Reviews
Accommodated looking at my car and doing an estimate,
Accommodated looking at my car and doing an estimate, helped patch it up til parts came in. Overall work on it was great! Appreciated helping me get things done in a timely manner!
Accommodated looking at my car and doing an estimate,
Accommodated looking at my car and doing an estimate, helped patch it up til parts came in. Overall work on it was great! Appreciated helping me get things done in a timely manner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I took my car in to be repaired.
I took my car in to be repaired. They had the parts in stock and repaired it that day. The staff was very nice and answered my questions. Treated me well .
I took my car in to be repaired.
I took my car in to be repaired. They had the parts in stock and repaired it that day. The staff was very nice and answered my questions. Treated me well .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words about our staff and service. We are always happy to hear that our customers are satisfied with their experience. We hope to see you again soon!
Beware of the scratch and dent warranties I got a very
Beware of the scratch and dent warranties I got a very small ding 1/8” they refused to cover it because it broke the paint, make sure you read the fine print before agreeing to any extra warranties it’s a total waste of money!
Beware of the scratch and dent warranties I got a very
Beware of the scratch and dent warranties I got a very small ding 1/8” they refused to cover it because it broke the paint, make sure you read the fine print before agreeing to any extra warranties it’s a total waste of money!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback regarding our scratch and dent warranty. We understand your frustration about the recent repair denial. At Thomas Automotive, we strive to provide clarity and transparency in all our warranty products. If you'd like to discuss your situation further and explore possible solutions, please contact us at 814-266-5844.
Inspection Lead to Purchasing A New Vehicle
Brought my car in for inspection and was having a tire pressure issue I wanted checked. Thomas Buick GMC explained everything in detail. They have a very pleasant waiting area so I could use my iPad to read or listen to music. I needed a stretch and walked into the show room. The person working with my service tracked me down to let me know what work was needed. I could not justify the cost and proceeded to purchase a new car. All around great dealership.
Inspection Lead to Purchasing A New Vehicle
Brought my car in for inspection and was having a tire pressure issue I wanted checked. Thomas Buick GMC explained everything in detail. They have a very pleasant waiting area so I could use my iPad to read or listen to music. I needed a stretch and walked into the show room. The person working with my service tracked me down to let me know what work was needed. I could not justify the cost and proceeded to purchase a new car. All around great dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that you had such a great experience at Thomas Buick GMC!
Repair
We had a water pump issue and Thomas got us in right away and fixed the issue.
Repair
We had a water pump issue and Thomas got us in right away and fixed the issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your positive review. We're so glad to hear that you had a great experience with our service. We take pride in providing our customers with the best possible care, and we're always happy to hear that we've met your expectations. We hope to see you again soon!
Oil change Tires Rotated service
They are quick and so nice to deal with! Service team is great!
Oil change Tires Rotated service
They are quick and so nice to deal with! Service team is great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New vehicle
Mr. Tom Kirby was very helpful in my wife and I in buying our 2019 Buick Encore yesterday. I have know Tom from his other places of employment.
New vehicle
Mr. Tom Kirby was very helpful in my wife and I in buying our 2019 Buick Encore yesterday. I have know Tom from his other places of employment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Thomas Buick - GMC Truck and we hope to see you again.
Service
Always pleased with the fast and friendly service and sales team.
Service
Always pleased with the fast and friendly service and sales team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrain repairs
I had an incredible experience dealing with Jonas in collision dept. my car looks amazing! I would only take my Terrain there:)
Terrain repairs
I had an incredible experience dealing with Jonas in collision dept. my car looks amazing! I would only take my Terrain there:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
Everyone was excellent from sales, finance and service. Great Job!
Mister
Everyone was excellent from sales, finance and service. Great Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase