warranty had just run out on, and was considering... purchasing an extended warranty or getting a new Patriot. When I walked into the showroom I was greeted by Ted Hollenbach. He took me out onto the lot where there were Patriots that had just come off the delivery truck. There was nothing that I was really interested in. Ted suggested that I look at the "new" 2014 Cherokee, which I didn't even know existed. We went for a test drive, and immediately I was hooked. Monday (3/30/15) I stopped at the dealership on my way home from work, and drove out in a new 2015 Jeep Cherokee. That happened because of the professional, customer focused detail of Ted and the staff at Susquehanna Chrysler Dodge Jeep Ram. They ALL went out of their way to give me a great buying experience. When we talked finances, they did absolutely every thing possible to get the numbers where I needed them to be to and feel comfortable with the purchase. I would HIGHLY recommend this dealership to my friends and family. And because of my experience, I no longer consider Ted a "salesman", I consider him a friend, and I will be back to see him in the future. GREAT JOB Susquehanna Chrysler Dodge Jeep Ram!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 24, 2019

    I go in to purchase a USED vehicle that was used as a demo vehicle at one time. I make a 2 hour trip to the dealership, and find the vehicle hasnt even... been cleaned, loose change in the vehicle, scratches all over the exterior, online the vehicle is over priced so I thought I would have a little wiggle room. They are trying to sell a used demo vehicle with over 7000 miles at a new vehicle price.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 8, 2019

    Did not what to help work a deale lie about they would work a deale. Reminds me of keller bro dodge. I travel from lititz pa to there for nothing.... Because of them lieing and i could of said home with my sick daughter. Will not recommend anyone to them

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 7, 2019

    yes was told my car needed oil changed and cabin filter and with cost and replace clock spring and labor was one hindred then told over a thousand.,... to our surprise girl got upset and said i was cursing i said om god i said b.s. so any way beware, will never go there i looked on the cost just isnt justified.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 30, 2019

    Want to thank Ted for the great customer service and professionalism shown during the purchase of our new Ram 1500. Great dealership to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2019

    Couldn't have imagined a better experience. Greg, John, and Angel were fantastic to work with and I am now the proud driver of a beautiful Jeep Cherokee.... Customer service is clearly their priority. Can't recommend them enough!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 1, 2019

    I purchased a previously owned vehicle from them, and Ryan in sales was very helpful and thorough. He assured me that the concerns I had about a few mechanical... issues would be addressed. The service department fixed it all free of charge, and in a timely manner. It's nice to see a dealership stand by their product and their word!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 21, 2019

    Took my 2015 Dodge Journey in for engine light and rough idle. After a $189 diagnostic charge they found a bad coil and plug on one of the cylinders. I... told them to replace all 6 plugs. I understand that on that engine you have to take off the intake system but the total bill came to over $550. That is outrageous!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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