Bob Caldwell Chrysler Jeep Dodge RAM

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Sales 11:00 AM - 5:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:00 AM - 11:00 PM
Tue 7:00 AM - 11:00 PM
Wed 7:00 AM - 11:00 PM
Thu 7:00 AM - 11:00 PM
Fri 7:00 AM - 11:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed
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Reviews

4.8
94 lifetime reviews.
  • 3rd Vehicle in a row

    I have bought my last 3 cars at Bob Caldwell and I am very happy with the level of service I receive. They always treat me in a way that lets me k...

    Dealer Response

    Encouraged to hear it and thank you very much for the continuous trust in Bob Caldwell. We greatly appreciate the business and review. -Justin H...


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    I have bought my last 3 cars at Bob Caldwell and I am very happy with the level of service I receive. They always treat me in a way that lets me know that they understand my time is valuable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Encouraged to hear it and thank you very much for the continuous trust in Bob Caldwell. We greatly appreciate the business and review. -Justin H (GM)


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  • Great Customer Service!

    I looked at their used car selection online and they had so many wonderful choices. I was so overwhelmed by the selection that I decided to go wit...

    Dealer Response

    Thanks Lauren and happy to hear the staff was upbeat and showed some passion. Means a bunch that although we were unable to earn your business th...


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    I looked at their used car selection online and they had so many wonderful choices. I was so overwhelmed by the selection that I decided to go with another car at a different dealership, that I had test driven. I called inquiring about a car and the person said she would call back about its availability. It was some time before I heard back, but that was because she had gone to get the car at another dealership. I was so impressed with their passion to show me a car. I'm keeping them as an option for the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks Lauren and happy to hear the staff was upbeat and showed some passion. Means a bunch that although we were unable to earn your business this go around the door is still open for future opportunity. Appreciate you taking the time to highlight your customer experience. -Justin H (GM)


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  • Pathetic they sold me a brand ne car with problems

    I wrote a 5 star review immediately after purchasing the vehicle from these guys, I still stick to my word, the purchase process and the way they ...

    Dealer Response

    Nagesha I apologize for your issues and no new vehicle owner should have issues with the vehicle as soon as you have, that's why people purchase n...


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    I wrote a 5 star review immediately after purchasing the vehicle from these guys, I still stick to my word, the purchase process and the way they helped me was 5 star or way beyond that but the actual story begins after 2 days from purchase. Issue #1 USB rejects my iPhone and all the other phones 50% of the times. Half of the times I try to connect the screen says USB error. I tried different cables and other phones but the result remained unchanged. Issue #2 Sometimes out of blue even when the key fob is in the car. The dashboard says "key has left the car" and the car doesn't let me drive. This thing happened at least 8 times in the past 2 weeks and the worst and most terrible case was when this happened to me at a traffic signal. I stopped on red light and within a few seconds the car started displaying "key left the car" and when the signal changed to green, the car didn't let me drive and everybody behind me started honking at me. This incident scared me to the core. I told all these problems to the sales person who helped me earlier with the purchase. She took an appointment with service guys and the car was with them for around 4 days. I thought they have fixed all the issues. Now, after around another week the same issue happened with my car on day before yesterday and yesterday after that I've informed the sales lady about what's going on. She talked to service and told me that service guys couldn't do one fix on it when the car was with them. WOW!!!! If that was the case, why didn't they call me or inform me about it? During this entire one week until I contacted her. I felt very unsafe with the car and I've asked her if she could swap me into another challenger since I was on a lease because I remember signing a document that says if the car is found to be damaged or doesn't perform well they'll put me in another car or return my money. Her response was that lemon law doesn't apply in my case. WOW!! Is the car safe to drive when it suddenly says key left the car and doesn't let you drive in middle of traffic. I also asked her as the car is just less than one month old and has only 700 miles change. If I could return the car, she said "No it doesn't work like that!" Now should I drive a car that keeps me bothering or sell it and take the negative equity hit on my pocket. Any car experts out there suggest me the best thing to do in my case. After my fantastic experience with their car selling I planned on buying my 2nd car from these guys but the way Dodge behaved and showed it was unreliable. Will not even dream of buying a Dodge ever again in my life . Thanks in advance

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nagesha I apologize for your issues and no new vehicle owner should have issues with the vehicle as soon as you have, that's why people purchase new vehicles- reliability. Nonetheless there are parts that were ordered quite a while back. We left you a couple messages the last few days to let you know we have your parts. Matter of fact, the service manager (Brad) is holding on your part right now. Please let us know when we can install this last part for you. Understanding your frustration we can only hang parts that FCA is willing to send and we are at their mercy when we receive them. Lucky for you, this is not a difficult repair, only takes an hour or 2. You can call me directly or service to coordinate the appointment. My direct line is (614) 880-2824. Thanks. -Justin H (GM)


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2011

Bob Caldwell Chrysler Dodge Jeep Ram offers many automotive products and services. From quality new Chrysler, Dodge, Jeep and Ram vehicles to used cars, we know anyone looking for a vehicle in Columbus will likely find what they want at our dealership. We carry a comprehensive line of Chrysler, Dodge, Jeep and Ram vehicles, including the Ram 1500, Journey, Charger, Wrangler and Town & Country, making us a good choice as your Columbus Chrysler, Dodge, Jeep and Ram car dealer.

Our services include trusted Chrysler, Dodge, Jeep and Ram car repair, original Chrysler, Dodge, Jeep and Ram parts, and financing to help our customers purchase.

"Family Owned and Operated for over 50 years! We are your hometown dealer!"