Reviews
Write a reviewEveryone working there is respective, and makes the
Everyone working there is respective, and makes the customer feel important. We have purchased several new vehicles at Dan Young. Feel like we gotten fair deals and not taken advantage of with all the deals. Salesman Joe Cottingham has always been honest up front and worked hard to get us a deal we can live with. The service dept is great always try to work with our schedule. Dealership is clean and well kept. Don and Frawley.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
one of the easiest car transaction i have ever had.
one of the easiest car transaction i have ever had. will definitely recommend to my family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
Dan Young took great care of us as usual. Love the truck and the buying experience was simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Jeff Hughes at the Dan Young
My experience with Jeff Hughes at the Dan Young dealership was negative, and I would not recommend. We negotiated for a truck, and we were $500 apart. He claimed he couldn't agree to final price until the truck was put through their service, and asked if I wanted to put down a $500 deposit-hold until then. I agreed. Two days pass with no communication, and I just assume it's still being serviced. On the third day he sends me an email at noon saying he wouldn't drop his price from the originally listing at all and asked me what I wanted to do. He never bothered to text or call (yes, he had my number), just the email. By the time I saw the email and got back to him, he claimed "I'm sorry the 48 hour hold was up around 1pm and we sold the truck to somebody else because we didn't have an agreed upon price." I'd avoid this business based on my experience with them, but maybe it's just the one salesperson. Who knows.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Avoid
My experience with Jeff Hughes at the Dan Young dealership was negative, and I would not recommend. We negotiated for a truck, and we were $500 apart. He claimed he couldn't agree to final price until the truck was put through their service, and asked if I wanted to put down a $500 deposit-hold until then. I agreed. Two days pass with no communication, and I just assume it's still being serviced. On the third day he sends me an email at noon saying he wouldn't drop his price from the originally listing at all and asked me what I wanted to do. He never bothered to text or call (yes, he had my number), just the email. By the time I saw the email and got back to him, he claimed "I'm sorry the 48 hour hold was up around 1pm and we sold the truck to somebody else because we didn't have an agreed upon price." I'd avoid this business based on my experience with them, but maybe it's just the one salesperson. Who knows.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sold the vehicle out from under us!!!
We contacted this dealership about a truck they had on their lot. We were assigned a salesman by the name of Jeff Hughes. After driving 2.5 hours to test drive we told Jeff we would take the truck. On the test drive Jeff claimed they would service and fix a few aesthetic issues. We placed a $500 deposit to hold the truck and told Jeff we would be back to pick it up after he serviced and fixed the few issues. 2 days later Jeff sold the truck out from under us. Save yourself some time and DO NOT deal with this dealership
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dan young
You can?t go wrong with this group. Very good salesmen that know how to find what you want. The service is amazing and quick, also the owner made a point to come and thank us on our deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
Courteous and helpful Easy to get appointments for service needs Great service provided when in need of vehicle Fantastic customer service Easy to get to location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Peggy for those kind words! We appreciate your business!
Customer
Engine light came on and I needed an oil change. Service representative called and asked if I needed my car today or if they could keep it till the next morning. They wanted a master mechanic to check it out. I got a call the next morning, my car was ready. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Review
Dealership delivered me to work and then brought my car back to work when it was finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase