Reviews
Painless Process
I had an extremely easy process of buying a vehicle from Tim Eagle. They truly went out of there way to make sure that I not only got into a vehicle but it was exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Dash, all online, delivered new vehicle 80 mil
We completed trade and paperwork online. Salesman Jordan delivered new vehicle picked up my trade 80 miles from dealer. Quick fast easy, purchase was accurately represented
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
False prices to reel you in, Go somewhere else.
This dealership false advertises the price of there cars, if you don't use there financing you better add $2,000 to the price of the car. 100% free lifetime warranty is a lie add another $1,215 for that which they call a shop fee. Then add tax, title and whatever other B.S. they add to it. So take the price of the car and add $4,500 to it and you will be close to what they want. What a scam!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible
Worst dealership experience ever. Salesman, sales manager ignored my calls and text messages as soon as I signed for the truck. Wouldn't recommend this place to anyone
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Martin, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call Jake Miller at (801) 798-3553 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Pull Dealer License
Worst dealership ever. Took advantage of my elderly parents. Sold them a wrecked vehicle with the forever warranty and wont take care of anything. Stay away!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
After some problems that were experienced with the
After some problems that were experienced with the orginal vehicle Tim Dahle dealership went above and beyond to make things right. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Over and Beyond
Chris The Manager is The Very Best, Went over and Beyond...I won't go anywhere else. Thanks Tim Dahle Ford. Trevor also provided outstanding service..Much Appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Deborah, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service Dept.
Great customer service! Trevor was helpful and answered any questions I had. Highly recommended for any sales or service needs. Thank you guys! I’ll be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Trevor here at Tim Dahle Ford! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!
purchased a used 2015 Sentra from Tim Dahle Ford in
purchased a used 2015 Sentra from Tim Dahle Ford in December 2021. The day I picked up my car, I noticed the SD Card was missing. I immediately informed my salesman and service. Without the SD card, I am unable to use the navigation features, and many others. I was told I bought the car as is, and I would have to purchase one through there dealership in Salt Lake City. The card is over $200. Recently, my engine light came on, and I noticed the transmission was slipping. Spoke with Spanish Fork Service which informed me they do not work on Nissans and I would have to go to their Salt Lake facility. I made an appointment, and brought my car in on 3/23/2022. (47 miles from my home). Had to leave my car there. Few hours afterwards, I received a call from Tim, Service, telling me I needed a new transmission, and there were other issues that needed to be repaired that was causing the engine light to appear. I also informed Tim my driver side door handle was broken and needed to be fixed. When I purchased the car in December, I purchased a warranty which I was told covered practically all matters regarding any repairs. Luckily, the transmission is covered, but in order to repair all other matters, an approximately figure of $900.00. Tim told me those issues were not under warranty. I reviewed the warranty papers and it clearly stated any door locks, handle, etc. was under warranty. The engine light problem was due to clogged hoses, approximately $300??? I called the warranty company and was treated like dirt. The claim representative would not state is name, told me I am not reading my paperwork correctly. His attitude was cold and cruel. Under my warranty, I have the option to have a lend car while my car is being serviced. Never offered! I was never told all repairs could not be performed at the Spanish Fork dealership. I have put in calls to Spanish Fork and the Salt Lake area locations seeking additional information, and requesting a car for lend since my car will not be ready for nearly a week. No return calls. I am totally disgusted with the way I have been treated, but of course, only started after I purchased the car. This car was never checked for any problems in Spanish Fork, and with their admission, they do not work on Nissans. Then way the xxxx are you selling them?? I totally regret I did not return to Ken Garff for my vehicle purchase. Additionally I wound never recommend buying a used car at any of the Tim Dahle locations, and if you do, bring a lawyer!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
purchased a used 2015 Sentra from Tim Dahle Ford in December 2021. The day I picked up my car, I noticed the SD Card was missing. I immediately informed my salesman and service. Without the SD card, I am unable to use the navigation features, and many others. I was told I bought the car as is, and I would have to purchase one through there dealership in Salt Lake City. The card is over $200. Recently, my engine light came on, and I noticed the transmission was slipping. Spoke with Spanish Fork Service which informed me they do not work on Nissans and I would have to go to their Salt Lake facility. I made an appointment, and brought my car in on 3/23/2022. (47 miles from my home). Had to leave my car there. Few hours afterwards, I received a call from Tim, Service, telling me I needed a new transmission, and there were other issues that needed to be repaired that was causing the engine light to appear. I also informed Tim my driver side door handle was broken and needed to be fixed. When I purchased the car in December, I purchased a warranty which I was told covered practically all matters regarding any repairs. Luckily, the transmission is covered, but in order to repair all other matters, an approximately figure of $900.00. Tim told me those issues were not under warranty. I reviewed the warranty papers and it clearly stated any door locks, handle, etc. was under warranty. The engine light problem was due to clogged hoses, approximately $300??? I called the warranty company and was treated like dirt. The claim representative would not state is name, told me I am not reading my paperwork correctly. His attitude was cold and cruel. Under my warranty, I have the option to have a lend car while my car is being serviced. Never offered! I was never told all repairs could not be performed at the Spanish Fork dealership. I have put in calls to Spanish Fork and the Salt Lake area locations seeking additional information, and requesting a car for lend since my car will not be ready for nearly a week. No return calls. I am totally disgusted with the way I have been treated, but of course, only started after I purchased the car. This car was never checked for any problems in Spanish Fork, and with their admission, they do not work on Nissans. Then way the xxxx are you selling them?? I totally regret I did not return to Ken Garff for my vehicle purchase. Additionally I wound never recommend buying a used car at any of the Tim Dahle locations, and if you do, bring a lawyer!!!
The sales side was great to work with.
The sales side was great to work with. Service side sucks First oil change in november 4 hours with apointment. Went today with apointment they told me 2 to 3 hours. I said f no i have apointment at 12:30 She goes were behind. I left. After 2 trucks purchased there , Never again
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car