Reviews
Always professional and customer service oriented staff.
Always professional and customer service oriented staff. Communicates issues with your car and associated costs to repair clearly.
Always professional and customer service oriented staff.
Always professional and customer service oriented staff. Communicates issues with your car and associated costs to repair clearly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
POOR customer service.
POOR customer service.. Volkswagen employees have bad attitudes. Went back to this dealership numerous times hoping the service would improve..
POOR customer service.
POOR customer service.. Volkswagen employees have bad attitudes. Went back to this dealership numerous times hoping the service would improve..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Helpful reception staff, did not get a good diagnosis
Helpful reception staff, did not get a good diagnosis from techs, just that my turbo was bad. Would have liked if they checked if my cat was clogged
Helpful reception staff, did not get a good diagnosis
Helpful reception staff, did not get a good diagnosis from techs, just that my turbo was bad. Would have liked if they checked if my cat was clogged
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
They were prompt and very nice I would recommend this
They were prompt and very nice I would recommend this dealership to friends and family I will be a return customer
They were prompt and very nice I would recommend this
They were prompt and very nice I would recommend this dealership to friends and family I will be a return customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are great!
They are great!! Customer service personnel are top notch!! Very knowledgeable and extremely helpful Please give them a raise!! I highly recommend
They are great!
They are great!! Customer service personnel are top notch!! Very knowledgeable and extremely helpful Please give them a raise!! I highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were the most amazing.
They were the most amazing.They made the whole process so easy and were beyond sweet. They made my first car purchase such a breeze
They were the most amazing.
They were the most amazing.They made the whole process so easy and were beyond sweet. They made my first car purchase such a breeze
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Inspection, oil change, lube and check ups done in a
Inspection, oil change, lube and check ups done in a timely manner as scheduled. Thank you..
Inspection, oil change, lube and check ups done in a
Inspection, oil change, lube and check ups done in a timely manner as scheduled. Thank you..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was completed that I requested, and in a
Everything was completed that I requested, and in a timely manor, and car was washed.
Everything was completed that I requested, and in a
Everything was completed that I requested, and in a timely manor, and car was washed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2nd car purchased from Sutliff and we'll be back.
2nd car purchased from Sutliff and we'll be back. Sales person Todd took his time with me on the test drive, Alison was super responsive with calls and questions and Mike, sales manager had our car delivered to us when he out we were having trouble with pickup arrangements. Thank you!
2nd car purchased from Sutliff and we'll be back.
2nd car purchased from Sutliff and we'll be back. Sales person Todd took his time with me on the test drive, Alison was super responsive with calls and questions and Mike, sales manager had our car delivered to us when he out we were having trouble with pickup arrangements. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and responsive service department.
Quick and responsive service department. My appointment went smooth and they were able to answer any and all of my questions.
Quick and responsive service department.
Quick and responsive service department. My appointment went smooth and they were able to answer any and all of my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair