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Sun Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (97 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (97 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our salesman, Carson, was extremely helpful and

Our salesman, Carson, was extremely helpful and knowledgeable about the vehicle we were interested in. He was very professional. He answered all our questions which helped us be confident in our purchase. We highly recommend Sun Chevrolet for your next vehicle purchase.

Our salesman, Carson, was extremely helpful and

Our salesman, Carson, was extremely helpful and knowledgeable about the vehicle we were interested in. He was very professional. He answered all our questions which helped us be confident in our purchase. We highly recommend Sun Chevrolet for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Michael! We're thrilled to hear that Carson provided you with excellent service and that you felt confident in your purchase. At Sun Chevrolet Inc, we strive for professionalism and knowledge, and it's great to know that this made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future! Dave Meyers -- General Manager dmeyers@sunchevy.com

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bvwilson1@gmail.com

Staff shortage in service entry and in the shop it self. Hire more qualified people. PERIOD! Work did not get completed in a timely manner. I now have to make a return trip, waste a day, Not good.

bvwilson1@gmail.com

Staff shortage in service entry and in the shop it self. Hire more qualified people. PERIOD! Work did not get completed in a timely manner. I now have to make a return trip, waste a day, Not good.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Chris Cardiges- Service Manager ccardiges@sunchevy.com

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Transmission Repair

Service Department was helpful Chris the service manager and Laura Service Representative went above and beyond my expectations. Quality of work performed by the mechanic was excellent.

Transmission Repair

Service Department was helpful Chris the service manager and Laura Service Representative went above and beyond my expectations. Quality of work performed by the mechanic was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Cardiges- Service Manager ccardiges@sunchevy.com

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Great Service, as usual!

Even when the service department is busy, everyone is always patient and helpful.

Great Service, as usual!

Even when the service department is busy, everyone is always patient and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so patient and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Cardiges- Service Manager ccardiges@sunchevy.com

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Told I can only order double cab

We bought a work truck at this dealership in 2012 and are now buying a new one. I was told on the phone that I can only order a truck with a double cab. Something I do not want or need. We found another Chevy dealership that would order a basic work truck and exactly what we want. So we will not be coming back.

Told I can only order double cab

We bought a work truck at this dealership in 2012 and are now buying a new one. I was told on the phone that I can only order a truck with a double cab. Something I do not want or need. We found another Chevy dealership that would order a basic work truck and exactly what we want. So we will not be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dave Meyers -- General Sales Manager dmeyers@sunchevy.com

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Sun Chevrolet Pittsburgh

From the receptionist to Rocky the store manager and Ben our salesman fulfilled our wish list and Rachel from finance made the financing process a breeze . We will be back , no question

Sun Chevrolet Pittsburgh

From the receptionist to Rocky the store manager and Ben our salesman fulfilled our wish list and Rachel from finance made the financing process a breeze . We will be back , no question

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Dave Meyers -- General Sales Manager dmeyers@sunchevy.com

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Sun Chevrolet

Found the staff to be well informed, courteous and professional in all of my dealings from car feature selection, ordering process, trade-in as well as keeping me informed throughout the delivery cycle

Sun Chevrolet

Found the staff to be well informed, courteous and professional in all of my dealings from car feature selection, ordering process, trade-in as well as keeping me informed throughout the delivery cycle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst service department by far

Tried to bring my vehicle here for service and was treated to the worst customer service experience I have ever had, avoid this dealership at all cost there service department is a joke and treats you like crap, will never buy a car or take one here for service agian

Worst service department by far

Tried to bring my vehicle here for service and was treated to the worst customer service experience I have ever had, avoid this dealership at all cost there service department is a joke and treats you like crap, will never buy a car or take one here for service agian

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

we cannot make an assesment of this customer's experience without knowing any details, name, type of vehicle ect...there is no information .

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Sun Chevrolet's Service Department is a SCAM!

Sun Chevrolet's service department is horrible! They over-charged me by 2.5 hours of labor on my first service visit with my brand new 2020 Corvette. I even have PDR footage proving this. I had to submit a complaint to the BBB and to GM due to their fraudulent business practices. Needless to say, avoid this place!

Sun Chevrolet's Service Department is a SCAM!

Sun Chevrolet's service department is horrible! They over-charged me by 2.5 hours of labor on my first service visit with my brand new 2020 Corvette. I even have PDR footage proving this. I had to submit a complaint to the BBB and to GM due to their fraudulent business practices. Needless to say, avoid this place!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Avoid at all costs

I?ve had the absolute worst experience with Sun Chevrolet these past two days. A week ago, I made an appointment for 8/24 to drop my car off for an oil change, check engine light and a rattling noise coming from the rear left. I dropped my car off yesterday at 7:30 am (as soon as they opened) and was shuttled to my job by 8. No problems. As of 1 o?clock, I still hadn?t heard anything about my vehicle, so I decided to call and received the voicemail of the garage. At 2:30, I still hadn?t heard anything back, so I called again. I spoke to a mechanic who told me they were just starting to look at my car and he would have information for me soon. Why when they had my car for 7 hours were they just starting to look at it at 2:30? At 4 o?clock, I STILL had no diagnosis on my car. My work day was over at 4:30 and I was relying on someone else to give me a ride to pick up my car. I called at 4 and all of a sudden, there was a huge list of things wrong with my car. I needed front brakes and rotors, the rear left rotor was locked and the wheel wouldn?t spin, my engine cylinders were clogged. They wanted $1500 for this work. I asked them if the repairs could wait and they told me my car wasn?t in driving condition. I brought it into the shop in driving condition so why couldn?t I leave with it? I know their prices were off the wall and I wanted to get a second opinion elsewhere. As a young 23 year old woman, I knew they were trying to scare me into getting these repairs done. With the advice of my father, we decided to get the brakes done, but not the cylinders for a friend?s husband or father could fix it for less than $10. When I told my ?service advisor? this, she went into a long rant about it was caused by me using cheap gas like Sheetz or GetGo, and it can cause my entire engine to fail and ruin my car. It was complete over dramatics, and luckily, as a woman, I know to question what people are repair shops tell me and get a second opinion. After speaking to them at 4, they informed me that there was no way my car would be done that day because their mechanics left for the day. I asked her why they didn?t start looking at my car until 2:30 when I dropped it off at 7:30 in the morning. She told me they?d been working on it all day, even though the mechanic told me himself they had just started looking at it at 2:30. Had they been working on it all day, I?d think they?d call me with a diagnosis a lot sooner than 4 pm. So at that point, it was 4 pm. Mechanics were gone. My car is not in driving condition (according to them). And I?m stuck at work without a car. Had they looked at my car in the morning when I dropped it off, there would have been plenty of time to repair it that. I was never offered a rental to get to work today, so thankfully I have good friends who were willing to bring me to work and take me to pick up my car. They did not care one bit about the position I was left in without a car. I will be picking up my vehicle later this afternoon, paying $1134 for brakes and an oil change and never looking back. I cannot say enough bad things about this service department. Avoid it at all costs.

Avoid at all costs

I?ve had the absolute worst experience with Sun Chevrolet these past two days. A week ago, I made an appointment for 8/24 to drop my car off for an oil change, check engine light and a rattling noise coming from the rear left. I dropped my car off yesterday at 7:30 am (as soon as they opened) and was shuttled to my job by 8. No problems. As of 1 o?clock, I still hadn?t heard anything about my vehicle, so I decided to call and received the voicemail of the garage. At 2:30, I still hadn?t heard anything back, so I called again. I spoke to a mechanic who told me they were just starting to look at my car and he would have information for me soon. Why when they had my car for 7 hours were they just starting to look at it at 2:30? At 4 o?clock, I STILL had no diagnosis on my car. My work day was over at 4:30 and I was relying on someone else to give me a ride to pick up my car. I called at 4 and all of a sudden, there was a huge list of things wrong with my car. I needed front brakes and rotors, the rear left rotor was locked and the wheel wouldn?t spin, my engine cylinders were clogged. They wanted $1500 for this work. I asked them if the repairs could wait and they told me my car wasn?t in driving condition. I brought it into the shop in driving condition so why couldn?t I leave with it? I know their prices were off the wall and I wanted to get a second opinion elsewhere. As a young 23 year old woman, I knew they were trying to scare me into getting these repairs done. With the advice of my father, we decided to get the brakes done, but not the cylinders for a friend?s husband or father could fix it for less than $10. When I told my ?service advisor? this, she went into a long rant about it was caused by me using cheap gas like Sheetz or GetGo, and it can cause my entire engine to fail and ruin my car. It was complete over dramatics, and luckily, as a woman, I know to question what people are repair shops tell me and get a second opinion. After speaking to them at 4, they informed me that there was no way my car would be done that day because their mechanics left for the day. I asked her why they didn?t start looking at my car until 2:30 when I dropped it off at 7:30 in the morning. She told me they?d been working on it all day, even though the mechanic told me himself they had just started looking at it at 2:30. Had they been working on it all day, I?d think they?d call me with a diagnosis a lot sooner than 4 pm. So at that point, it was 4 pm. Mechanics were gone. My car is not in driving condition (according to them). And I?m stuck at work without a car. Had they looked at my car in the morning when I dropped it off, there would have been plenty of time to repair it that. I was never offered a rental to get to work today, so thankfully I have good friends who were willing to bring me to work and take me to pick up my car. They did not care one bit about the position I was left in without a car. I will be picking up my vehicle later this afternoon, paying $1134 for brakes and an oil change and never looking back. I cannot say enough bad things about this service department. Avoid it at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chelsea, we deeply regret your experience with us and are disappointed to learn of any inconveniences you have encountered due to this situation. We would like to assure you it has never been our intention to upset or disappoint you in any way as our goal is to return your vehicle to you in a better, safer condition than which it was received. We would truly appreciate the opportunity to continue working with you in hopes of resolving your issues and restoring your faith in our service department. If you are willing, please contact our Service Director David Logreco at (412) 344-8000 for further assistance. Thank you again for taking the time to express your honest concerns. We hope to hear from you.

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