Reviews
Bruce Andree and Matt Shanks have done an amazing job of
Bruce Andree and Matt Shanks have done an amazing job of giving great deals and excellent follow up over many years. I strongly recommend Napletons for a trusted dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Toyota, Matt Shanks was super helpful in getting me
At Toyota, Matt Shanks was super helpful in getting me the car I wanted in the exact color I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Matt Shanks at Napleton's Toyota in Urbana.
Worked with Matt Shanks at Napleton's Toyota in Urbana. They gave us a good price on our trade in as well as a good price on our new Tundra that we purchased. I would definitely recommend Matt and the Toyota Team at Napleton's in Urbana-Champaign
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I purchased a new Toyota Corolla from our
My husband and I purchased a new Toyota Corolla from our sales representative Matthew. We were very pleased with the smoothness of the transaction and the care expressed by Matthew. We would recommend him to a friend or family member looking to buy a Toyota
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sharon, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I wouldn’t recommend here.
I wouldn’t recommend here. The lack of communication once leaving the dealership is ridiculous. I took time out of my day and even got a personal loan. I asked the salesman if the car was a popular look right now and he told me no last it was shown was 3 weeks ago.. I was there on a Friday, got my personal loan on Monday and the vehicle was sold from underneath me. Still no communication for anyone to tell me. What a place 🙄
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Smooth transaction with Matthew Shanks and other staffs.
Smooth transaction with Matthew Shanks and other staffs. We had a great deal and they were patient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Matthew for getting us the van we wanted at a
Thank you Matthew for getting us the van we wanted at a payment affordable for us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kaushik, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Auto Park of Urbana so helpful in the purchase of your new vehicle. We are always more than happy to assist you if anything else comes up. Take care!
Wonderful car buying experience!
Wonderful car buying experience!! Matt Shanks is the best to work with, we highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Ally and Matthew for working with me on getting
Thank you Ally and Matthew for working with me on getting my new 2024 Corolla. It was a good price and exactly what I need.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!
thanks you matt for an easy experience to buy my corolla
thanks you matt for an easy experience to buy my corolla cross i appreciate you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car