Reviews
Write a reviewAppointment was easy to make online.
Appointment was easy to make online. People are always friendly. Service was done timely. Wait was not too long. I will be back again. Thank you
Appointment was easy to make online.
Appointment was easy to make online. People are always friendly. Service was done timely. Wait was not too long. I will be back again. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Monica, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Great experience overall.
Great experience overall. . I will continue to go out of my way to give Latrobe Ford my business
Great experience overall.
Great experience overall. . I will continue to go out of my way to give Latrobe Ford my business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Experience
My salesman Brad Steffey went above and beyond to find this truck for me. Can't thank him enough.
Great Experience
My salesman Brad Steffey went above and beyond to find this truck for me. Can't thank him enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jacob, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford F-150
Our salesman Jody was very knowledgeable and very kind.The manager came out and spoke with us and ask us how he could help us purchase the truck thar we wanted,he went above and beyond to make this happen by giving us extra things for the truck. They were not pushy in any way. The entire staff at Latrobe Ford /Chevy dealership was all very courteous even to our dog Lincoln. We had a very good experience there and would recommend this place to anyone.
Ford F-150
Our salesman Jody was very knowledgeable and very kind.The manager came out and spoke with us and ask us how he could help us purchase the truck thar we wanted,he went above and beyond to make this happen by giving us extra things for the truck. They were not pushy in any way. The entire staff at Latrobe Ford /Chevy dealership was all very courteous even to our dog Lincoln. We had a very good experience there and would recommend this place to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert Kristoff
Very pleased with our new truck purchase and salesman was nice to work with
Robert Kristoff
Very pleased with our new truck purchase and salesman was nice to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for another great vehicle!!!
I just purchased my 3rd vehicle from Latrobe Chevrolet and Ford. The people there have become like family to me. Anytime I have ever had a problem with one of my cars it has been taken care of with attention and little effort on my part. I love my car and I love this dealership! Wendy Hirak was a very big help during the process and I would recommend her for you next vehicle needs!!
Thanks for another great vehicle!!!
I just purchased my 3rd vehicle from Latrobe Chevrolet and Ford. The people there have become like family to me. Anytime I have ever had a problem with one of my cars it has been taken care of with attention and little effort on my part. I love my car and I love this dealership! Wendy Hirak was a very big help during the process and I would recommend her for you next vehicle needs!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevy Equinox
This dealership was great to work with when we bought our Chevy Equinox! I highly recommend Latrobe Chevrolet Ford. Ted Sonnie, our salesman, will go above and beyond to make sure you are completely satisfied with your vehicle purchase and over all experience. Definitely will be a return customer. Thanks Ted and Latrobe Chevrolet Ford!
Chevy Equinox
This dealership was great to work with when we bought our Chevy Equinox! I highly recommend Latrobe Chevrolet Ford. Ted Sonnie, our salesman, will go above and beyond to make sure you are completely satisfied with your vehicle purchase and over all experience. Definitely will be a return customer. Thanks Ted and Latrobe Chevrolet Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
An actual person answers your call. They will call you back in a timely manner. great experience overall. Not at all like Kenny Ross
Great customer service
An actual person answers your call. They will call you back in a timely manner. great experience overall. Not at all like Kenny Ross
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
collision with a deer
My experience began several weeks ago - ...had a collision with a deer. Unfortunately, the deer lost. Fortunately, I took my Ford Escape to Latrobe Ford & Collision. The folks at LFCollision were both professional AND friendly. An estimate was made, parts needed were ordered [some delays because of parts availability] and repairs were made in a good timely manner. LFCollision did a great job, and made my Escape look like new. Thanx, Latrobe Ford Collision. ---this is an update on my first review a week later - I noticed a small chip on the driver's door that is already starting to rust. I stopped at Latrobe Ford & Collision to show them that chip. They said they did not paint that door. I had no way of proving they did paint it BUT - this Ford Escape has over 100,000 miles, and somehow neither that door, or the door sill, has one scratch on it. [I had noticed many times that the area around the window, and the door sill were worn and scratched from constant wear.] I ordered a bottle of paint from LFCollision ($20.00 I need to pay). Here's hoping no more chips show.
collision with a deer
My experience began several weeks ago - ...had a collision with a deer. Unfortunately, the deer lost. Fortunately, I took my Ford Escape to Latrobe Ford & Collision. The folks at LFCollision were both professional AND friendly. An estimate was made, parts needed were ordered [some delays because of parts availability] and repairs were made in a good timely manner. LFCollision did a great job, and made my Escape look like new. Thanx, Latrobe Ford Collision. ---this is an update on my first review a week later - I noticed a small chip on the driver's door that is already starting to rust. I stopped at Latrobe Ford & Collision to show them that chip. They said they did not paint that door. I had no way of proving they did paint it BUT - this Ford Escape has over 100,000 miles, and somehow neither that door, or the door sill, has one scratch on it. [I had noticed many times that the area around the window, and the door sill were worn and scratched from constant wear.] I ordered a bottle of paint from LFCollision ($20.00 I need to pay). Here's hoping no more chips show.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Customer
The best experience I've had in a car dealership! Ted Sonnie found me the perfect vehicle to suit my needs. He is very knowledgeable and friendly, and I never felt pushed into anything. Finance and service are great to work with as well! I recommend Ted Sonnie and Latrobe Auto Group to everyone I know!
Happy Customer
The best experience I've had in a car dealership! Ted Sonnie found me the perfect vehicle to suit my needs. He is very knowledgeable and friendly, and I never felt pushed into anything. Finance and service are great to work with as well! I recommend Ted Sonnie and Latrobe Auto Group to everyone I know!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jill, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!