BMW of Lancaster

When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did... not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.

What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took... great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.

Salesman John Hoxworth and finance person Ryan Sigel were polite, friendly, knowledgeable and professional in every respect. Received fair offer for my... trade in. The used car that I purchased was impeccably detailed and clean. John and Brett thoroughly explained to me the features of my new car. I never felt pressured during the process. When they move in to their renovated facilities in a few weeks I'm sure that the new facilities will be 5-star. I drove up to Faulkner from MD to buy this car, and they made the out-of-state purchase (title work, taxes, etc) painless for me.

I recently purchased a used vehicle from Faulkner BMW, excellent condition and minimally used 528xi. The entire experience was seamless, from my initial... contact with the Internet team through the finalization and delivery of my car. I initially worked with John who worked with me to schedule an appointment with my salesman, Tommie Black who was very professional and honest. This is my 3rd BMW, and I’ve worked with a more local dealership on the 1st two but my experience at BMW of Lancaster has been by far the most impressive. Very comfortable, no pressure, and beyond accommodating. Highly recommend this dealership!

Looking to add a new to me / leased vehicle. Even though we did not find exactly what I was looking for at this dealership the salesperson was extremely... polite and knowledgeable of the vehicles I was looking at test driving.

I started looking for a great condition, used SUV. I visited multiple dealers, and by far the nicest and least stress free was Faulkner BMW. Easy decision,... and completely no hassle purchase.

Everyone was very friendly and welcoming. I did not feel pressured at all.

Faulkner BWM is amazing. I highly recommend them and I plan to buy my next vehicle here as well!

Very professional people and at each level, they listen to you.

Our client advisor, Devin Hogan, was outstanding in every way for explaining the ins and out of the BMW i3 series, as we were comparison shopping for a... recent pre-owned electric or hybrid vehicle. His willingness to adjust his schedule to fit ours is very much appreciated. He also let us extensively test drive the i3 on our own to ensure that it had the range (on a single charge) and performance to meet our needs to use daily as a commuter car. This made all the difference and sealed the deal.