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Erwin Chrysler Dodge Jeep RAM

(75 reviews)
Visit Erwin Chrysler Dodge Jeep RAM
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (937) 761-2614 (937) 761-2614
Used (937) 761-3077 (937) 761-3077
Service (937) 761-3097 (937) 761-3097

Inventory

See all 165 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2024.
At Erwin Chrysler Dodge Jeep and RAM we strive to provide outstanding and professional customer service in all areas of our automotive dealership. We are proud to present Chrysler Dodge Jeep and RAM models and are confident we can find the new car truck van or SUV of your dreams. If you are in the market for a New or Used car look no further! At Erwin Chrysler Dodge Jeep and RAM we stock a MASSIVE amount of high quality Pre-Owned cars to serve the Troy and surrounding region. We are proud to have certified Pre-Owned and standard pre-owned vehicles ready for you to test drive today! We look forward to putting your dream vehicle in your driveway!.
We want your business!

Service center

Phone number (937) 761-3097

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Erwin Chrysler Dodge Jeep RAM from DealerRater.

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Checks all systems and makes recommendations usually on

Checks all systems and makes recommendations usually on time friendly service from all departments Thank you

Checks all systems and makes recommendations usually on

Checks all systems and makes recommendations usually on time friendly service from all departments Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Sue. We will work harder to turn those 4 stars into 5!

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Clear explanation of repairs and costs.

Clear explanation of repairs and costs. Friendly interaction with service coordinator. Reasonable rates on repairs.

Clear explanation of repairs and costs.

Clear explanation of repairs and costs. Friendly interaction with service coordinator. Reasonable rates on repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

James, we're glad to hear you had a positive experience with our service team at Erwin Chrysler Dodge Jeep Ram. Thanks for the great feedback!

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Great place to do business, friendly people from the

Great place to do business, friendly people from the service dept to sales, they answered all my questions

Great place to do business, friendly people from the

Great place to do business, friendly people from the service dept to sales, they answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're glad to hear our team at Erwin Chrysler Dodge Jeep Ram provided friendly and helpful service. We appreciate your support!

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Erwin’s is always on top of things!

Erwin’s is always on top of things! Great staff and service! Thanks for a job well done!

Erwin’s is always on top of things!

Erwin’s is always on top of things! Great staff and service! Thanks for a job well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and continued support, Cecelia! We look forward to seeing you again! - Erwin Chrysler Dodge Jeep Ram

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Great quick service.

Great quick service. Easy appointment setup. Friendly staff. Nice big waiting area. No complaints from me

Great quick service.

Great quick service. Easy appointment setup. Friendly staff. Nice big waiting area. No complaints from me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're glad to hear you enjoyed our quick service and friendly staff at Erwin Chrysler Dodge Jeep Ram. We appreciate your support!

Dealer response

Thank you , Blade9274!

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Service and repairs was excellent the wait time was

Service and repairs was excellent the wait time was ridiculous 9 weeks to get a axel seal installed Hope you can hire more people soon

Service and repairs was excellent the wait time was

Service and repairs was excellent the wait time was ridiculous 9 weeks to get a axel seal installed Hope you can hire more people soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You are correct. Please accept our apologies for the delay and thank you for your patience!

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The employees there have always been very friendly and

The employees there have always been very friendly and helpful to me. They offer help with any questions or issues I have.

The employees there have always been very friendly and

The employees there have always been very friendly and helpful to me. They offer help with any questions or issues I have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank your Mr. Deskins!!!

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The service dept.

The service dept. is the best takes good care of you and your automobile thanks

The service dept.

The service dept. is the best takes good care of you and your automobile thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your awesome review and look forward to serving you again! - Erwin Chrysler Dodge Jeep Ram

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I appreciate their honesty in reviewing what needed or

I appreciate their honesty in reviewing what needed or didn’t need to be addressed.

I appreciate their honesty in reviewing what needed or

I appreciate their honesty in reviewing what needed or didn’t need to be addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! It's our privilege to serve you and we look forward to doing so again next time! - The Erwin Chrysler Dodge Jeep Ram Team

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Stranded due to the fuel pump, Luke sent someone to my

Stranded due to the fuel pump, Luke sent someone to my rescue. He sent a tow to Dayton to get my car and they dropped me off at home. A friend took me the next day to get a loaner while they waited on a part. They were great to work with, very caring, kind and helpful. Glad my father purchased my car from them. I have my car back, and so far, so good!! Thank you Luke, Matt and Erwin Dodge!!

Stranded due to the fuel pump, Luke sent someone to my

Stranded due to the fuel pump, Luke sent someone to my rescue. He sent a tow to Dayton to get my car and they dropped me off at home. A friend took me the next day to get a loaner while they waited on a part. They were great to work with, very caring, kind and helpful. Glad my father purchased my car from them. I have my car back, and so far, so good!! Thank you Luke, Matt and Erwin Dodge!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear that Luke and Matt were able to assist you during a tough situation. The team at Erwin Chrysler Dodge Jeep Ram always strives to provide caring and helpful service. Thanks for sharing your experience, and we're glad you're back on the road!

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