Skip to main content

Sullivan-Parkhill

(452 reviews)
Visit Sullivan-Parkhill
Sales hours: 9:00am to 5:30pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–5:30pm 7:00am–5:30pm
Tuesday 9:00am–5:30pm 7:00am–5:30pm
Wednesday 9:00am–5:30pm 7:00am–5:30pm
Thursday 9:00am–5:30pm 7:00am–5:30pm
Friday 9:00am–5:30pm 7:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (217) 689-4642 (217) 689-4642
Used (217) 689-2774 (217) 689-2774
Service (217) 689-2767 (217) 689-2767

Inventory

See all 206 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2010.
As a family operated dealership since 1923 Sullivan-Parkhill makes Customer Satisfaction its number one priority.

There is more to purchasing a new vehicle then just getting a great price. We provide outstanding customer service before during AND after the sale.
We Are Open For Sales By Appointment And Our Service Department Is Here To Assist You. We are here to help!

Service center

Phone number (217) 689-2767

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

My experiences with Sullivan-Parkhill span 15 plus years

My experiences with Sullivan-Parkhill span 15 plus years and have always been a pleasure. The sales people are knowledgeable and friendly. The finance people are pleasant and make the process simple, smooth and painless.

My experiences with Sullivan-Parkhill span 15 plus years

My experiences with Sullivan-Parkhill span 15 plus years and have always been a pleasure. The sales people are knowledgeable and friendly. The finance people are pleasant and make the process simple, smooth and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bjprough, Thank you so much for taking the time to leave us with a wonderful 5 star review! We hope you enjoy your new Traverse and we look forward to seeing you in the dealership! Thank you!

Show full review

Friendly, prompt on appointments.

Friendly, prompt on appointments. The waiting room could use some updates however. The vending machine was not stocked well. I didn't want to buy a drink anyway. There was no food options that l could see. The first chair I attempted to sit in was broken. Thankfully a gentleman already seated told me before I sat all the way down. I pushed it aside & sat in another seat.

Friendly, prompt on appointments.

Friendly, prompt on appointments. The waiting room could use some updates however. The vending machine was not stocked well. I didn't want to buy a drink anyway. There was no food options that l could see. The first chair I attempted to sit in was broken. Thankfully a gentleman already seated told me before I sat all the way down. I pushed it aside & sat in another seat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide us with your feedback and a 5 star review! I have already forwarded this to our management team to review further and address. Thank you and we look forward to your next visit. Lisa Henthorn

Show full review

Had the best experience with Brent Woodworth and staff at

Had the best experience with Brent Woodworth and staff at Sullivan-Parkhill Body Shop. Repairs are like the accident never happened. They even arranged basic auto service prior to picking up the car. Everything was so convenient.

Had the best experience with Brent Woodworth and staff at

Had the best experience with Brent Woodworth and staff at Sullivan-Parkhill Body Shop. Repairs are like the accident never happened. They even arranged basic auto service prior to picking up the car. Everything was so convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this 5 star review for Brent Woodworth and our body shop. We really appreciate the time you took to write this and are glad to read your enjoyed your experience with us. Thank you!

Show full review

Lisa and Dale were extremely helpful and made my buying

Lisa and Dale were extremely helpful and made my buying experience painless. Very quick to all my questions when I had them. 5 stars and would recommend them to anyone.

Lisa and Dale were extremely helpful and made my buying

Lisa and Dale were extremely helpful and made my buying experience painless. Very quick to all my questions when I had them. 5 stars and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Todd, Thank you so much for taking the time to provide us with a 5 star review for your recent purchase with Dale. We are glad to read that you enjoyed your shopping experience and look forward to seeing you in the future. Thank you!

Show full review

My salesman was Tim Shultz who was very friendly and very

My salesman was Tim Shultz who was very friendly and very helpful. I love that when I take my car in for service you just pull in and don't have to get out in the elements..very friendly staff.

My salesman was Tim Shultz who was very friendly and very

My salesman was Tim Shultz who was very friendly and very helpful. I love that when I take my car in for service you just pull in and don't have to get out in the elements..very friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

SDP218, Thank you so much for taking the time to leave a 5 star review for Tim Schultz and Sullivan-Parkhill. We appreciate it very much and look forward to seeing you in the showroom. Thank you!

Show full review

We are pleased with our new vehicle and all the help

We are pleased with our new vehicle and all the help we’ve gotten plus service from everyone there. Dale, Steve, John, the mechanic, and the office people are all great. Thank all of you.

We are pleased with our new vehicle and all the help

We are pleased with our new vehicle and all the help we’ve gotten plus service from everyone there. Dale, Steve, John, the mechanic, and the office people are all great. Thank all of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Warren, Thank you so much for taking the time to provide Sale, Steve and John with a 5 star review! We appreciate it very much and look forward to seeing you in the future. Thank you!

Show full review

My sales person, Dale Hedrick, is the best!

My sales person, Dale Hedrick, is the best! He found the perfect vehicle I had been searching for and traded fairly for my older car. He always follows up to insure what I purchased was what I expected. He has many years of experience at Sullivan -Parkhill and I urge anyone looking for a new or use vehicle to contact him!

My sales person, Dale Hedrick, is the best!

My sales person, Dale Hedrick, is the best! He found the perfect vehicle I had been searching for and traded fairly for my older car. He always follows up to insure what I purchased was what I expected. He has many years of experience at Sullivan -Parkhill and I urge anyone looking for a new or use vehicle to contact him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide Dale and Sullivan-Parkhill a 5 star review! We are glad to read that you enjoyed your shopping experience with us and look forward to seeing you in the future. Thank you!

Show full review

I would like to commend Charles Norris on his follow up

I would like to commend Charles Norris on his follow up and ensuring that my vehicle was repaired properly.

I would like to commend Charles Norris on his follow up

I would like to commend Charles Norris on his follow up and ensuring that my vehicle was repaired properly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Grammycel7, Thank you so much for taking the time to provide Charles and Sullivan-Parkhill a 4 star review for your recent service visit with us! We are glad that you enjoyed your visit and we look forward to seeing you in the future. Thank you!

Show full review

Andy Taylor the sales manger and Samm Shebi the salesman

Andy Taylor the sales manger and Samm Shebi the salesman we worked with were great. The gots us the vehicle we wanted in a timely manner.

Andy Taylor the sales manger and Samm Shebi the salesman

Andy Taylor the sales manger and Samm Shebi the salesman we worked with were great. The gots us the vehicle we wanted in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide Samm, Andrew and Sullivan-Parkhill a 5 star review for your recent purchase with us! We appreciate it very much and look forward to seeing you in the showroom. Thank you!

Show full review

SAMM WAS VERY HELPFUL WITH OUR TRADE-IN AND PURCHASE.

SAMM WAS VERY HELPFUL WITH OUR TRADE-IN AND PURCHASE. HE GOT US A VEHICLE THAT WHAT WE WERE LOOKING FOR. I REALLY APPRECIATE ALL THE HELP HE GAVE US. HE ALSO GOT US A GREAT PRICE FOR OUR TRADE IN. NO FINANCING.

SAMM WAS VERY HELPFUL WITH OUR TRADE-IN AND PURCHASE.

SAMM WAS VERY HELPFUL WITH OUR TRADE-IN AND PURCHASE. HE GOT US A VEHICLE THAT WHAT WE WERE LOOKING FOR. I REALLY APPRECIATE ALL THE HELP HE GAVE US. HE ALSO GOT US A GREAT PRICE FOR OUR TRADE IN. NO FINANCING.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marie, Thank you so much for taking the time to provide Samm and Sullivan-Parkhill a 5 star review for your recent purchase with us! We are glad to read that you enjoyed your shopping experience with us and look forward to seeing you in the showroom. Thank you!

Show full review
See all 452 reviews