Reviews
The entire staff is absolutely wonderful, courteous,...
The entire staff is absolutely wonderful, courteous, patient and understanding. I am especially pleased by Adam, his willingness to accommodate me and his assistance in making the process simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new car was a very easy process even through...
Buying a new car was a very easy process even through these crazy times. Lee and Alyssa were great to work with. This was by far the easiest purchase I’ve ever made.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best car buying experience I had! So...
This was the best car buying experience I had! So helpful, courteous and supportive EXCELLENT customer focus! I definitely made the right car choice AND dealer/support. THANK YOU!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The New Normal For Purchasing A Car
My lease was ending in a month and I wanted to purchased a new Jaguar. I couldn't find the color I wanted at my former dealership. I saw the exterior and interior color I wanted online at Land Rover Jaguar Main Line. I did the paperwork via social media on a Friday and the car was delivered to my door on Monday. This is the most convenient way to purchase a car. Staff was pleasant and very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service team ever! The whole team went over and...
Best service team ever! The whole team went over and above. My experience was beyond my expectations. I will never take my car anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m a convert 100%
Have previous purchased multiple vehicles from Land Rover Wilmington and decided to try another dealership because they were becoming complacent. Even thought we live in Wilmington we decided to venture out. We were so pleasantly surprised with the high quality of customer service and professional atmosphere. Will definitely be purchasing our vehicles at LRJML from now on
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service on my vehicle. I was offered coffee and a...
Great service on my vehicle. I was offered coffee and a loaner at the time I dropped my vehicle off. Thank you again to Joe!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and prompt service. Tom was Extremely...
Excellent and prompt service. Tom was Extremely professional and knowledgeable! A pleasure to deal with. Keep me updated on my build and delivered on time.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I made my appointment to get my tire replaced, I...
When I made my appointment to get my tire replaced, I was not advised that I would not be allowed in the facility. I honestly didn't think about it until I arrived and was told I would have to wait outside or they could get a car for me to sit in. Seeing that it was a rainy chilly day, I asked for a car to sit in. It would be a great idea to have the person scheduling appointments to let people know they will not be allowed in the building. My service only took about an hour but I was not going to stand in the rain for an hourl.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They were able to help me quickly and efficiently even...
They were able to help me quickly and efficiently even during the pandemic. They got me back on the road and back to being able to care for my patients.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair