Reviews
Write a reviewBad experience with the service department.
I took my vehicle in for warranty work, I was told I had low oil and was charged around $150 to add oil, just to charge me around $60 to change the oil. I was also charged another $180 to do a fuel injection treatment. I was told these had to be done before the warranty work could even begin. Somehow an oil change and a fuel injection treatment cost me $469.00. If I wanted my warranty work done, I had no choice but to do these services first.
Chris, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Lawrence Chevrolet Team
My first and worst experience buying a truck
I purchased a used Chevy Silverado 2017 crew cab in October 2021 put maybe 12,000 miles on it and the whole transmission went out I paid $32,000 cash upfront and ended up having to spend $6139 to get the transmission replaced in January 2022 I need to purchase three more work trucks sadly to say I will not be returning to Lawrence Chevrolet I feel ripped off with anyone who has to rob you like that I don’t think deserves a second chance
Anthony, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lawrence Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Lawrence Chevrolet Team
2021 Equinox
It was smooth. This is the 4th vehicle my wife and I have purchased from them.
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Lawrence Chevrolet Team
Chairman
Jeff, Bill and Gabriella are Great. The Total experience was great, we where treated with respect and the dealership was covid friendly, and the car is Great.
Hello Nelson, thank you for taking the time to leave us this review. Here at Lawrence Chevrolet we make it our top priority to ensure the safety of our customers, and are pleased to hear you felt comfortable during your time with us. We look forward to working with you again in the future! Sincerely, The Lawrence Chevrolet Team
DanBarbTom@aol.com
This was my third lease with Kim as the sales associate at Lawrence Chevrolet. They have always been great to work with and made sure everything went as smoothly as possible. I would like to personally thank them for all of their help!
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lawrence Chevrolet Team
Oil change, inspection
Friendly Staff. I didn't have to remind them of complimentary first oil change or inspection. They made it known from the beginning of those perks.
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lawrence Chevrolet Team
Excellent
Excellent service and sales experience. Best around
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact or visit us if you need anything else. Sincerely, The Lawrence Chevrolet Team
I had the greatest visit at Lawrence Chevrolet. Worked...
I had the greatest visit at Lawrence Chevrolet. Worked with Tom who was not only a true Professional but a genuinely great person. Made the shopping experience super easy.
2020 Camaro 2SS
Josh and Bill were awesome!! I would recommend them to anyone I know looking for a Chevy.
Thank you for taking the time to write this review. We are pleased to hear that Josh and Bill were able to provide an efficient and overall positive experience. If you have further needs or questions, please reach out! Sincerely, The Lawrence Chevrolet Team