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Bob Caldwell Chrysler Jeep Dodge RAM

(1,977 reviews)
Visit Bob Caldwell Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2022 consumer dealer award
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2022 consumer dealer award

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New (614) 682-8342 (614) 682-8342
Used (614) 682-8341 (614) 682-8341
Service (614) 515-4718 (614) 515-4718

Inventory

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About our dealership

This seller has been on Cars.com since February 2011.
Bob Caldwell Chrysler Dodge Jeep RAM is family owned and operated by Bob's three daughters. We have grown to over 115 employees and we are thankful for every year that we get to serve Columbus, Dublin, New Albany, and all other surrounding neighbors We love our customers, and we want to make your car buying experience enjoyable. We are here to provide you with a service that will make you feel like part of our family, with a level of customer service that puts your needs first. Bob Caldwell Chrysler Dodge Jeep RAM is a full-service dealership that sells new and used cars.
Family Owned and Operated for over 50 years! We are your #1 Jeep Dealer in Central Ohio

Service center

Phone number (614) 515-4718

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,977 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Caldwell Chrysler Jeep Dodge RAM from DealerRater.

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I like buying a SUV FROM BOB Caldwell and Chrysler.

I like buying a SUV FROM BOB Caldwell and Chrysler. The salesman was super nice and he needs a rase!!

I like buying a SUV FROM BOB Caldwell and Chrysler.

I like buying a SUV FROM BOB Caldwell and Chrysler. The salesman was super nice and he needs a rase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ya, Jarrod has shown up at Bob Caldwell and really made an impression. Not cocky but backs up the talent with a spotless customer satisfaction rating and an easy going personality. Great to have him on the team! Glad to hear everything went smooth during your visit Donald. We truly appreciate the business and thank you for taking the time to review. -Justin Harmon (General Manager)

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Dino, our salesman made everything easy and smooth highly

Dino, our salesman made everything easy and smooth highly recommend the dealership. We came from out of state to buy a vehicle and the transaction went perfect.

Dino, our salesman made everything easy and smooth highly

Dino, our salesman made everything easy and smooth highly recommend the dealership. We came from out of state to buy a vehicle and the transaction went perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tricky deals. Dents, smells, pictures vs in person. We always beg folks to come in see the vehicle before anything is done with dollars. Same reason we beg all customers to test drive before we do numbers. Even new vehicles can drive in a way that a customer prefers/ does not prefer. All that said, sometimes distance makes it impossible to see in person and test drive. Glad to hear everything worked out and kudos to you, Dino, Brad, and Tim for communicating in a way that made it a 5 star experience. Thank you Brian for taking the leap of faith on Caldwell and thank you for the review. Hope the vehicle treats you well for many years to come! -Justin Harmon (General Manager)

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My daughter came in and purchased a vehicle.

My daughter came in and purchased a vehicle. I’m happy we ended up with Rachel. She was patient through the process and took the time to switch vehicles to fit her needs

My daughter came in and purchased a vehicle.

My daughter came in and purchased a vehicle. I’m happy we ended up with Rachel. She was patient through the process and took the time to switch vehicles to fit her needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ya, we're happy we ended up with Rachel too. Picking the right vehicle can be a horrific anxiety while buying a vehicle. The good news is that nothing lasts forever and if we are able to switch vehicles within a small window, we are happy to do it. Most important is that the end user is happy. Once funded and taxes are paid, it's still possible but usually costs a little more. Thrilled to hear, that was not the case and Rachel's efforts were appreciated. Thank you Mikey for trusting Bob Caldwell for your daughter's vehicles and we will all be here if you need something. Have a great month end! -Justin Harmon (General Manager)

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Tim Diddle was a genuine guy just trying his best to get

Tim Diddle was a genuine guy just trying his best to get me a good deal on a truck. I appreciate all his help and honesty !

Tim Diddle was a genuine guy just trying his best to get

Tim Diddle was a genuine guy just trying his best to get me a good deal on a truck. I appreciate all his help and honesty !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nailed it! Genuine is a great way to describe Tim. Opposite of salesy. He really enjoys people and certainly helping people. Glad to see his true colors were evident during your visit Kodi! Thank you giving Tim and Bob Caldwell an opportunity to earn your business and appreciate the review! Have a great Spring! -Justin Harmon (General Manager)

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Fast process and they were willing to work out a good

Fast process and they were willing to work out a good deal. Very pleased with my new car

Fast process and they were willing to work out a good

Fast process and they were willing to work out a good deal. Very pleased with my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pretty sure Derrick is only 4 cars away from breaking his record and thanks to customers like you Teemac. Thank you for the business and always nice to hear from satisfied customers. -Justin Harmon (General Manager)

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Derrick Philson was so great to work with.

Derrick Philson was so great to work with. He made the experience fun and exciting and was so kind.

Derrick Philson was so great to work with.

Derrick Philson was so great to work with. He made the experience fun and exciting and was so kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Amber. Derrick has the opportunity to have his best month ever. Rooting that he can piece together 5-6 more sales by the end of the month. Thank you Amber for making this opportunity available for Derrick. Appreciate your business and review! -Justin Harmon (General Manager)

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Tim was extremely helpful, knowledgeable, very energetic.

Tim was extremely helpful, knowledgeable, very energetic. I appreciate his willingness to help me with the car buying process as if I were his own family. 10/10

Tim was extremely helpful, knowledgeable, very energetic.

Tim was extremely helpful, knowledgeable, very energetic. I appreciate his willingness to help me with the car buying process as if I were his own family. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tim is now leading the board with reviews so he's clearly doing something right. Thank you Mark for highlighting Tim's efforts and your business. -Justin Harmon (General Manager)

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I came up and looked at a vehicle dove almost 130 miles

I came up and looked at a vehicle dove almost 130 miles round trip son my parents could buy this suv. Tim Diddle was fantastic Maybe best salesman I’ve ever felt with. I will always ask for him in future and send customers his way.

I came up and looked at a vehicle dove almost 130 miles

I came up and looked at a vehicle dove almost 130 miles round trip son my parents could buy this suv. Tim Diddle was fantastic Maybe best salesman I’ve ever felt with. I will always ask for him in future and send customers his way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, the best! That's pretty awesome. Glad to hear Tim ate his wheaties prior to your visit GreySmoke. Ha. Cheers and have a great holiday weekend! -Justin Harmon (General Manager)

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Tim was very respectful and nice and very patient with me

Tim was very respectful and nice and very patient with me and sold me a very nice car would definitely come back and work with him

Tim was very respectful and nice and very patient with me

Tim was very respectful and nice and very patient with me and sold me a very nice car would definitely come back and work with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Big fan of Tim Diddle! He tries, oh does he put his best foot forward. Likable dude and very approachable. Can't say I remember a customer that was not appreciative of his efforts. Thank you Domonique for highlighting Tim and the team here at Caldwell. Have an awesome weekend and holiday! -Justin Harmon (General Manager)

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Its been wonderful to work with Dino Westerfield and his

Its been wonderful to work with Dino Westerfield and his team. Everyone who involved Wendy, Timothy Senek, Jack Bowshier were attentive, and professional. Thank you all for helped us with the process.

Its been wonderful to work with Dino Westerfield and his

Its been wonderful to work with Dino Westerfield and his team. Everyone who involved Wendy, Timothy Senek, Jack Bowshier were attentive, and professional. Thank you all for helped us with the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's is the end goal and thrilled to hear the team made it happen Desma! Thank you for the business and appreciate the endorsement. Nice to hear when customers are happy with their visit. -Justin Harmon (General Manager)

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