Reviews
Katie, Nick and Tim made our car selection and purchasing
Katie, Nick and Tim made our car selection and purchasing experience a pleasant one. So much so we returned for two more vehicles. We would highly recommend this dealer to anyone considering purchasing either a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always satisfying to see a team of folks that assist with a customer's needs. Glad to hear they were all on their A game for your needs. Thank you very much for the business and taking the time during the busy season to recognize their efforts. Goes a long way! -Justin Harmon (General Manager)
I Feel Like Tyler Was Great, He Awnser all My Questions
I Feel Like Tyler Was Great, He Awnser all My Questions An Help Me Get Into A New Car Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the business and feedback. Starting as of yesterday Tyler was just promoted to Finance Manager. Look forward to seeing what he is capable of....he has earned it! -Justin Harmon (General Manager)
Nice service.
Nice service. Helped walk me through the entire process of buying, selling and finance. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim continues to better his craft. Very likable guy with tons of energy, his product and process knowledge continues to grow with his experience. Glad to see him receive some credit and great to see his sales increase. Have a great holiday season Paul! -Justin Harmon (General Manager)
Fast and great service with no appointment.
Fast and great service with no appointment. Friendly staff, nice and clean waiting room with snacks and drinks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good to see the cleaning folks receiving a shoutout. Hard to keep a 56 year old building clean but nice to hear the compliments. Thank you for your business Rasul and appreciate you taking the time out of the busy season to commend the service team's efforts! -Justin Harmon (General Manager)
Tyler was so helpful.
Tyler was so helpful. He made sure we had a good experience. He was not pushy or aggressive selling. He helped sinc my phone to my new ride. I love my new ride
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Kaylie. Tyler continues to prove he knows what he is doing and reviews like this supports that. Thank you Kaylie for giving Tyler and Bob Caldwell an opportunity to earn your business and thank you for the 5 star review! -Justin Harmon (General Manager)
My sales person was Rachel, she made sure we left with a
My sales person was Rachel, she made sure we left with a good deal and a good car! 10/10 recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On a heck of career path and thrilled to see Rachael continue to prove her worth month in and month out. Thank you Jadn for the business and it's got to feel good getting the car shopping completed before the craziness the holidays bring. Glad to hear the deal went smooth and thank you for taking the time to review! -Justin Harmon (General Manager)
I haven't had a more pleasant experience with any other
I haven't had a more pleasant experience with any other car dealership in all my 60 years. I was greeted at the door by a salesperson named Katie. Warm and friendly, she introduced herself and asked how she could help me. After discussions, a look see, a car drive, and paperwork, my hubby and I drove away very informed, happy and delighted with our purchase of a jeep. I would recommend Katie to any and all who visit this business. Her smile, politeness, genuine demeanor and her hearty handshake left us feeling very positive in our endeavor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great story Tonya and it's employees like Katie that make my job much easier. Finishing only her 2nd full month here at Caldwell it's clear that Katie is the real deal.....but more importantly, the feedback, like yours Tonya, let's us know that she is doing the right things for the customers. Means a lot to get the feedback Tonya. Thank you for the business and your review! -Justin Harmon (General Manager)
The worst dealer on earth.
The worst dealer on earth. I was there for oil change but I left with a massed up car that they could not fix. All light on the dash came out and they had couple of days and they could not find single issue but the worst was demanding money the issue there were responsible. they cut wires on purpose to get money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to see your review. After speaking to the service manager I understand that your vehicle has quite a few issues and certainly not the result of an oil change. I can assure you we do not cause issues to vehicle while in the shop and if we make a mistake, we will always make it right. -Justin Harmon (General Manager)
Very impressed with the service done and people very nice
Very impressed with the service done and people very nice and helpful. I will continue to bring my car in for service in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Linda. Very happy to have Rodney as part of the team. His professionalism is not something he turns off when punching out, a genuinely nice person. Appreciate the business and the kind words Linda. -Justin Harmon (General Manager)
Very nice well maintained.
Very nice well maintained. Sales was great would recommend if they have something you are looking for!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car