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Turner Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (164 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

About our dealership

Welcome to Turner Buick GMC, where comfort meets in the world of automotive excellence. For over 60 years, we have proudly served as a local family business, passionately committed to providing our valued customers in Lancaster, Berks, and Chester counties with the ultimate automotive experience. We are dedicated to new and used car, truck, and SUV sales, service, and parts, and also we provide a warm and friendly setting in which you'll feel as though you are a part of the family not merely an additional customer.
WE TAKE CARE OF YOU

Service center

Phone number (717) 354-4451

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Turner Buick GMC from DealerRater.

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We purchased a used truck and discovered within a week that it had a coolant leak. They got us in for service the very next day and took care of it at no charge. I highly recommend them, both the salesman, Tim, and their service department. A big thank you to both of them. We were also very pleased with the purchase and the paperwork which was taken care of very professionally. Thank you!

We purchased a used truck and discovered within a week that it had a coolant leak. They got us in for service the very next day and took care of it at no charge. I highly recommend them, both the salesman, Tim, and their service department. A big thank you to both of them. We were also very pleased with the purchase and the paperwork which was taken care of very professionally. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice experience shopping with Turner Buick GMC. I came with a check and the paperwork process was quick. Shawn was very knowledgeable about the dealer packages offered and also about the car features. I would definitely recommend this place to others. They had a lot of nice cars to pick. I got there just in time before someone came in for the car I purchased. Loved my experience. Thank you!

Very nice experience shopping with Turner Buick GMC. I came with a check and the paperwork process was quick. Shawn was very knowledgeable about the dealer packages offered and also about the car features. I would definitely recommend this place to others. They had a lot of nice cars to pick. I got there just in time before someone came in for the car I purchased. Loved my experience. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy deal, fair price, no nonsense, no up-selling. I negotiated via a phone call and the car was ready when I arrived. I just needed to complete the usual documentation.

Easy deal, fair price, no nonsense, no up-selling. I negotiated via a phone call and the car was ready when I arrived. I just needed to complete the usual documentation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Beware, unless you want to pay 100% markup on all parts and labor. Go somewhere else. Service department installed a mirror that cost 111.00 the exact same mirror at another dealer 41.00. Touch up paint msrp. 26.00 on sale at another dealership 22.00, Turner charged me 44.00. You are reading the correct numbers. I paid for the labor on the mirror the labor fee was not included in that 111.00. Also the mirror was all smudged from installation the mechanic didn't bother to wipe it off. Finally I got a labor quote for flashing a accessorie onto my vehicle, at first it was 89.00 then I was told it would be 150.00 then when the final bill came 253.00. I called 2 other dealers they charge 125.00 and the other 150.00 to flash the accessories. I guess I am the dumb xxx here because I trusted Turner Buick Gmc. to take care of me We leased 4 vehicles and purchased 1 truck. I should have done all this work before I went to Turner, not after. Anyway I hope this saves someone else from getting ripped off.

Beware, unless you want to pay 100% markup on all parts and labor. Go somewhere else. Service department installed a mirror that cost 111.00 the exact same mirror at another dealer 41.00. Touch up paint msrp. 26.00 on sale at another dealership 22.00, Turner charged me 44.00. You are reading the correct numbers. I paid for the labor on the mirror the labor fee was not included in that 111.00. Also the mirror was all smudged from installation the mechanic didn't bother to wipe it off. Finally I got a labor quote for flashing a accessorie onto my vehicle, at first it was 89.00 then I was told it would be 150.00 then when the final bill came 253.00. I called 2 other dealers they charge 125.00 and the other 150.00 to flash the accessories. I guess I am the dumb xxx here because I trusted Turner Buick Gmc. to take care of me We leased 4 vehicles and purchased 1 truck. I should have done all this work before I went to Turner, not after. Anyway I hope this saves someone else from getting ripped off.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Every interaction was excellent, from initial phone call to delivery of vehicle. Customer service is outstanding.

Every interaction was excellent, from initial phone call to delivery of vehicle. Customer service is outstanding.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very friendly team. Great overall experience. They were fast, the dealer has a fantastic lounge to work in and beverages

Very friendly team. Great overall experience. They were fast, the dealer has a fantastic lounge to work in and beverages

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Since buying my car I have always had pleasant interactions with the staff whenever i brought my car in or if I had a problem and called in.

Since buying my car I have always had pleasant interactions with the staff whenever i brought my car in or if I had a problem and called in.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The new Gmc terrains first service was perfect. Car was cleaned and had new fresh engine oil. Perfect service Turner Buick Gmc your sales and service is the best

The new Gmc terrains first service was perfect. Car was cleaned and had new fresh engine oil. Perfect service Turner Buick Gmc your sales and service is the best

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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After having a bad experience the day before at a different dealership, I sent an email to Turner Buick. Tony Goimarac responded bright and early! We went there that night and Tony was very helpful. Steve started the paperwork and we drove it home the next night! I would recommend this place to anyone who likes the small town feel. Tony took over an hour showing us how to work everything and setting us up! Thank you again!

After having a bad experience the day before at a different dealership, I sent an email to Turner Buick. Tony Goimarac responded bright and early! We went there that night and Tony was very helpful. Steve started the paperwork and we drove it home the next night! I would recommend this place to anyone who likes the small town feel. Tony took over an hour showing us how to work everything and setting us up! Thank you again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tony was amazing!! No hard sell kind of thing, just a really nice guy talking to me like another person. He was very honest and straightforward. He made the entire process so pain free and we absolutely love our Acadia! I will definitely buy my next car from him too!

Tony was amazing!! No hard sell kind of thing, just a really nice guy talking to me like another person. He was very honest and straightforward. He made the entire process so pain free and we absolutely love our Acadia! I will definitely buy my next car from him too!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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