Susquehanna Chrysler Dodge Jeep RAM

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4.8
(553 reviews)
Visit Susquehanna Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 4:00pm
Service hours: 7:30am to 2:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:30am–2:00pm 9:00am–4:00pm
Sunday Closed Closed
New (717) 478-7457 (717) 478-7457
Used (717) 478-7483 (717) 478-7483
Service (717) 478-7441 (717) 478-7441

Inventory

See all 120 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2016.
Susquehanna Chrysler Dodge Jeep RAM is proud to serve the York and Lancaster County. Our objective is simple. We want to provide you with a buying and service experience that exceeds your expectations. We work hard at doing business the "right" way and to be better than what you might experience elsewhere. Simply said we strive to be different. Whether you are looking to purchase a new or pre-owned vehicle service or upfit the vehicle you already have; we want to be your dealer of choice.
Anticipating and surpassing the expectations of today's vehicle shopper and owner.

Service center

Phone number (717) 478-7441

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

4.8
(553 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Friendly courteous and great customer care.Easy to work...

Friendly courteous and great customer care.Easy to work with.Clean facilities with customer goodies, such as hot and cold beverages.

5.0

Fantastic sales experience. Would recommend this place to...

Fantastic sales experience. Would recommend this place to anyone. The lack of pressure over a sale is amazing!

1.5

They have a 2021 Dode Durango Hellcat listed on Cargurus...

They have a 2021 Dode Durango Hellcat listed on Cargurus for $93,185. I called and spoke to a sales rep & he said the price is $101,000 & that I was required to purchase an extended warranty. Bait & switch at its finest ***Buyer Beware****

2.0

Took my 21 year old daughter in to purchase a car. They...

Took my 21 year old daughter in to purchase a car. They let us leave over $115. The little guy with the mustache insulted her by saying he couldn’t make a car fit her budget maybe she should look at a cheaper car. Her budget was $8,000 cash and she was looking at a car for $7995.

5.0

Everyone I dealt with was fantastic. Vehicle was better...

Everyone I dealt with was fantastic. Vehicle was better than described. This deal could not have went any smoother. Highly recommended dealer!!! Told them when I was coming and they had everything ready, including the paperwork. Thanks for a great experience.

1.2

Been going to Susquehanna Jeep since 2009 and had zero...

Been going to Susquehanna Jeep since 2009 and had zero issues when Joe was the service manager. For the last two plus years, the service department has really gone downhill. Every time I would take my Jeep in for something, they would tell me I needed something else. Told me I needed brakes about three weeks after having new brakes put on all the way around; told me I needed a new air filter within a month of putting in a new one; told me I needed two catalytic converters a few months after replacing them and the exhaust; told me I needed a new engine and then two other places including another Jeep dealer said the engine doesn’t need replaced; etc. Took my Jeep to them when I could feel my brakes grinding and asked to have them checked. Within just 15 minutes they said my car was ready....... told me they checked all the brakes and they were fine but that they adjusted my brake pedal. A few hundred miles later I went to Meineke for an oil change. They called me into their shop to show me that my brakes were completely worn down and had damaged my rotors to the point they needed to be replaced. After my husband called Susquehanna and confronted them, they agreed to replace the brakes and rotors for free. Recently I was there again to have them remove and grease my door pins because they were frozen. A few minutes later, they came to the waiting area to tell me it would take at least 4-5 hours at $140/hour to unfreeze the pins because they needed to be “heated” off and then the door hinges and pins would all need to be replaced. I told them not to do it. My husband ordered a little tool he needed to put against the pins as you tap them out. Within 30 minutes, the pins were unfrozen and the doors were off! I have had enough of this dealership and their constant lies. 

5.0

Friendly, Helpful and Competent

I have been looking for 2011 SAAB 95 for a long time and one just happen to pop up on here. Sent Susquehanna Dodge an email of interest and Laurie contacted the very next morning. She was very friendly and knowledgeable, answered all my question. She and Mike from finance helped through the process of buying out of state and made the transaction very easy. They accommodated me the whole through. A great overall experience. Thank you Laurie and Mike!

5.0

Highly recommended, awesome team of employees. Sales...

Highly recommended, awesome team of employees. Sales Manager John Radzik & Sales employee Ted Hollenback were both wonderful working through this unusual/trying new care sale.

5.0

Worth the drive!

Great sales and customer service experience all the way around! Greg Pryzbylkowski was my salesperson and he was professional, knowledgeable, and no pressure. The entire staff was courteous and knowledgeable and cared that you were happy with your purchase. I got the vehicle I was looking for at the right price. I would definitely recommend looking at this dealership when looking for your next car.

5.0

Great sales and customer service experience all the way...

Great sales and customer service experience all the way around! Greg Pryzbylkowski was my salesperson and he was professional, knowledgeable, and no pressure. The entire staff was courteous and knowledgeable and cared that you were happy with your purchase. I got the vehicle I was looking for at the right price. I would definitely recommend looking at this dealership when looking for your next car.

Read all 553 reviews