Chapman Ford Columbia

Chapman Ford listened to what we wanted and needed in a new vehicle, as well as the types we were interested in to purchase. They had us drive each of the models we were interested in buying. They were able to answer all the questions we had about the vehicles, prior to our purchase. They even gave us a lot of additional information about them and explained all the features, as well as how to use them. They searched for the exact Escape model and color we wanted, until they found it at another dealership. They drove to that dealership and drove it to their’s. Once we saw it, looked over it inside and out, said we wanted it, they made the purchasing of the Escape very easy. They were respectful, friendly, polite and thorough during this whole experience. It was a pleasure to work with them!

The process was very seamless & went very well. The only thing I have to complain about is the actual price was a little higher than the advertised price which was my own fault.

These guys will bend over backwards to get you the deal you want. If they can't, they will tell you. No xx.

Denise and Tony went into action when I heard they weren’t making the ford edge anymore. So I talked to them and told them the color and other features I wanted well they found me an Edge and I absolutely love it. They did a wonderful job and a good price. I would recommend them to anyone looking to buy a vehicle

I don’t as pleased with the friendliness of the sales staff at the dealership

Staff was friendly and treated me like I was part of the family. They wanted to make sure I was 100% happy with my purchase and wanted to make this process as painless as possible. I would recommend this place to anyone.

Overall, very good experience. They had a good selection of vehicles and were more than willing to help with the buying process.

This was the most pleasant car buying experience I've ever had. Everything was perfect. Our salesman, Anthony, was so knowledgeable and the GM, Keith, made sure to get us the best deal on the car I really wanted. Thank you guys so much! I love my new Ford Mustang Mach E GT Performace. I highly recommend anyone go to this location when it's time for you to buy a new car. You will not be disappointed.

I purchased my truck 8 yrs ago. Part of my deal was free inspections. Today they refused to pass my inspection due to the tires and rims I had on my truck for several years. This is one way to void my free inspections. VERY POOR customer service experience.

Transaction was smooth and spot on with my trade. Would highly recommend. Manager and staff very knowledgeable.