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Krieger Ford

(1,209 reviews)
Visit Krieger Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (614) 368-7798 (614) 368-7798
Used (614) 468-8179 (614) 468-8179
Service (614) 368-7765 (614) 368-7765

Reviews

(1,209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krieger Ford from DealerRater.

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Helpful, Efficient and low pressure

Scott and the rest of the Kreiger team were very helpful when it came to understanding about my new vehicle and financing. They listened to my needs and put no pressure on me trying to upsell. I was very comfortable with the whole transaction and felt that everything was handled quickly. Everyone that I met was helpful and welcoming and made me feel that I, as a customer, was important. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind, and thorough review!

Did exactly what I asked.

At the end of January '19, I purchased a 2008 F-150 with 75K miles for $8,000. I'm an estimator for ABLE Roof and I needed a reliable "no bells and whistles" truck that I could use to carry a ladder and tools to appointments. I spoke with Scott Mortland at Krieger Ford, told him what I needed, and he delivered. He didn't try to up-sell me, convince me of anything, sway my opinion or steer me towards anything that wasn't a match. He also found exactly what I was looking for in just a few days. Scott will take care of you. Give him a call. If everyone else at Krieger Ford is like Scott, then this dealership knows how to take care of people. Thank you Scott

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing review! We hope you get many trouble-free miles from your truck!

Excellent Customer Service

Scott worked diligently and patiently to close the deal on the vehicle we needed for our business. Being 250 miles away, Scott went the extra mile to ensure I was kept abreast of the buying process every step of the way. Scott even ensured that the custom partition we needed was installed and worked to ensure the deal was closed prior to rebates expiring.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review!

Review

Dennis and Harold were absolutely great to work with and they made everything seem so easy. Even before we met them, all my phone calls were wonderful, my questions were answered no matter how many I had. I will definitely return when I am buying again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We can't wait to help you again!

Great, as always.

My wife and I have now bought or leased 8 vehicles from Carl. He always accomadates our schedule and answers our off the wall questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We hope you love your newest Krieger vehicle!

Amazing dealership

Top notch customer service. Drove 2 hours from cincinnati, got there around close and they had no problem helping us and staying late. A.C. was an amazing person to deal with. He kept our daughter entertained and made her laugh. Thank you for an amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for the great review, and for coming such a long way to make your purchase with us!

Buying krieger ford

A.c. Met us in the parking lot on on a cold winter day when most people in the city were in front of the fire . From there on he was my man and made everything easy I even worked out of his office and he organized coffee for me . All round the best vehicle buying experience . Thanks Kevin and Kim .

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for the kind words! Stay warm out there!

Very personable yet professional.

I very much enjoyed my experience with the staff at Krieger Ford. Everyone was pleasant and the salesperson, A.C., was extremely cordial and knowledgeable of my needs and desires. We reached an amicable deal in short-order. I will certainly consider this particular dealership in the future. Thank you very much, Jim Casto, Jr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words!

Incredible sales experience!

Carl helped us pick out the perfect car for our family. He was patient and helpful and made our experience super easy. I will definitely buy my next car from Carl and Krieger Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Enjoy your new Escape!

NICE 👌

Thanks Kreiger for the very clean Vehicle and the Nicest people who are so willing to assist in all my needs.Very pleased customer.So Happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words!