Allietta Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
45 lifetime reviews. Includes reviews of Allietta Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    November 24, 2019

    I have never had a problem getting in for a check up, always same day or couple days at most. The work is done in a timely manner. The staff are always... friendly and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 25, 2019

    Complications arose so my repair was not done on time. Matt Allietta personally helped me. He was extremely professional and customer focused. He went... out of his way to make sure I was satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • August 24, 2018

    Never any problems. We have bought 2 new cars at Allietta and had them serviced there as well.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 14, 2019

    I was back home in Weirton before I would have thought the work on my car would have been started. In the future I will be returning to Alietta if and... when my car needs to be service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    March 13, 2019

    Brought vehicle in for appointment at 9 am, told at 1015, parts not here. Told parts truck will be here at 11am and will be completed within hour or so.... At 1235pm service manager??? After being in office 20 feet informs me that parts never came in at 11am. So they can't fix car! Total lack of consideration for customer and lack of organization wasted my day! Will never bring vehicle back here again! And will highly discourage others to bring them here as well.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We understand your frustration. Unfortunately after diagnosing the noise that your vehicle was making, we had to order parts to repair it. We placed ...the order for your part and were informed that the parts would be here with our 11 o'clock delivery. When the delivery arrived at eleven the part that we ordered was not on the truck. We apologize for the issue. Give us a call at (304) 737-0211.

  • 5.0 out of 5
    March 1, 2019

    Moon roof brackets had to be replaced on my 2012 F150. Steve took care of me, also dealing with the insurance Company. Repairs were done in a timely manor.... Allietta Ford did a great job.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 26, 2019

    My maintenance appointment was for a 5,000 mile checkup and oil change. From making the initial appointment to sign off completion was a good experience.... All employees were friendly and competent.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 26, 2019

    I trust the person working on my car. He was excellent! Friendly service! I had a recall notice, and they took care of it! Great job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 31, 2019

    I had a lease truck that wanted to purchase because the lease was almost over. The finance guy took his time to search lenders and find a rate and term... that work best for me.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 29, 2019

    Never had any problems with this service department.. They are quick and explain everything with the problem of the vehicle.and what may have to be done... in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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