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Illini Nissan

(244 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (217) 813-8438 (217) 813-8438
Used (217) 895-7707 (217) 895-7707
Service (217) 813-8557 (217) 813-8557

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Reviews

(244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Illini Nissan from DealerRater.

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Very nice car and good customer service.

Very nice car and good customer service. Was negotiable with price. Quick closing. Explained things well.

Very nice car and good customer service.

Very nice car and good customer service. Was negotiable with price. Quick closing. Explained things well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your kind review! We're so glad to hear you enjoyed the car, our customer service, and the smooth closing process. It's great to know our team was able to explain everything clearly and work with you on pricing. As the weather turns chilly, we hope your new car keeps you warm and happy on the road! If there's anything else we can assist you with, please don't hesitate to reach out.

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Very nice and informative about the car selection.

Very nice and informative about the car selection. Answered any questions in an easy going manner.

Very nice and informative about the car selection.

Very nice and informative about the car selection. Answered any questions in an easy going manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your rating and feedback! We truly appreciate you taking the time out of your busy day to let us know how we did. We hope you have a terrific weekend. Take care!

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Great transaction!

Great transaction! Easy ,smooth ,no issues,very happywith the purchase!. Thank you.. probably will be back.

Great transaction!

Great transaction! Easy ,smooth ,no issues,very happywith the purchase!. Thank you.. probably will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your rating and feedback! We truly appreciate you taking the time out of your day to let us know how we did. Have an awesome day!

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I am most pleased with all dealings!

I am most pleased with all dealings! And love my new car! Lauren was most considerate.

I am most pleased with all dealings!

I am most pleased with all dealings! And love my new car! Lauren was most considerate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you so much for taking the time out of your day to let us know how we did. Please let us know what we can do for you in the future. Take care!

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The salesman was very nice didn't try t high pressure

The salesman was very nice didn't try t high pressure me. Very up front with pricing . treated me with respect after deal.

The salesman was very nice didn't try t high pressure

The salesman was very nice didn't try t high pressure me. Very up front with pricing . treated me with respect after deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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We have purchased a 2018 Altima, 2020 Altima, and a used

We have purchased a 2018 Altima, 2020 Altima, and a used 2018 certified Titan from Illini Nissan at 615 W. Marketview Drive , Champaign, Illinois 61822 ! We love New Nissan Vehicles, do not buy any used vehicles of any kind , from this dealer. They do not honor their warranty or fix defective vehicles that they have Sold !

We have purchased a 2018 Altima, 2020 Altima, and a used

We have purchased a 2018 Altima, 2020 Altima, and a used 2018 certified Titan from Illini Nissan at 615 W. Marketview Drive , Champaign, Illinois 61822 ! We love New Nissan Vehicles, do not buy any used vehicles of any kind , from this dealer. They do not honor their warranty or fix defective vehicles that they have Sold !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Please email your full name and preferred contact info to nissansocialmedia@illininissan.com. We're happy to look into this but we need to be able to look at an account. Thank you.

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Emily, Preston, Gary,& Wes were simply amazing.

Emily, Preston, Gary,& Wes were simply amazing. They were personable, helpful, and cared about what I wanted, and did not stop until I was driving my new car off of the lot. I got a follow up call from Preston, my salesman to make sure I was happy and all was good. Thank you so much Illini Nissan! You will be highly recommended by me!!

Emily, Preston, Gary,& Wes were simply amazing.

Emily, Preston, Gary,& Wes were simply amazing. They were personable, helpful, and cared about what I wanted, and did not stop until I was driving my new car off of the lot. I got a follow up call from Preston, my salesman to make sure I was happy and all was good. Thank you so much Illini Nissan! You will be highly recommended by me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Love to hear this, Kacie - and we agree, they're truly gems to have on our team! We look forward to working with you in the future! Take care!

Consumer response

Emily, Preston, Gary,& Wes were simply amazing. They were personable, helpful, and cared about what I wanted, and did not stop until I was driving my new car off of the lot. I got a follow up call from Preston, my salesman to make sure I was happy and all was good. Thank you so much Illini Nissan! You will be highly recommended by me!!

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5 star all the way

This dealership is amazing, Emily and Gary made purchasing my sexy new ride a breeze all the way in Texas. They even picked us up at the airport and filled up the fuel tank. Thank you so much absolutely love my 2016 cadillac cts.

5 star all the way

This dealership is amazing, Emily and Gary made purchasing my sexy new ride a breeze all the way in Texas. They even picked us up at the airport and filled up the fuel tank. Thank you so much absolutely love my 2016 cadillac cts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Did not visit in person, they were prompt in returning

Did not visit in person, they were prompt in returning phone calls. I found a car closer and did not purchase theirs. They were persistant.

Did not visit in person, they were prompt in returning

Did not visit in person, they were prompt in returning phone calls. I found a car closer and did not purchase theirs. They were persistant.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Lauren and Gary were amazing! After a lifetime of having...

Lauren and Gary were amazing! After a lifetime of having a family dealership, car shopping was a new thing for us. Lauren was super informative, friendly, and not pushy at all. Gary gave us numbers right away for us to take to make our decision. We went back this evening, and were treated like family. The staff at Illini Nissan is genuine and welcoming. We came home with a 2021 Nissan Rogue! I can't wait to go back for my first car wash and say Hi!

Lauren and Gary were amazing! After a lifetime of having...

Lauren and Gary were amazing! After a lifetime of having a family dealership, car shopping was a new thing for us. Lauren was super informative, friendly, and not pushy at all. Gary gave us numbers right away for us to take to make our decision. We went back this evening, and were treated like family. The staff at Illini Nissan is genuine and welcoming. We came home with a 2021 Nissan Rogue! I can't wait to go back for my first car wash and say Hi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We love to hear this - and we agree, Garry and Lauren are truly gems to have on our team! We look forward to working with you in the future! Take care!

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