John Sauder Chevrolet of Ephrata

Reviews

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30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 13, 2017

    As Always Everything Needed Was Done in a Reasonable Amount of Time & Correctly !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 22, 2016

    Our sales representative, Tim, was helpful, kept in contact with us, and NEVER became pushy or aggressive...a perfect blend of qualities. The new van is... great. Kudos to John Sauder Auto!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 26, 2014

    My Chevy Equinox was past due for an oil change. I came in to the Service Dept. Wednesday morning and they took care of me without an appointment. Without... a hesitation they took my keys and had it all ready to go in less then no time. Robin the service advisor was very helpful. I will definatly return as a service customer!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2016

    Great service, friendly staff, nice cars. Only bad thing is high prices on used cars.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2016

    Great service department. Friendly staff. Nice cars. I did test drive cars but didn't find exactly what I wanted yet but I definitely would and want to... buy from this dealer. I had my car serviced here and will again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2016

    Hello, I had 2 lights on the dash & my Silverado was not running very well. I called the Dealership & they told me they were Very busy, but would at least... Diagnose the problem. I was only there about 40 minutes & they had the truck repaired. I was Very Elated !!! Thank You, AWB

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2014

    Having bought many new and used cars over the past 45 years Sauder is hands down the best overall buying experience we have ever. The used PT Cruiser we... purchased was fairly priced and thoroughly checked mechanically. Though the inspection was good on the vehicle the dealer had It inspected and in the process decided the tires were borderline so they replaced all four with new tires. It is rare to find a dealer who would go so far to insure the customer is happy and safe. Our salesman Pat Miller made the whole process seamless. Would highly recommend Pat and the entire sales and mechanical staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 26, 2014

    We found a used car online and it was everything they said it would be. They were very helpful and accomodating.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 21, 2013

    I sent a request for information on a used vehicle.Received no reply.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    I apologize Bill- May I have a manager personally contact you? Sincerely, Candi Sauder

  • 4.0 out of 5
    September 13, 2012

    I stopped by Sauder Chevy when my rearview mirror dropped of my Chevy S-10 windshield. They fixed it promptly. Glenn K.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Glenn- Glad we could help:) Sincerely, Candi Sauder

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John Sauder Chevrolet of Ephrata

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