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BMW of Lancaster

4.8
(200 reviews)
Visit BMW of Lancaster
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed
New (717) 842-4648 (717) 842-4648
Used (717) 842-4649 (717) 842-4649
Service (717) 842-4633 (717) 842-4633

Inventory

See all 149 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2007.
Central Pennsylvania's #1 BMW Dealership. Few times do you see a company that is committed to the utmost in customer service and quality like you will find here at Faulkner BMW! The Faulkner Organization has been in the retail auto industry for over 80 years providing customers with the ultimate customer experience.

We also have a large pre-owned inventory of all luxury makes. Check us out today!

We are everywhere! Find us on Facebook Twitter Youtube and even LinkedIn.
Central PA's Oldest & Most Experienced BMW Dealer. Serving Central PA Since 1980.

Service center

Phone number (717) 842-4633

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
9:00am–12:00pm
Sunday
Closed

Reviews

4.8
(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

The staff was attentive and customer service oriented.

The staff was attentive and customer service oriented. They got me in and out for my service appointment in the time they quoted me.

5.0

The staff was attentive and customer service oriented.

The staff was attentive and customer service oriented. They got me in and out for my service appointment in the time they quoted me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Everything was handled very smoothly.

Everything was handled very smoothly. The CD ar was picked up on time and delivered backed.

5.0

Everything was handled very smoothly.

Everything was handled very smoothly. The CD ar was picked up on time and delivered backed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I have been pleased with the quality of service, and

I have been pleased with the quality of service, and personnel at Faulkner BMW. I would recommend this dealer to anyone looking for an honest and trustworthy dealership to work with.

5.0

I have been pleased with the quality of service, and

I have been pleased with the quality of service, and personnel at Faulkner BMW. I would recommend this dealer to anyone looking for an honest and trustworthy dealership to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

We were in the area visiting and decided to stop by to

We were in the area visiting and decided to stop by to view their inventory. We were so impressed with how personable Greg was, and the patience and understanding he gave (unlike other dealers we’ve experienced in the past several years), that we drove two and a half hours back and ordered a new 2024 X2. Upon pickup, Greg also helped us with trading in an additional car for purchase, which we will travel back again for pick up on this one. Everyone we’ve dealt with through the process of our purchases (shout out to Brady too!) have been wonderful. Faulkner BMW of Lancaster definitely takes pride in customer service!! Thank you 😊

5.0

We were in the area visiting and decided to stop by to

We were in the area visiting and decided to stop by to view their inventory. We were so impressed with how personable Greg was, and the patience and understanding he gave (unlike other dealers we’ve experienced in the past several years), that we drove two and a half hours back and ordered a new 2024 X2. Upon pickup, Greg also helped us with trading in an additional car for purchase, which we will travel back again for pick up on this one. Everyone we’ve dealt with through the process of our purchases (shout out to Brady too!) have been wonderful. Faulkner BMW of Lancaster definitely takes pride in customer service!! Thank you 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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4.0

I am very pleased with my Jeep Wrangler.

I am very pleased with my Jeep Wrangler. Staff were courteous and very helpful! Thanks

4.0

I am very pleased with my Jeep Wrangler.

I am very pleased with my Jeep Wrangler. Staff were courteous and very helpful! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Ethan knows how to spoil a lady.

Ethan knows how to spoil a lady. Professional, friendly, plus a loaner made me happy.

5.0

Ethan knows how to spoil a lady.

Ethan knows how to spoil a lady. Professional, friendly, plus a loaner made me happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Well run organization .

Well run organization . Kept me informed about delivery delays. Have not required service as just received my new x5.

5.0

Well run organization .

Well run organization . Kept me informed about delivery delays. Have not required service as just received my new x5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

This was the best and easiest purchase of a car.

This was the best and easiest purchase of a car. I stumbled upon a 2020 audi q5. Found it here. I live in Virgina. I talked with Seth. Who was the one who traded in the car. Seth was awesome. I already had 2 Audis before. So didnt need to test drive. I wanted to pick up vehicle and pay same day. Seth was incredibly honest as he sent me pictures of inside also asked him if any visible damage on the outside of car and asked about the tires. I was completely sure that I wantrd this vehicle. Solely based on how honest he was about the car. Let me say I was blown away that the car was exactly how he described. For me to purchase a car with out driving or looking at it, saids alot about Seth. If you want the best sales experience. Please see Seth. Thank you so much Seth. Very easy and fast service.

5.0

This was the best and easiest purchase of a car.

This was the best and easiest purchase of a car. I stumbled upon a 2020 audi q5. Found it here. I live in Virgina. I talked with Seth. Who was the one who traded in the car. Seth was awesome. I already had 2 Audis before. So didnt need to test drive. I wanted to pick up vehicle and pay same day. Seth was incredibly honest as he sent me pictures of inside also asked him if any visible damage on the outside of car and asked about the tires. I was completely sure that I wantrd this vehicle. Solely based on how honest he was about the car. Let me say I was blown away that the car was exactly how he described. For me to purchase a car with out driving or looking at it, saids alot about Seth. If you want the best sales experience. Please see Seth. Thank you so much Seth. Very easy and fast service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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5.0

Recently purchased a M340 from BMW of Lancaster.

Recently purchased a M340 from BMW of Lancaster. I was comparing between several other dealers in the area for the right car but the experience I received from Faulkner was far better than what I had receieved from other dealerships. I worked with Seth Lewis who was always responsive to my questions and was extremely flexible as I seemed undecided with what the best option was. He was honest and never once tried to sell me the more expensive option but tailored is opinion to what was right for me, that was greatly appreciated. He never pushed me into anything nor make me feel a burden when I had questions or felt undecided. He was extremely accessible by text and always responsive. I highly recommend him to anyone. The process was always great and Christine from finance was transparent and made sure to do her best to get me the best terms possible. Plus she had a great sense of humor! The car detailing upon delivery was the best I had ever seen! A shoutout to the detailing team. I got a great walk through of the car tech features from I believe it was Deshawn (sorry if i misspelled or got the name wrong) he was extremely helpful and great to talk to about cars and my new bmw! Shoutout to the team!

5.0

Recently purchased a M340 from BMW of Lancaster.

Recently purchased a M340 from BMW of Lancaster. I was comparing between several other dealers in the area for the right car but the experience I received from Faulkner was far better than what I had receieved from other dealerships. I worked with Seth Lewis who was always responsive to my questions and was extremely flexible as I seemed undecided with what the best option was. He was honest and never once tried to sell me the more expensive option but tailored is opinion to what was right for me, that was greatly appreciated. He never pushed me into anything nor make me feel a burden when I had questions or felt undecided. He was extremely accessible by text and always responsive. I highly recommend him to anyone. The process was always great and Christine from finance was transparent and made sure to do her best to get me the best terms possible. Plus she had a great sense of humor! The car detailing upon delivery was the best I had ever seen! A shoutout to the detailing team. I got a great walk through of the car tech features from I believe it was Deshawn (sorry if i misspelled or got the name wrong) he was extremely helpful and great to talk to about cars and my new bmw! Shoutout to the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Great people in both sales and service.

Great people in both sales and service. They go out of their way to make things happen.

5.0

Great people in both sales and service.

Great people in both sales and service. They go out of their way to make things happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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