Dealer on Cars.com since February 2011
|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 11:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 6:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Sun||11:00 AM - 5:00 PM|
|Mon||7:00 AM - 11:00 PM|
|Tue||7:00 AM - 11:00 PM|
|Wed||7:00 AM - 11:00 PM|
|Thu||7:00 AM - 11:00 PM|
|Fri||7:00 AM - 11:00 PM|
|Sat||7:00 AM - 3:00 PM|
We have had a great new-car buying experience! After weeks of online research and dealer showroom visits, we found our car. We had specific options ...in mind, as well as dealer incentives and finance options, and our 2017 Dodge Journey fulfilled those requests. But dealing with Bob Caldwell Automotive made this all the more easier. Our salesman, Xavier, was so helpful, without being pushy, and we felt at home just walking into the dealership. This is our second new car from Bob Caldwell Automotive, and I’m glad we decided to deal with them again.
Shrewd of you to do your research. Big time saver to do the research prior to hitting 10 car lots on the weekend. It's a different car buying experi...ence today than it was 15 years ago and we anticipate the process will evolve even faster within the next 15 years. Glad to hear Xavier and the team made this a positive delivery and the next couple years we are dedicated (with the advancement in technology) to stay on top of making it continuously easier on the customer. Appreciate you taking the time to rehash your experience. -Justin H (GM)
Bought a Jeep in December. Shane and Xavier from sales were great to deal with. Informative, human and no pressure. Beat after sales service too.
Recently purchased a used Ford F-150 from Joey and I couldn’t be happier. Joey made the buying process very easy and he was very helpful throughout th...e whole deal. I would highly recommend buying from Joey at Bob Caldwell.
18 lifetime reviews of the Service Department.
I am writing this letter to applaud for Damion Reed at service department. I am working for Ohio State, and I took our research truck to Bob Caldwell ...this morning. During the service, Damion showed his professionalism and friendly hospitality. More importantly, he initiated to fix the recall issues to remove safety concerns. I see integrity, honesty and honor from this man, and he will be an great asset to establish Bob Caldwell's reputation.
Thank you Qiang for taking the time to recognize Damieon and Service. They rarely receive praise and often are left defending themselves so thank you... for the motivation! Hope everything is running great and happy to help when needed. -Justin H (GM)
I don't often feel as strong about a business or a salesperson as I do now. I had been looking to replace my 2004 Cherokee and had visit a few dealer...ships but never felt strongly about the sales or service at any of them. Then I received a reminder that my Jeep had a recall so I made an appointment to take in the 2004 to Bob Caldwell. While there I mentioned I would be in the market for another vehicle soon. Service guy introduced me to Xavier Esposito. Xavier listened to me and drove me around to look at what they had. In speaking with Xavier I felt that he was honest, sincere and not pushy. I didn't make a decision that day but after comparing other places no one else made me as comfortable as Xavier. About a month later I called and made sure he would be there and ask if we could look again. I thought I would have to buy an older vehicle and probably not get what I wanted however this young man showed me that I could buy newer and stay within my budget. He was never pushy and was very patient with me. He and the finance guy ( can't remember his name) made the process smooth and painless and I didn't have to spend all day there getting the job done. I drove out that morning with my 2016 Cherokee. I am one happy customer and have told anyone that will listen about my experience at Bob Caldwell's and especially with my salesman. I'm now a customer for life.
It's not a ploy! Commonly poeple come to service and it pains me to see customer's spend a good deal of money on a vehicle that will only cost more m...oney a couple months later on the next break down. Glad to hear Xavier was able to help in Sales (he really does have a talent and serves the customer and dealership justly), however LOVE to hear when a service member advises a customer in a selfless manner that perhaps another vehicle would be a more prudent decision whether it be monetary reasons, reliability, safety, or combination. Thank you or the kind words and humbled by the employees making the right move and the customers (like you) putting your trust in the employees. You made my weekend "Happy Lady". Please do not hesitate to reach out if we can be of service. Thanks! -Justin H (GM)
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