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Pettijohn Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (118 reviews)
Visit Pettijohn Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (660) 223-0184 (660) 223-0184
Used (660) 223-0207 (660) 223-0207
Service (660) 223-0226 (660) 223-0226

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pettijohn Auto Center from DealerRater.

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Painless Buying Expirence

Hal,Brad and Steve were helpful and thanked us for our business. That goes a long way in a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy to work with!

Eric was knowledgeable about our new vehicle, he knew every button and its function. He had the paperwork laid out easily for me to sign. He is a good ambassador for your products, very professional. He is well liked and respected in Albany for a reason, he knows his products and is excellent in his position.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Transaction A+++

My Wife and I were shopping for a car for our daughter, we found exactly what we were looking for. Thanks Hal for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car

Jack always does an amazing job and I enjoy working with him. Being able to shop online helped us choose which vehicle we wanted to drive. The only thing I have to complain about is there could have been more details given during the financial review of my loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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best experience

Unbelievably nice staff and competitive rates! We've traveled to Nebraska and Iowa to try and find a better deal and it's not to be had. Salesman was incredibly polite and through. We were able to handle the sale of the truck over the phone and fax. We showed up to complete paperwork and drive home in under an hour. We will be back in 2015 to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you are buying a vehicle

If you are buying a car Pettijohn is as good as any dealership, maybe even a bit better than average but, if you need body work RUN away as fast as you can. I can only offer my opinion but this is the absolute worst body shop I have ever had to deal with. I bought a brand new car from them, had a deer strike that required body work to repair and as I wanted (and was willing to pay for) all OEM parts I took it back to them. This place had my car for THREE MONTHS before admitting they simply didn't have staff capable of making a quality repair. The car is still a disaster and I will provide photos of just how bad it is to anyone that would like to see and judge for themselves. Trust me, you would be better off handing your car over to a room of trained chimps, at least you would have a reason to laugh. Avoid their body shop like the plague! Austin Myers Rural Denver, MO.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Awesome purchase experience

the job they did was great, the staff is very friendly happy to help in anyway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

I have bought several new vehicles for Pettijohn Auto Center. I have always been pleased with the level of customer service I have received from the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beyond Excellent!!!

Very professional, easy to work with, and very nice people No hassle and I got what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buy maybe but never for service

They are as friendly and "helpful" when taking your money to buy a car but their service department is very poor and their rates far too high. What ever you do, NEVER, and I repeat, NEVER use their body shop. Three moths (yes three months) and my car still looked like high school kids with no experience did the work

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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