Reviews
I had an appointment yesterday, and they did a fantastic
I had an appointment yesterday, and they did a fantastic job on my cables for my battery/Radio
I had an appointment yesterday, and they did a fantastic
I had an appointment yesterday, and they did a fantastic job on my cables for my battery/Radio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The team at Shively has always been helpful, quick and
The team at Shively has always been helpful, quick and communicate well in regards to the status of my vehicle. Definitely recommend!
The team at Shively has always been helpful, quick and
The team at Shively has always been helpful, quick and communicate well in regards to the status of my vehicle. Definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very kind and attentive sales reps.
Very kind and attentive sales reps. The vehicle was ready for us to test drive when we arrived. There was no pressure. I never once felt like I was being pushed into something I didn't want. They worked out each of my concerns and we were able to come to an agreement that I felt good about. Nate was a pleasure to work with even as the dealerships closing time approached and as time ran over into their closing time, I never felt rushed or pushed through any process eventhough I took a long time debating, asking questions and thinking it over before coming to a decision. Overall I am happy with the vehicle. I feel good about the price, condition of the vehicle, thoughts on reliability, warranty, customer service, etc. Just felt good leaving with my vehicle and I am still happy a few days after taking the vehicle home.
Very kind and attentive sales reps.
Very kind and attentive sales reps. The vehicle was ready for us to test drive when we arrived. There was no pressure. I never once felt like I was being pushed into something I didn't want. They worked out each of my concerns and we were able to come to an agreement that I felt good about. Nate was a pleasure to work with even as the dealerships closing time approached and as time ran over into their closing time, I never felt rushed or pushed through any process eventhough I took a long time debating, asking questions and thinking it over before coming to a decision. Overall I am happy with the vehicle. I feel good about the price, condition of the vehicle, thoughts on reliability, warranty, customer service, etc. Just felt good leaving with my vehicle and I am still happy a few days after taking the vehicle home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
say that they can help, but unless you have perfect
say that they can help, but unless you have perfect credit they can't. right.
say that they can help, but unless you have perfect
say that they can help, but unless you have perfect credit they can't. right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
First time dealing with this business.
First time dealing with this business. Great service. Vehicle taken on for recall service. Was able to get vehicle in quickly.
First time dealing with this business.
First time dealing with this business. Great service. Vehicle taken on for recall service. Was able to get vehicle in quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I like their service.
I like their service. Never have a problem getting scheduled and the work is done right
I like their service.
I like their service. Never have a problem getting scheduled and the work is done right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had a great experience at this dealer.
We had a great experience at this dealer. They had listed the vehicle I wanted on cars.com and I hit the button to verify availability early on the morning after a long weekend. The Customer Service Manager, Layla, is exceptionally responsive. She called me within an hour to verify. By lunchtime, thanks to the help of Caleb and a very professional and efficient staff, we had our new Jeep. This was the best experience (among many, many) we’ve had in purchasing a vehicle. Everyone was professional and friendly, everything was done just right and we’re grateful. We’ll be back.
We had a great experience at this dealer.
We had a great experience at this dealer. They had listed the vehicle I wanted on cars.com and I hit the button to verify availability early on the morning after a long weekend. The Customer Service Manager, Layla, is exceptionally responsive. She called me within an hour to verify. By lunchtime, thanks to the help of Caleb and a very professional and efficient staff, we had our new Jeep. This was the best experience (among many, many) we’ve had in purchasing a vehicle. Everyone was professional and friendly, everything was done just right and we’re grateful. We’ll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very nice got my vehicle in and a few recalls done in a
Very nice got my vehicle in and a few recalls done in a short and quick time.
Very nice got my vehicle in and a few recalls done in a
Very nice got my vehicle in and a few recalls done in a short and quick time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I only used this dealership for recalls on my truck .
I only used this dealership for recalls on my truck . Never bought any cars from here . So the service went well , courtesy was great .
I only used this dealership for recalls on my truck .
I only used this dealership for recalls on my truck . Never bought any cars from here . So the service went well , courtesy was great .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The buying process was painless!
The buying process was painless! The staff are kind and friendly. I am loving my new Jeep!
The buying process was painless!
The buying process was painless! The staff are kind and friendly. I am loving my new Jeep!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase