Reviews
Write a reviewgreat service, fully satisfied customer right here
..Very satisfied customers right here. We have bought our cars here in the past, and this new buick lucerne is flawless. Will continue doing business here!! Thank u pettijohns
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to purchase and trade-in a vehicle.
I traded in a 2002 Avalanche and purchased a 2011 Ram. I have been reviewing vehicles for a long time and this vehicle jumped out as a great deal. I was in contact with the internet sales manager for details of the vehicle of interest and my trade in value. I was 2.5 hours away so I really appreciated their diligence pricing my vehicle sight unseen. After I was comfortable with the purchase vehicle price and my trade-in estimate I visited the facility to test drive the Ram and let the mechanics look at the Avalanche. Long story short, we shortly came to an agreement after my first visit. My next visit was to drop off my vehicle and pick up my purchase vehicle. I dropped off my trade-in, filled out the normal paper work and was back on the road in my purchase vehicle in about 30 minutes. I would highly recommend Carsley Crabtree (Internet Sales Manager) and Hal Dowis (Sales Manager). I look forward to future business with Pettijohn for my Family's vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nate, Thanks again for making the drive and for trading in such a clean Avalanche! All of us truly enjoyed visiting with you and hope you enjoy your truck! If there's anything we can do, please don't hesitate to reach out! Best, Carsley, Hal, and the rest of us at Pettijohn's
Purchase of our Grand marquis
The company did great in helping us out from the salesman to the finance advisor. we appreciate all the time that everyone put into helping us get our loan specially the finance advisor plud the salesman id not pressure us into buying something that we did not want. My husband does not like to be pressure about anything or elso he will walk out of the building. You guys did a great job and thanks alot.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to help make this possible for you! We take a lot of pride of helping people just like you research exactly the vehicle they want instead of pressuring them into something they'll just regret later, so we're glad you noticed that! Thank you again so much for your business!
Nice Experience at Pettijohn Auto
I called Pettijohn Auto on a vehicle they had in stock that I was interested in, I talked to Hal about it and he was wonderful to talk to, very straight forward and non pressuring, he contacted back when he said he would and even though I decided that I couldn't purchase the vehiicle at this time, he told me he understood and if I was interested in anything else to give him a ring-even though they are 3 hours away from me he said he would bring the car in if I was interested in it-good dealership and I wish I could have dealt with them, maybe next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Virginia, You're too kind! Thanks for taking the time to say nice things about me! The 3 hours away is no problem; whenever you're ready, you know I'm here to help in any way I can! Enjoy your summer and I hope to visit with you again soon! -Hal Dowis
Shopping at Pettijohn's
Jack was very helpful, Sherri very informative and professional remodeled facilities - very nice and well lit. The little extras made it a pleasant experience and well satisfied with our purchase. Thanks to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're very glad you had a good time; we certainly enjoyed helping! We're glad you like the remodel as well. Never hesitate to contact us with any issue you have! King regards, Jack and the rest of the staff at Pettijohn Auto Center
We have purchased several vehicles from Larry Crone over...
We have purchased several vehicles from Larry Crone over the years. He is the friendliest car salesmen we have ever dealt with. We have referred friends and family to Larry and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was cold called because the saleman knew me and that my...
I was cold called because the saleman knew me and that my vehicle was old. He provided good information about purchasing a car I'd researched for the future. Months later my car needed major work and I decided to buy a new vehicle and called the salesman. He listened to what I wanted and found it in another state. Pettijohn's has a reputation for honesty, good service and good deals in this area and after purchasing a new car from them I believe their reputation has been earned. My experience was only positive. Everyone I dealt with at Pettijohn's was professional and knowledgable. I am very satisfied with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New vehicle buying experience
Most of you know how sometimes buying a new vehicle can be both dreadful and stressful. Not at Pettijohn Auto in Bethany. I just purchased a new Ford Escape from Greg Badder and the staff there, and had nothing but a pleasant experience. Thanks Greg! I would recommend them to anyone. Thanks Pettijohn Auto. I know I'll love my new vehicle. Thanks again, Mary Owens.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Mary! Looking forward to seeing you on the 22nd and thanks to you & HyVee for helping us with this event! - Gregg
Great Dealer To Business With!
I found a used car online. I emailed Carsley and he was very helpful and made the purchase all by email. These guys are super friendly and made this purchase a very easy, simple event.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad we were able to help you! We're willing to do anything to help make our customers confident in their vehicle purchasing over the internet!
Traveled 870 miles to get our Truck from Pettijohn. ...
Traveled 870 miles to get our Truck from Pettijohn. Could not have had a better experience or worked with better people. Had everything ready to go when I arrived. Even had someone drive 1.5 hours each way to pick me up at Kansas City Airport. Great people, Great Products and Prices that let me travel 1/3 of the way across the country and STILL come out ahead! Thanks Carsley and everyone at Pettijohn for a GREAT TRUCK!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car