Reviews
Daniel was very helpful.
Daniel was very helpful. He listened to all my needs and delivered. Thank you Daniel!
Daniel was very helpful.
Daniel was very helpful. He listened to all my needs and delivered. Thank you Daniel!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pat, we are happy to hear from you! Thank you for your support of Daniel and Germain Ford of Columbus.
Even though I have a dealership that is closer to me, I
Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown.
Even though I have a dealership that is closer to me, I
Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gerald, it's fantastic to hear that you've chosen Germain Ford of Columbus for all your automotive needs. We're pleased to have earned your trust and look forward to continuing our service excellence!
Johnny at the dealership went so far above and beyond to
Johnny at the dealership went so far above and beyond to help me retrieve my vehicle since I was purchasing from out of state. The service and communication was top notch, and I'm super pleased with the car and the experience of buying it as a whole! If it works out, I'll buy from them again!
Johnny at the dealership went so far above and beyond to
Johnny at the dealership went so far above and beyond to help me retrieve my vehicle since I was purchasing from out of state. The service and communication was top notch, and I'm super pleased with the car and the experience of buying it as a whole! If it works out, I'll buy from them again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amanda, we're delighted to hear that Johnny and the Germain Ford of Columbus team provided exceptional service for your out-of-state purchase. We appreciate your kind words and look forward to assisting you again in the future!
Dealership Clean,inside and out staff very helpful easy
Dealership Clean,inside and out staff very helpful easy didn't feel pressured, alot of inventory
Dealership Clean,inside and out staff very helpful easy
Dealership Clean,inside and out staff very helpful easy didn't feel pressured, alot of inventory
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like this one make our day! Thanks from the Germain Ford of Columbus team.
Great service experience - highly recommend Germain Ford
Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work.
Great service experience - highly recommend Germain Ford
Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our Germain Ford of Columbus service department and Quick Lane team provided excellent care. We appreciate your recommendation and look forward to serving you in the future!
Germain Ford provides an excellent customer care
Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend!
Germain Ford provides an excellent customer care
Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear that our team at Germain Ford of Columbus provided excellent service and care. We appreciate your recommendation and look forward to serving you in the future!
Michael provided excellent customer service from booking
Michael provided excellent customer service from booking my appointment through the service being completed. The service was done on a timely basis and resolved my headlight issue.
Michael provided excellent customer service from booking
Michael provided excellent customer service from booking my appointment through the service being completed. The service was done on a timely basis and resolved my headlight issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, we're delighted to hear that Michael provided excellent service and resolved your headlight issue promptly at Germain Ford of Columbus. Thank you for sharing your experience with us!
Scheduled our Ford for a service and a recall with
Scheduled our Ford for a service and a recall with Germain Ford service. The work package was pretty good, jncluding most of the important and basic check up for our car. Services were done neatly and promptly. Waiting room was good. Wish we could talk to sales next time (the sales team was all busy last time). Thank you Mike!
Scheduled our Ford for a service and a recall with
Scheduled our Ford for a service and a recall with Germain Ford service. The work package was pretty good, jncluding most of the important and basic check up for our car. Services were done neatly and promptly. Waiting room was good. Wish we could talk to sales next time (the sales team was all busy last time). Thank you Mike!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that your service experience at Germain Ford of Columbus was smooth and efficient! It's great to know you found the waiting room comfortable, and we'll be sure to pass along your thanks to Mike. We look forward to assisting with any sales inquiries during your next visit!
The dealership communicated well and was able to fix my
The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process.
The dealership communicated well and was able to fix my
The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabby, we're delighted to hear that our team at Germain Ford of Columbus provided efficient service and clear communication. Thank you for sharing your experience!
Very nice salesmen who went out of their way to ensure I
Very nice salesmen who went out of their way to ensure I got the truck I wanted. As a first time car buyer things went very smooth.
Very nice salesmen who went out of their way to ensure I
Very nice salesmen who went out of their way to ensure I got the truck I wanted. As a first time car buyer things went very smooth.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that our team at Germain Ford of Columbus made your first car buying experience smooth and enjoyable! Thank you for choosing us, and we hope you're loving your new truck!