Bob Caldwell Chrysler Jeep Dodge RAM

Rachel was great! She really made the experience way less stressful. I don’t buy vehicles very often , and was dreading this process. She was personable, progressional, and even gave my daughters a couple small gifts to go home with. Thank you and I love my car!

Derrick Philson took excellent care of us. Everyone was very friendly and considerate and didn't waste our time. They got us financing options on our budget and went out of their way to make the vehicle we wanted available and in good working order. They offered their add ons and warranties but didn't push when we declined though we did see the value in one option. We're grateful the vehicle we wanted was available at a competitive price. Also appreciate the modest Doc fees.

Very easy to work with even doing deal via text and over email which made everything easier

I am writing to express my deep concern and disappointment regarding an incident I witnessed during my recent visit to your dealership on 6/21/2025, which has unfortunately deterred me from proceeding with the car purchase I had intended to make that day. While I was at your location, I witnessed a male employee aggressively shouting at a female colleague in a highly unprofessional and unacceptable manner. His tone was loud, hostile, and completely inappropriate for any workplace, especially one where customers are present. It was uncomfortable, upsetting, and deeply concerning to witness. No employee should ever be subjected to such treatment, and no customer should have to witness such behavior in a professional environment. This incident made me feel extremely uneasy, and I chose to leave without completing the car purchase I had initially planned. I urge you to take this matter seriously. Staff behavior reflects directly on your brand, and this kind of aggression has no place in any business setting. I sincerely hope that appropriate steps are taken to ensure a respectful and professional environment for both employees and customers moving forward. Thank you for your attention to this matter.

The first salesman, Erik, was friendly. The sales manager was condescending and almost rude. I don't how a dealership can make $300 profit on a nearly $40,000 vehicle and stay in business. I was extremely disappointed in the delivery of the Wrangler. It was dirty on the inside and outside. No one went through the vehicle and its features. Also, having only one key fob is very inconvenient. I would think for what we paid for a used Jeep, I should get a second key fob. I like the Jeep but was not pleased with the overall experience. I would not recommend Bob Caldwell Chrysler Dodge Jeep RAM.

Erik D was great, personable, and helped is through the buying process. We would definitely recommend him to family or friends.

Everyone was helpful, courteous, and worked with me. Derrick, my salesman, did an outstanding job!

This was the best car buying experience we have ever had. Lots of inventory, no pressure, two test drives. Derrick was great! Jarod had to fill in for Derek for a bit, and he was great as well. When we got home, the only key was not working. We called the dealership - it was closing time - and Derek explained the the battery was probably dead. He found the other key and delivered it to our house!

Very courteous, honest, informative very much a mom and pop feel but also quite professional.

James was amazing. He was so nice and very knowledgeable on the vehicle. Tim was also amazing. And the manager was so kind and did what was needed to make the deal work. 10/10 experience thanks.