Lawrence Chevrolet

They worked with me. On buying a Chevrolet Sonic premier. Gave me a very good price, allowed me to use my GM bucks. And sold me and extended warranty at... a discount. All the personnel there were very friendly and helpful

Dropped off the truck for inspection and oil change service April 9, 2018. Dealer recommended coolant replacement and one other "up sell" fuel injection... cleaning. On the way home on the 9th the truck broke down as the radiator hose clamp was either not put on or "came off". The radiator hose was completely disconnected from the radiator! We have a difference of opinion than what Lawrence is saying for how this occurred. Regardless the truck engine overheated and began the shutdown called for by the engine computer. The truck was then towed back to the dealer. We also have a difference of opinion on whether this carelessness by the service technician caused long term damage to the truck engine. Lawrence did provide a third party extended warranty on the power train but sometimes third party warranties do not have the best track record. We finally got our truck back April 27, 2018. This was not the first time we have experience poor service at Lawrence Chevrolet that required us to bring the vehicle back for corrective action. Watch for service department "up sells" for things that may not be needed. Highly doubt we will ever go back.

Every aspect of my interaction with Cameron, Chad, and Mike was extremely pleasant. We came to an immediate agreement on the transaction, they came in... exactly as I had asked on the deal. The car was thoroughly reviewed with us during both the test drive and the technology session. I could not have asked for a more pleasant experience in any way. I will definitely come back for service and future vehicle purchases.

Very prompt on getting back to me on the service needed and recommendations. I did not wait for vehicle to be serviced. It was dropped off the night... before.

they are always nice and let you know what needs done before they do it. Like that the car gets washed when done.

Polite, helpful, not pushy. I felt I got all the information I needed without being pressured - a big difference from some of the car dealers out there....

It was just an oil change and everything went as expected and they even buffed out a few scratches for me.

Computers in waiting room, WIFI, and free coffee and status board on each person's repairs. All work performed as quoted and on time.

The staff was very friendly and knowledgeable. Getting a free carwash after my appointment was a good idea. Great experience.

Complete honesty of service person in dealing with the items serviced. While having made an appointment for oil change and tire rotation, several other... things were noted in the 29 point check. All items were addressed while I waited.