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Germain Ford

(812 reviews)
Visit Germain Ford
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 4:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–4:30pm
Saturday 9:00am–6:00pm 9:00am–4:30pm
Sunday Closed Closed
New (877) 509-6561 (877) 509-6561
Used (877) 496-8167 (877) 496-8167
Service (866) 980-6946 (866) 980-6946

Inventory

See all 326 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2005.
Germain Ford is proud to serve our customers around the Columbus area as your certified Ford dealer. At Germain Ford we strive to provide automotive products and services of unmatched quality. Whether you're shopping for a new car or pre-owned vehicle looking for parts and accessories or need to have your vehicle serviced you'll find what you need at Germain Ford.
Come experience Germain Ford! Where your satisfaction is guaranteed!

Service center

Phone number (866) 980-6946

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
8:00am–4:30pm
Saturday
9:00am–4:30pm
Sunday
Closed

Reviews

(812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Daniel was very helpful.

Daniel was very helpful. He listened to all my needs and delivered. Thank you Daniel!

Daniel was very helpful.

Daniel was very helpful. He listened to all my needs and delivered. Thank you Daniel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pat, we are happy to hear from you! Thank you for your support of Daniel and Germain Ford of Columbus.

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Even though I have a dealership that is closer to me, I

Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown.

Even though I have a dealership that is closer to me, I

Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gerald, it's fantastic to hear that you've chosen Germain Ford of Columbus for all your automotive needs. We're pleased to have earned your trust and look forward to continuing our service excellence!

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Johnny at the dealership went so far above and beyond to

Johnny at the dealership went so far above and beyond to help me retrieve my vehicle since I was purchasing from out of state. The service and communication was top notch, and I'm super pleased with the car and the experience of buying it as a whole! If it works out, I'll buy from them again!

Johnny at the dealership went so far above and beyond to

Johnny at the dealership went so far above and beyond to help me retrieve my vehicle since I was purchasing from out of state. The service and communication was top notch, and I'm super pleased with the car and the experience of buying it as a whole! If it works out, I'll buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda, we're delighted to hear that Johnny and the Germain Ford of Columbus team provided exceptional service for your out-of-state purchase. We appreciate your kind words and look forward to assisting you again in the future!

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Dealership Clean,inside and out staff very helpful easy

Dealership Clean,inside and out staff very helpful easy didn't feel pressured, alot of inventory

Dealership Clean,inside and out staff very helpful easy

Dealership Clean,inside and out staff very helpful easy didn't feel pressured, alot of inventory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one make our day! Thanks from the Germain Ford of Columbus team.

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Great service experience - highly recommend Germain Ford

Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work.

Great service experience - highly recommend Germain Ford

Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our Germain Ford of Columbus service department and Quick Lane team provided excellent care. We appreciate your recommendation and look forward to serving you in the future!

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Germain Ford provides an excellent customer care

Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend!

Germain Ford provides an excellent customer care

Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that our team at Germain Ford of Columbus provided excellent service and care. We appreciate your recommendation and look forward to serving you in the future!

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Michael provided excellent customer service from booking

Michael provided excellent customer service from booking my appointment through the service being completed. The service was done on a timely basis and resolved my headlight issue.

Michael provided excellent customer service from booking

Michael provided excellent customer service from booking my appointment through the service being completed. The service was done on a timely basis and resolved my headlight issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, we're delighted to hear that Michael provided excellent service and resolved your headlight issue promptly at Germain Ford of Columbus. Thank you for sharing your experience with us!

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Scheduled our Ford for a service and a recall with

Scheduled our Ford for a service and a recall with Germain Ford service. The work package was pretty good, jncluding most of the important and basic check up for our car. Services were done neatly and promptly. Waiting room was good. Wish we could talk to sales next time (the sales team was all busy last time). Thank you Mike!

Scheduled our Ford for a service and a recall with

Scheduled our Ford for a service and a recall with Germain Ford service. The work package was pretty good, jncluding most of the important and basic check up for our car. Services were done neatly and promptly. Waiting room was good. Wish we could talk to sales next time (the sales team was all busy last time). Thank you Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that your service experience at Germain Ford of Columbus was smooth and efficient! It's great to know you found the waiting room comfortable, and we'll be sure to pass along your thanks to Mike. We look forward to assisting with any sales inquiries during your next visit!

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The dealership communicated well and was able to fix my

The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process.

The dealership communicated well and was able to fix my

The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gabby, we're delighted to hear that our team at Germain Ford of Columbus provided efficient service and clear communication. Thank you for sharing your experience!

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Very nice salesmen who went out of their way to ensure I

Very nice salesmen who went out of their way to ensure I got the truck I wanted. As a first time car buyer things went very smooth.

Very nice salesmen who went out of their way to ensure I

Very nice salesmen who went out of their way to ensure I got the truck I wanted. As a first time car buyer things went very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Germain Ford of Columbus made your first car buying experience smooth and enjoyable! Thank you for choosing us, and we hope you're loving your new truck!

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