Beshore And Koller Inc

⭐☆☆☆☆ I stopped by Beshore and Koller Ford last week looking for trucks for my company. Spotted a fresh trade-in sitting on the used lot with no plates. I called while literally parked next to it. Enter John, the “salesperson” (note: you only earn that title if you actually sell). He insisted the truck didn’t exist, argued with me, and refused to check. Sales 101, John: A) Be nice. B) Take customer info. C) Verify the vehicle. D) Call back and set an appointment. E) Take the customer’s money. John failed every step. So I called back, asked for the sales manager, left my info. It’s been a week. No call. A manager who doesn’t follow up isn’t managing — he’s just lazy. Maybe T-Mobile is hiring, so you can relearn follow-up skills? I’d even donate an hour of my time to train your staff on how to treat customers. Maybe the “sales police” were on patrol that day, stopping anyone from actually selling something. Because this isn’t a one-off — it’s the second time Beshore and Koller couldn’t figure out how to take my money. The last truck I bought was from Bob Ruth — because they actually know how to treat people.

Choose a different dealer. Misleading and shady. Wish I never would have bought my car from this place. Untrained sales team. Manager chooses to do nothing to correct misleading salespeople.

Had a vehicle on order for over a year and they absolutely dropped the ball so the order was never placed with Ford! Don’t know the process for ordering vehicles.

Was looking to get new car my wife, saw couple cars I was interested in. Contacted dealer and got immediate reply saying the cars I was looking at are customers order, and they were not for sale.

K. Miller was polite, knowledgeable of Ford models, and was very clear with his communication. It was a nice dealership with relatively cheap dealer fees (around $300 for my car). Process was easy, and they even held the car for me for a week without a deposit.