Freehold Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
530 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 3, 2020

    The whole experience from dealing with Yvonne Bermudez to dealing with Jaclyn Spidaletto the internet sales manager was very pleasurable, they were very... accommodating and very patient. I highly recommend Freehold Ford.I have been leasing vehicles for about 23 years this was definitely the best experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Freehold Ford Inc! Your recommendation means so muc...h to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    June 16, 2020

    Finally bought my very first brand new 2020 Explorer last week. When the price wasn’t right the guys found something that was perfect for me! I am so incredibly... happy with it and can’t stop driving it already. The staff was so personable and made the buying experience smooth and fast! Michael Bachrach was so unbelievably helpful!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lindsay, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so h...appy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    June 5, 2020

    I just leased a Ecosport from freehold ford. It was the best experience I had. Dealing with Yvonne Bermudaz and the manager Dino Gemgnani were very friendly,Professional,Helpful,courteous... patient. They understood exactly what I needed.They made my experience fast and painless. I got the car i wanted within my budget. Yvonne sent me a follow up email Assuring me any concerns to contact her. I am very happy with my car i love it. I'm so glad i dealt with them. I recommend calling yvonne when you go.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nermeen, thank you for your wonderful response to the quality of service our Staff provides! We'll be sure to pass along the kind words to the team. P...lease let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    June 4, 2020

    Spectacular buying experience at Freehold Ford. Everything was first class and top shelf. Go and see for yourself what a great car buying experience feels... like!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gregory, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Freehold Ford Inc, and we hope to see you a...gain soon!

  • 5.0 out of 5
    May 9, 2020

    The staff at Freehold Ford is second to none. They go above and beyond to ensure customer satisfaction. Mike and Michelle went out of their way to make... sure I got the deal I wanted and the truck delivered when I requested. Without reservation, I recommend Freehold Ford for your all of your auto needs.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, thank you for your praise and kind comments about our team. It is great to hear that we were able to go above and beyond your expectations and r...eally help you out! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

  • 5.0 out of 5
    March 30, 2020

    from the moment I walked through the door , salesman Andrew Dougherty answered all my questions and made the process very easy I would recommend freehold... ford to anybody

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2020

    I was looking to replace two current leases. Diane answered all my questions on line and Ryder and Dino made it very easy when I came in. I purchased... one used car and leased a new one. Very Happy with Freehold Ford. I would strongly recommend Ryder and Dino to anyone looking for a new or used car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy to hear Diane, ...Ryder and Dino we're so helpful to you! If there is anything else we can do to assist you, please let us know! Congratulations on your vehicles, and take care!

  • 5.0 out of 5
    March 6, 2020

    Shane Mager really did his best to give me all the information i needed on this truck and was really accomodating through the entire process. He even stayed... 3 hours past his shift to make sure my experience was complete start to finish. He was helpful and not pushy at all when i came in to check the vehicle out. Couldnt be happier with the vehicle and my experience there.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tim, thank you for your kind review; we are happy to pass along your comments to Shane Mager at Freehold Ford Inc! If you have any additional needs or... questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    February 28, 2020

    Easy, no pressure salesman, and offered me the best deal, and they were willing to negotiate. Very happy with the purchase, so I'd buy there again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, Francis! We are very happy to have provided you with such a positive experience! We strive to provide all of our ...customers with a stress-free and efficient buying process. Thank you for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    February 25, 2020

    Joe B. has a tremendous team! Yvonne B. went above and beyond with patience and right level of persistence to help make the right decision with an expiring... lease. Straight-forward, no nonsense, compassionate staff made the day a breeze. Would highly recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ivd, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and ...we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

View More Reviews