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Sutliff Volkswagen

(203 reviews)
Visit Sutliff Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (717) 255-0425 (717) 255-0425
Used (717) 461-7358 (717) 461-7358
Service (717) 461-7440 (717) 461-7440

Inventory

See all 185 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2018.
Sutliff Volkswagen - your Harrisburg Volkswagen dealership. The Sutliff family has provided the highest-quality sales and service to central Pennsylvania for more than 85 years. Our friendly non-commissioned sales staff is dedicated to helping you find just the right Volkswagen to fit your needs. We look forward to assisting you when you're looking for a new or used Volkswagen parts or service. So remember Sutliff Volkswagen for all of your Volkswagen needs.
Experience the Sutliff Difference!

Service center

Phone number (717) 461-7440

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutliff Volkswagen from DealerRater.

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Always professional and customer service oriented staff.

Always professional and customer service oriented staff. Communicates issues with your car and associated costs to repair clearly.

Always professional and customer service oriented staff.

Always professional and customer service oriented staff. Communicates issues with your car and associated costs to repair clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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POOR customer service.

POOR customer service.. Volkswagen employees have bad attitudes. Went back to this dealership numerous times hoping the service would improve..

POOR customer service.

POOR customer service.. Volkswagen employees have bad attitudes. Went back to this dealership numerous times hoping the service would improve..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Helpful reception staff, did not get a good diagnosis

Helpful reception staff, did not get a good diagnosis from techs, just that my turbo was bad. Would have liked if they checked if my cat was clogged

Helpful reception staff, did not get a good diagnosis

Helpful reception staff, did not get a good diagnosis from techs, just that my turbo was bad. Would have liked if they checked if my cat was clogged

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were prompt and very nice I would recommend this

They were prompt and very nice I would recommend this dealership to friends and family I will be a return customer

They were prompt and very nice I would recommend this

They were prompt and very nice I would recommend this dealership to friends and family I will be a return customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They are great!

They are great!! Customer service personnel are top notch!! Very knowledgeable and extremely helpful Please give them a raise!! I highly recommend

They are great!

They are great!! Customer service personnel are top notch!! Very knowledgeable and extremely helpful Please give them a raise!! I highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were the most amazing.

They were the most amazing.They made the whole process so easy and were beyond sweet. They made my first car purchase such a breeze

They were the most amazing.

They were the most amazing.They made the whole process so easy and were beyond sweet. They made my first car purchase such a breeze

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Inspection, oil change, lube and check ups done in a

Inspection, oil change, lube and check ups done in a timely manner as scheduled. Thank you..

Inspection, oil change, lube and check ups done in a

Inspection, oil change, lube and check ups done in a timely manner as scheduled. Thank you..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything was completed that I requested, and in a

Everything was completed that I requested, and in a timely manor, and car was washed.

Everything was completed that I requested, and in a

Everything was completed that I requested, and in a timely manor, and car was washed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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2nd car purchased from Sutliff and we'll be back.

2nd car purchased from Sutliff and we'll be back. Sales person Todd took his time with me on the test drive, Alison was super responsive with calls and questions and Mike, sales manager had our car delivered to us when he out we were having trouble with pickup arrangements. Thank you!

2nd car purchased from Sutliff and we'll be back.

2nd car purchased from Sutliff and we'll be back. Sales person Todd took his time with me on the test drive, Alison was super responsive with calls and questions and Mike, sales manager had our car delivered to us when he out we were having trouble with pickup arrangements. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick and responsive service department.

Quick and responsive service department. My appointment went smooth and they were able to answer any and all of my questions.

Quick and responsive service department.

Quick and responsive service department. My appointment went smooth and they were able to answer any and all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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See all 203 reviews