Germain Ford

4.4
(654 reviews)
Visit Germain Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–4:30pm
Saturday 9:00am–6:00pm 9:00am–4:30pm
Sunday Closed Closed

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New (877) 509-6561 (877) 509-6561
Used (877) 496-8167 (877) 496-8167
Service (866) 980-6946 (866) 980-6946

Inventory

See all 298 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2005.
Germain Ford is proud to serve our customers around the Columbus area as your certified Ford dealer. At Germain Ford we strive to provide automotive products and services of unmatched quality. Whether you're shopping for a new car or pre-owned vehicle looking for parts and accessories or need to have your vehicle serviced you'll find what you need at Germain Ford.
Come experience Germain Ford! Where your satisfaction is guaranteed!

Service center

Phone number (866) 980-6946

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
8:00am–4:30pm
Saturday
9:00am–4:30pm
Sunday
Closed

Reviews

4.4
(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Torrey, Service Advisor, and Derrick, Technician, took

Torrey, Service Advisor, and Derrick, Technician, took great care in servicing my vehicle. Torrey was accommodating to allow me to prearrange pickup of my friend’s vehicle after service and leave my vehicle for service. Derrick serviced my vehicle the first time and I was so impressed with his thoroughness, I requested he be the tech to do the work the second time. Thank you Germain Ford! You have two professional and outstanding employees on your service team.

5.0

Torrey, Service Advisor, and Derrick, Technician, took

Torrey, Service Advisor, and Derrick, Technician, took great care in servicing my vehicle. Torrey was accommodating to allow me to prearrange pickup of my friend’s vehicle after service and leave my vehicle for service. Derrick serviced my vehicle the first time and I was so impressed with his thoroughness, I requested he be the tech to do the work the second time. Thank you Germain Ford! You have two professional and outstanding employees on your service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Excellent and patient salesperson with Colton the finance

Excellent and patient salesperson with Colton the finance and product knowledge was exceptional within those teams as well

5.0

Excellent and patient salesperson with Colton the finance

Excellent and patient salesperson with Colton the finance and product knowledge was exceptional within those teams as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ian, we're delighted to know that you had an excellent experience with Colton and our team at Germain Ford of Columbus. We appreciate your kind words about their patience and knowledge!

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5.0

Very Great.

Very Great. Fast and perfect service. Nice and friendly crew. Very helpful and respectful of my time.

5.0

Very Great.

Very Great. Fast and perfect service. Nice and friendly crew. Very helpful and respectful of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Zack was great!

Zack was great! Took care of my appointment and gave me an honest estimate as to when my service would be completed. My truck was ready within the time he quoted and the cost was responsible. It’s a relief to know that I made a good decision purchasing my truck through Germain Ford!

5.0

Zack was great!

Zack was great! Took care of my appointment and gave me an honest estimate as to when my service would be completed. My truck was ready within the time he quoted and the cost was responsible. It’s a relief to know that I made a good decision purchasing my truck through Germain Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Norm, it's fantastic to know Zack provided you with great service at Germain Ford of Columbus. We're glad your truck was ready on time and within budget! Thanks for choosing us for your purchase.

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5.0

Had a good experience overall.

Had a good experience overall. Already had financing prior to going to dealership and knew which used car I was buying before showing up. Everyone was great. Now hoping I get 8-10 years with my 2021 Hyundai Tucson

5.0

Had a good experience overall.

Had a good experience overall. Already had financing prior to going to dealership and knew which used car I was buying before showing up. Everyone was great. Now hoping I get 8-10 years with my 2021 Hyundai Tucson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dan, we're glad to know you had a positive experience at Germain Ford of Columbus. We hope your 2021 Hyundai Tucson serves you well for many years! Thanks for choosing us.

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5.0

This is the 2nd car I've bought from Germaine Ford.

This is the 2nd car I've bought from Germaine Ford. I'd been so happy with my first purchase and the maintenance service I received over the years that I decided to search for my new car again at Germaine. I trust this car dealer. I'm so pleased with my New (used) car purchase. The associate that worked with me, John Durham, was patient and very informative discussing the cars that I was interested in checking out and maybe buying. In the End I'm very pleased with my purchase. I highly recommend Germaine Ford. No high pressure sales, just helpfulness, information, and lots of patience with this customer.

5.0

This is the 2nd car I've bought from Germaine Ford.

This is the 2nd car I've bought from Germaine Ford. I'd been so happy with my first purchase and the maintenance service I received over the years that I decided to search for my new car again at Germaine. I trust this car dealer. I'm so pleased with my New (used) car purchase. The associate that worked with me, John Durham, was patient and very informative discussing the cars that I was interested in checking out and maybe buying. In the End I'm very pleased with my purchase. I highly recommend Germaine Ford. No high pressure sales, just helpfulness, information, and lots of patience with this customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bonnie, it's great to know that you had another positive experience with us at Germain Ford of Columbus. We're glad John was able to assist and make your car buying process smooth. Enjoy your new ride!

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5.0

Scott Cropper was fantastic.

Scott Cropper was fantastic. He went above and beyond even following me home in my new vehicle as I didn’t have two drivers. Thank you for your exceptional service Scott!

5.0

Scott Cropper was fantastic.

Scott Cropper was fantastic. He went above and beyond even following me home in my new vehicle as I didn’t have two drivers. Thank you for your exceptional service Scott!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matthew, it's great to know that Scott provided such exceptional service at Germain Ford of Columbus. We're here for you anytime!

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5.0

Love the valet service.

Love the valet service. Super convenient. The service representative was knowledgeable and helpful. My experience was perfect.

5.0

Love the valet service.

Love the valet service. Super convenient. The service representative was knowledgeable and helpful. My experience was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Debbie, we're so glad to know you found our valet service convenient and the team knowledgeable at Germain Ford of Columbus. Thanks for sharing your perfect experience with us!

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5.0

Very good experience.

Very good experience. The friendly and helpful staff main the car buying process hassle free.

5.0

Very good experience.

Very good experience. The friendly and helpful staff main the car buying process hassle free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad we could deliver a 5-star experience, Josh! Thank you for trusting Germain Ford of Columbus with your automotive needs.

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5.0

Germain Ford is the best!

Germain Ford is the best! Ryan and the members went out their way to give me the great experience in buying a vehicle. I’m recommending my friends and family to Germain Ford!

5.0

Germain Ford is the best!

Germain Ford is the best! Ryan and the members went out their way to give me the great experience in buying a vehicle. I’m recommending my friends and family to Germain Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Angela, we're so glad to know that Ryan and our team at Germain Ford of Columbus provided you with a great car-buying experience. Thanks for recommending us to your friends and family!

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