Friendly service. Attractive facility. They really take care of people. The buying process was smooth and informative, no problems, no delays. Got a... nice warranty. Very helpful staff.
I have bought quite a few used cars over the years even from this dealer but my last used car buying experience with this place was horrible everything... seemed great until after I bought the car...make sure you check absolutely everything ...if it was inspected, gone over by mechanics etc....after the fact the salesman actually blamed me that the car wasn't inspected....horrible
My Chevy Equinox was past due for an oil change. I came in to the Service Dept. Wednesday morning and they took care of me without an appointment. Without... a hesitation they took my keys and had it all ready to go in less then no time. Robin the service advisor was very helpful. I will definatly return as a service customer!
As Always Everything Needed Was Done in a Reasonable Amount of Time & Correctly !
Our sales representative, Tim, was helpful, kept in contact with us, and NEVER became pushy or aggressive...a perfect blend of qualities. The new van is... great. Kudos to John Sauder Auto!
Great service, friendly staff, nice cars. Only bad thing is high prices on used cars.
Great service department. Friendly staff. Nice cars. I did test drive cars but didn't find exactly what I wanted yet but I definitely would and want to... buy from this dealer. I had my car serviced here and will again.
Hello, I had 2 lights on the dash & my Silverado was not running very well. I called the Dealership & they told me they were Very busy, but would at least... Diagnose the problem. I was only there about 40 minutes & they had the truck repaired. I was Very Elated !!! Thank You, AWB
Having bought many new and used cars over the past 45 years Sauder is hands down the best overall buying experience we have ever. The used PT Cruiser we... purchased was fairly priced and thoroughly checked mechanically. Though the inspection was good on the vehicle the dealer had It inspected and in the process decided the tires were borderline so they replaced all four with new tires. It is rare to find a dealer who would go so far to insure the customer is happy and safe. Our salesman Pat Miller made the whole process seamless. Would highly recommend Pat and the entire sales and mechanical staff.
We found a used car online and it was everything they said it would be. They were very helpful and accomodating.