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Chapman Ford Columbia

(128 reviews)
Visit Chapman Ford Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 598-7068 (888) 598-7068
Used (888) 437-5317 (888) 437-5317
Service (866) 955-5197 (866) 955-5197

Inventory

See all 74 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Chapman Ford Columbia
Many people look for the largest Ford dealer in Lancaster the best Ford dealer in Columbia or the #1 Ford dealer in Pennsylvania and believe it's the place to go for the best deal. We're here to provide you with tools that we hope will make buying a car easier. You can browse our inventory - new or used - get a quote fill out a credit application value your trade or make a service appointment. So start your search here where we believe you'll find the selection and price you're looking for. We're Chapman Ford Columbia and we're here to help you.
Serving Central PA - Harrisburg York Lebanon and Lancaster
If It Doesn't Say Chapman On The Back Of Your Car You Probably Paid Too Much

Service center

Phone number (866) 955-5197

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford Columbia from DealerRater.

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My experience at Chapman Ford Fast Seamless, Smooth sale

My experience at Chapman Ford Fast Seamless, Smooth sale Great people to work with. Since 2000 I have used them.

My experience at Chapman Ford Fast Seamless, Smooth sale

My experience at Chapman Ford Fast Seamless, Smooth sale Great people to work with. Since 2000 I have used them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very helpful.

Very helpful. Answered all my questions. No pressure to buy. Allowed us to walk around and just look. That's very important to us. Great staff!!

Very helpful.

Very helpful. Answered all my questions. No pressure to buy. Allowed us to walk around and just look. That's very important to us. Great staff!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amy, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Customer service top notch n friendly.

Customer service top notch n friendly. They listened to what we wanted n helped us every step of the way. We love our car we bought!!

Customer service top notch n friendly.

Customer service top notch n friendly. They listened to what we wanted n helped us every step of the way. We love our car we bought!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kimberly, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Bought a used truck on a Wednesday and had to schedule

Bought a used truck on a Wednesday and had to schedule for a recall that should have been taken care of before putting it out on the lot for sale. Never had a problem with dealing with them in the past. The last vehicle I will buy from Chapman.

Bought a used truck on a Wednesday and had to schedule

Bought a used truck on a Wednesday and had to schedule for a recall that should have been taken care of before putting it out on the lot for sale. Never had a problem with dealing with them in the past. The last vehicle I will buy from Chapman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I worked with David B.

I worked with David B. He was very friendly and I felt very welcomed with him. He didn’t pressure us into a vehicle and answered all questions that we had. Overall it was a great experience purchasing a vehicle from Chapman Ford Columbia!

I worked with David B.

I worked with David B. He was very friendly and I felt very welcomed with him. He didn’t pressure us into a vehicle and answered all questions that we had. Overall it was a great experience purchasing a vehicle from Chapman Ford Columbia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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David was so helpful.

David was so helpful. Knowledgeable and friendly. He made our hours drive in the rain...Worth The Effort.

David was so helpful.

David was so helpful. Knowledgeable and friendly. He made our hours drive in the rain...Worth The Effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My experience at Chapman Ford went well very professional

My experience at Chapman Ford went well very professional and treated us great i would recommend this dealership thank you

My experience at Chapman Ford went well very professional

My experience at Chapman Ford went well very professional and treated us great i would recommend this dealership thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Chapman Ford listened to what we wanted and needed in a

Chapman Ford listened to what we wanted and needed in a new vehicle, as well as the types we were interested in to purchase. They had us drive each of the models we were interested in buying. They were able to answer all the questions we had about the vehicles, prior to our purchase. They even gave us a lot of additional information about them and explained all the features, as well as how to use them. They searched for the exact Escape model and color we wanted, until they found it at another dealership. They drove to that dealership and drove it to their’s. Once we saw it, looked over it inside and out, said we wanted it, they made the purchasing of the Escape very easy. They were respectful, friendly, polite and thorough during this whole experience. It was a pleasure to work with them!

Chapman Ford listened to what we wanted and needed in a

Chapman Ford listened to what we wanted and needed in a new vehicle, as well as the types we were interested in to purchase. They had us drive each of the models we were interested in buying. They were able to answer all the questions we had about the vehicles, prior to our purchase. They even gave us a lot of additional information about them and explained all the features, as well as how to use them. They searched for the exact Escape model and color we wanted, until they found it at another dealership. They drove to that dealership and drove it to their’s. Once we saw it, looked over it inside and out, said we wanted it, they made the purchasing of the Escape very easy. They were respectful, friendly, polite and thorough during this whole experience. It was a pleasure to work with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The process was very seamless & went very well.

The process was very seamless & went very well. The only thing I have to complain about is the actual price was a little higher than the advertised price which was my own fault.

The process was very seamless & went very well.

The process was very seamless & went very well. The only thing I have to complain about is the actual price was a little higher than the advertised price which was my own fault.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (717) 285-7111 so we can assist you further.

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These guys will bend over backwards to get you the deal

These guys will bend over backwards to get you the deal you want. If they can't, they will tell you. No xx.

These guys will bend over backwards to get you the deal

These guys will bend over backwards to get you the deal you want. If they can't, they will tell you. No xx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 128 reviews