Reviews
Customer Service is Great!
I have been coming to the service department for my GMC truck for a couple of years now. They are always accurate in their estimates of time it takes to complete the service. The staff is always friendly. The service here is ALWAYS great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg, thank you so much for your review and kind words. Your loyalty is greatly appreciated. I will be sure to show this review to my Service team and let them know of their great work. --Curtis Sampson, General Manager
The day man
To say the least, I have been shopping at many dealerships and I'm a stats guy with an MBA I look at car per dollar and put their figures into a spreadsheet to see if it makes sense! The guy I worked with was Cade Ramussen. Awesome guy very friendly and very knowledgeable. Also he didn't try to short me on price I told him I make business decisions give me your best out the door quote with all fees etc... So I can compare with other dealers and he gave a very competitive quote on the cars I was looking at! Which is rare since so many think you are dumb and don't shop around! It was nice for once to see a guy that understood that I want a decent price now. Since I'll just be comparing it to other dealerships anyway. (using a spreadsheet rating system). Overall Cade Ramussen was an all-star. He also went and got the cars in rain and brought them to me to test drive so I didn't have to go into the raining parking lot. If you are looking for a good car guy go with Cade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Matt, your review and feedback are greatly appreciated. I'm glad that you had the chance to work with Cade and I will be sure to show him your review. --Curtis Sampson, General Manager
Everythying was PERFECT!
Everyone at this dealership were amazing! However this was probably one of the easiest and best buying experiences we have ever had. Mark Knickerbocker is the reason why! He is incrediable and I would and will highly reccomend him to everyone I know. Friendly, helpful, knowledgeable and pressure free. Thank you so much Mark..We LOVE our new truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michele, thank you for taking time out of your day and providing us with a 5-Star review and feedback! I'm so glad to hear that this was one of the best buying experiences that you have had. Mark is a great team member and I will be sure to show him your feedback. I'm happy to hear that he was friendly, helpful, and knowledgeable. Your recommendation is greatly appreciated and we look forward to working with you again! --Curtis Sampson, General Manager
Car buying
This was a wonderful experience!!! Fast, friendly, and fair!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amber! I'm happy to hear that you had a wonderful experience. Thank you for choosing Larry H. Miller Chevrolet Provo! --Curtis Sampson, General Manager
Great car buying experience!
Made one call to the dealer told them what I was looking for and what terms I wanted. The salesman took some time to run some numbers came back to me that same day with a deal that was spot on to what I had requested. No fus, no need to go back and forth on price. They got it done. Even gave me more for my trade in then two other dealers were willing to give.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelison, thank you for taking time out of your day and providing us with a review! I'm glad that the salesman that you worked with ran some numbers and came back with a deal which is exactly what you requested. I will be sure to pass this review and feedback on to my team and we appreciate you choosing Larry H. Miller Chevrolet Provo! --Curtis Sampson, General Manager
Duramax
They are great to work with at Larry H Miller Chevrolet in Provo Utah
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gerald, your review and honest feedback are greatly appreciated! I will be sure to pass this review on to my team! --Curtis Sampson, General Manager
Owner
The service I have received was very good, both when buying and subsequent service appointments
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig, your 5-Star review is greatly appreciated and I'm happy to hear that you received good service! We aim for 5-Star service and I'm glad to hear that this was accomplished. --Curtis Sampson, General Manager
New 2016 Malibu purchase
Sean Carson is the best salesman around and a great friend. The whole Larry H Miller Chevrolet Provo Group is awesome. Top notch service department Jason Young and Brent Moore are great. They also have a great parts department Tom Maxfield, Joanne Carson, and Kirk Lerwill very knowledgeable and no there stuff. Overall what a great Dealership. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jesse, congratulations on your 2016 Chevrolet Malibu! I'm so glad that Sean and the team worked with you to make sure you had a great experience. I will be sure to show my staff your review and let them know of their great work. Thank you for choosing Larry H. Miller Chevrolet Provo and we look forward to working with you again! --Curtis Sampson, General Manager
Service on vehicle
Always have a good experience servicing my car. Russ is always friendly and understanding to my needs and requests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, thank you for your review and feedback! I'm glad that Russ has been able to assist you with your needs and requests and I will be sure to show him your 5-Star review! --Curtis Sampson, General Manager
Customer
Ryan Porter took good care of me. Told me exactly what was involved with the replacement and the service. I am pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wayne, thank you for your 5-Star review! I'm so glad that Ryan took care of you and I will be sure to show him your feedback. Thank you for choosing Larry H. Miller Chevrolet Provo! --Curtis Sampson, General Manager