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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:30 PM
Sun Closed
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Reviews

4.8
110 lifetime reviews.
  • Great people and great service!

    I've purchased three vehicles from Germain Ford. Two Escapes and a F150. I plan on buying a fourth when I'm ready. Rex Osborne is a great Salesman...

    Dealer Response

    Hi Alex! We appreciate what a loyal customer you are at Germain Ford! Thank you for always choosing us and for taking the time to let us know how ...


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    I've purchased three vehicles from Germain Ford. Two Escapes and a F150. I plan on buying a fourth when I'm ready. Rex Osborne is a great Salesman and Dean and Rod in Service always take care of me. Always go back to Germain first for service and sales before anyone else!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Alex! We appreciate what a loyal customer you are at Germain Ford! Thank you for always choosing us and for taking the time to let us know how happy you are with the service you received from Rex, Dean, and Rod!


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  • Buying my first car!

    With the help of my dealer Jerry Votaw, he guided me through all the steps I needed to get to purchase my first car and making me feel comfortable...

    Dealer Response

    Thank you for taking the time to send us such a glowing review. It is so great to know sales associate Jerry, has made your first car buying exper...


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    With the help of my dealer Jerry Votaw, he guided me through all the steps I needed to get to purchase my first car and making me feel comfortable with my purchase. Everyone is friendly and nice, I would recommend going here!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to send us such a glowing review. It is so great to know sales associate Jerry, has made your first car buying experience a positive one. We appreciate your business if there is anything else we can help you with please let us know.


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  • What a horrible experience.

    I was purchasing a Jeep through germain ford. I had my granddaughter looking because I have ocular paralyzation therefore she woul be driving me ...

    Dealer Response

    We are very sorry to hear how you feel about your experience with us. Please know that at Germain Ford we value each and every person who walks th...


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    I was purchasing a Jeep through germain ford. I had my granddaughter looking because I have ocular paralyzation therefore she woul be driving me around until I'm healed. Long story short the financing was being taken care of and on the day I went to pick up the jeep they informed me that they let someone else put a deposit on it. Even the salesman was apauled. Just bad business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are very sorry to hear how you feel about your experience with us. Please know that at Germain Ford we value each and every person who walks through our doors, whether it be for sales or service. It is very important that our customers are always treated with the best customer service in the industry. When the original inquiry about the Jeep in our used car department occurred, it was available. However, without a deposit we are unable to hold the car. With limited availability in our preowned department, multiple customers are often interested in the same vehicle. In this situation we had another customer come and see the vehicle after your visit. Our policy is to give the customer in the vehicle the first right of refusal as we feel it is the fairest option. We would love the opportunity to find a similar vehicle for you and your granddaughter, as we know you have invested a lot of your time and we appreciate that. Please feel free to reach out to our Used Car manager, Joe Evener at 614-383-4642 for any further questions.


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2005

Germain Ford is proud to serve our customers around the Columbus area as your certified Ford dealer. At Germain Ford we strive to provide automotive products and services of unmatched quality. Whether you're shopping for a new car or pre-owned vehicle, looking for parts and accessories, or need to have your vehicle serviced, you'll find what you need at Germain Ford.

"Come experience Germain Ford! Where your satisfaction is guaranteed!"