Reviews
Write a reviewone of the easiest car transaction i have ever had.
one of the easiest car transaction i have ever had. will definitely recommend to my family and friends
one of the easiest car transaction i have ever had.
one of the easiest car transaction i have ever had. will definitely recommend to my family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
Dan Young took great care of us as usual. Love the truck and the buying experience was simple.
Excellent
Dan Young took great care of us as usual. Love the truck and the buying experience was simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Avoid
My experience with Jeff Hughes at the Dan Young dealership was negative, and I would not recommend. We negotiated for a truck, and we were $500 apart. He claimed he couldn't agree to final price until the truck was put through their service, and asked if I wanted to put down a $500 deposit-hold until then. I agreed. Two days pass with no communication, and I just assume it's still being serviced. On the third day he sends me an email at noon saying he wouldn't drop his price from the originally listing at all and asked me what I wanted to do. He never bothered to text or call (yes, he had my number), just the email. By the time I saw the email and got back to him, he claimed "I'm sorry the 48 hour hold was up around 1pm and we sold the truck to somebody else because we didn't have an agreed upon price." I'd avoid this business based on my experience with them, but maybe it's just the one salesperson. Who knows.
Avoid
My experience with Jeff Hughes at the Dan Young dealership was negative, and I would not recommend. We negotiated for a truck, and we were $500 apart. He claimed he couldn't agree to final price until the truck was put through their service, and asked if I wanted to put down a $500 deposit-hold until then. I agreed. Two days pass with no communication, and I just assume it's still being serviced. On the third day he sends me an email at noon saying he wouldn't drop his price from the originally listing at all and asked me what I wanted to do. He never bothered to text or call (yes, he had my number), just the email. By the time I saw the email and got back to him, he claimed "I'm sorry the 48 hour hold was up around 1pm and we sold the truck to somebody else because we didn't have an agreed upon price." I'd avoid this business based on my experience with them, but maybe it's just the one salesperson. Who knows.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sold the vehicle out from under us!!!
We contacted this dealership about a truck they had on their lot. We were assigned a salesman by the name of Jeff Hughes. After driving 2.5 hours to test drive we told Jeff we would take the truck. On the test drive Jeff claimed they would service and fix a few aesthetic issues. We placed a $500 deposit to hold the truck and told Jeff we would be back to pick it up after he serviced and fixed the few issues. 2 days later Jeff sold the truck out from under us. Save yourself some time and DO NOT deal with this dealership
Sold the vehicle out from under us!!!
We contacted this dealership about a truck they had on their lot. We were assigned a salesman by the name of Jeff Hughes. After driving 2.5 hours to test drive we told Jeff we would take the truck. On the test drive Jeff claimed they would service and fix a few aesthetic issues. We placed a $500 deposit to hold the truck and told Jeff we would be back to pick it up after he serviced and fixed the few issues. 2 days later Jeff sold the truck out from under us. Save yourself some time and DO NOT deal with this dealership
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dan young
You can?t go wrong with this group. Very good salesmen that know how to find what you want. The service is amazing and quick, also the owner made a point to come and thank us on our deal.
Dan young
You can?t go wrong with this group. Very good salesmen that know how to find what you want. The service is amazing and quick, also the owner made a point to come and thank us on our deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
Courteous and helpful Easy to get appointments for service needs Great service provided when in need of vehicle Fantastic customer service Easy to get to location
Great dealership
Courteous and helpful Easy to get appointments for service needs Great service provided when in need of vehicle Fantastic customer service Easy to get to location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Peggy for those kind words! We appreciate your business!
Customer
Engine light came on and I needed an oil change. Service representative called and asked if I needed my car today or if they could keep it till the next morning. They wanted a master mechanic to check it out. I got a call the next morning, my car was ready. Great service!
Customer
Engine light came on and I needed an oil change. Service representative called and asked if I needed my car today or if they could keep it till the next morning. They wanted a master mechanic to check it out. I got a call the next morning, my car was ready. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Review
Dealership delivered me to work and then brought my car back to work when it was finished.
Service Review
Dealership delivered me to work and then brought my car back to work when it was finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Use Caution!!!
They serviced my car on 12/16, on 1/2, I decided to check my power steering fluid after a funny noise. Unfortunately, the power steering fluid was depleted, even after the service tech checked it full!!! No leaks on the floor in my garage that it is faithfully parked in nightly!! Beware of their service department and check ALL of your fluids!!! Funny they noticed 2 worn tires that cost 2x the price as local tire shops, but not low power steering fluid that is free with normal service and 3 seconds to check!!
Use Caution!!!
They serviced my car on 12/16, on 1/2, I decided to check my power steering fluid after a funny noise. Unfortunately, the power steering fluid was depleted, even after the service tech checked it full!!! No leaks on the floor in my garage that it is faithfully parked in nightly!! Beware of their service department and check ALL of your fluids!!! Funny they noticed 2 worn tires that cost 2x the price as local tire shops, but not low power steering fluid that is free with normal service and 3 seconds to check!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rachel, we apologize that you had a bad experience. We are looking into the situation now and will respond back to you with more updates.
Fast, friendly service.
Very friendly staff with a very nice waiting area. I was simply having an oil change, and although it takes a little longer than one of those quick-change places, it is still much quicker than any other dealer I have ever been to. I bought this vehicle from them and they promised me some free oil changes at the time of purchase. I'm retired, so it has taken me two years to put enough miles on it to use up my free oil changes. Nonetheless, I haven't even had to remind them of it or anything, they have simply been free when I went to check out. I really appreciate that, it truly impresses me! I will keep going back.
Fast, friendly service.
Very friendly staff with a very nice waiting area. I was simply having an oil change, and although it takes a little longer than one of those quick-change places, it is still much quicker than any other dealer I have ever been to. I bought this vehicle from them and they promised me some free oil changes at the time of purchase. I'm retired, so it has taken me two years to put enough miles on it to use up my free oil changes. Nonetheless, I haven't even had to remind them of it or anything, they have simply been free when I went to check out. I really appreciate that, it truly impresses me! I will keep going back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert! Thank you so much for your kind words and your business! It really means a lot!