Reviews
Easy to get scheduled & friendly people. Service department could improve their notification timeliness. Quality of service work seems good.
Easy to get scheduled & friendly people. Service department could improve their notification timeliness. Quality of service work seems good.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Gage Lafferty and Ethan Forster were very knowledgeable, kind and extremely patient making purchase less stressful.Gage was extremely knowledgeable about the vehicles features and set everything up and took the time to go over everything. Would definitely recommend purchasing a vehicle at Thomas Buick in Johnstown Pa. I purchased a Buick Encore GX and absolutely love it!
Gage Lafferty and Ethan Forster were very knowledgeable, kind and extremely patient making purchase less stressful.Gage was extremely knowledgeable about the vehicles features and set everything up and took the time to go over everything. Would definitely recommend purchasing a vehicle at Thomas Buick in Johnstown Pa. I purchased a Buick Encore GX and absolutely love it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your praise of Gage and Ethan’s patience and expertise reflects our team’s commitment to making the buying process stress-free. We’re thrilled to hear you’re loving your new Buick Encore GX and appreciate your recommendation.
The VERY BEST! Tom Kirby is the greatest…no task is too much! Always the special vehicle is waiting for us.
The VERY BEST! Tom Kirby is the greatest…no task is too much! Always the special vehicle is waiting for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed making sure your new GMC Terrain was ready and waiting for you. Knowing that Tom could handle every request and that a special vehicle was always waiting is rewarding.
The service was fast and courteous. We will go back again. We had a great experience.
The service was fast and courteous. We will go back again. We had a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service felt speedy and courteous means a lot to our team, and we’re thrilled you’ll return for your next GMC Yukon XL service.
Everyone was helpful from our first phone call. Friendly and we will definitely return for a vehicle again. We are spreading the word to visit Thomas for a vehicle!
Everyone was helpful from our first phone call. Friendly and we will definitely return for a vehicle again. We are spreading the word to visit Thomas for a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your new GMC Canyon is in excellent hands. Knowing our team was helpful from your first phone call and made the process feel friendly is very rewarding. Your recommendation and plans to return mean a lot to us.
As always pleased with the service I receive at Thomas Buick Johnstown, PA. No complaints.
As always pleased with the service I receive at Thomas Buick Johnstown, PA. No complaints.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our service continues to satisfy you means a lot to our service team. We’re glad to care for your Buick Encore each time you visit.
Seems to be okay … eleven years with you… prices r high … good mechanics .. thank you..
Seems to be okay … eleven years with you… prices r high … good mechanics .. thank you..
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
FAST, FRIENDLY AND ALWAYS PROFESSIONAL. CAN'T SAY ENOUGH GREAT THINGS ABOUT THE DEALERSHIP AND TEAM
FAST, FRIENDLY AND ALWAYS PROFESSIONAL. CAN'T SAY ENOUGH GREAT THINGS ABOUT THE DEALERSHIP AND TEAM
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your GMC Sierra 1500 was fast and professional. Your kind words about our team and dealership mean a lot to us.
They are very courteous and treat me with respect very satisfied with this dealership. they always answer my questions
They are very courteous and treat me with respect very satisfied with this dealership. they always answer my questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you feel respected and well informed means a lot to our service department. Our team is pleased we could answer all your questions during the service on your Buick Encore GX.
Service was fantastic! Everyone is nice and helpful. The work was done efficiently and properly.
Service was fantastic! Everyone is nice and helpful. The work was done efficiently and properly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Ford Mustang was efficient and thorough. Knowing you found our team friendly and helpful means a lot to our service department.