Murdock Hyundai Lindon

### Hyundai Review I purchased my Hyundai in 2017 as the original owner, excited to hit the road with just 12 miles on the odometer. However, my experience has been far from what I expected. Shortly after, I faced significant issues: the transmission failed at 40,000 miles, and the turbo failed at 60,000 miles. I repeatedly reported an oil consumption problem, but despite following their process, Hyundai denied my request for a new engine. It’s frustrating to know that the 2016-2017 models are known for their engine problems, yet the company refuses to take responsibility. Their customer service has been disappointing, and the warranty process has been a nightmare. Despite providing all maintenance records, they have been unhelpful and dismissive of my concerns. In my opinion, these cars are not built to last beyond 100,000 miles. I would strongly advise against purchasing a Hyundai. Consider alternatives like Honda or Toyota, which have proven to offer better reliability and customer service. My experience has been a lesson in how crucial it is to choose a brand that stands behind its products.

Do not take your vehicle to this service dept!! They have had my vehicle sence September 24th for what they said was a 10 day fix still dont have my vehicle back and its now December 18th.. went in for a simple transmission and radiator replacement! Ran great when it was taken to them.. now after the have broke motor it was towed to Jeep (mind you I drove it in to shop) said they didnt have tools to put it back together (mind boggling to me how they got it apart without right tools) I would never recommend this service department.

Great understanding of our needs and great service. Very happy with the entire experience. Highly recommend.

Made the deal on a 2017 Toyota Tacoma,Went to my Credit Union. While Drafting the cashers check with the salesperson on the phone to get the proper ammount of Fees ,Taxes. Licence and so on while drafting a cashiers check with my credit union manager..Setting up a time Sat Morning 11/14 /25 to pickup the truck,.Then at 6:51 PM 11/14/25 I Get a text telling me SORRY My Managers Friend just bought the truck! we had made a legal sale on.. First newer auto i was to purchase in my lifetime 80 years. Never have I Evere been shafted so bad, My Faith in people is gone.Not to have the guts or nerve to call me! MURDOCK Hyundai should be ashamed of thei selfs.Biggest let down since the Death of my Wife. HOW DARE YOU MURDOCK HYUNDAI pull such a terrible stunt.!!!~You make a Deal with the Devil Ths is what you get!! Thomas L Allred

Blake Murdock is a liar, conman, and thief! You stole $3,000 from me. And you stole lots of money from many other people too based on current reviews. BUYER BEWARE OF MURDOCK HYUNDAI IN LINDON! They will steal from you!

Gabe and Kevin are great i always come here for my or my family's car needs

Can I say how disappointed I am in the time it took to perform this service. I can get it if I just came in off the street, but we made an appointment. It took over 3 hours from the time I got there. It took 15 min for someone to even come out and get things started. It was an oil change and alignment. 3 hrs!! For anywhere else that would have been maybe an hr to do, probably less. When I brought this up to the Assistant Manager who was checking me out, he just said, yes this took a lot longer than it usually does. Nothing else, even when I expressed extreme disappointment. Nothing, no.. Let me see how we can make this up to you. Or hey, here is 20% off your next service to keep you as a customer. Or a I'm sorry would have been nice. He just said, yeah this took longer than it usually does. I have an appointment for our other Hyundai for some warranty work next Tuesday... Not sure, you're the dealership I want to take it to. I would not recommend their service. My time is worth more than the "free oil change they gave me and the "free alignment I purchased a few years ago. If you don't have enough people, don't take the appointment. You need more people checking in the customers. By the time he was done trying to upsell me on everything it was 30 min just to get checked in.

Buyer Beware! I cannot emphasize enough to avoid this dealership if at all possible. I am not inexperienced at purchasing vehicles or dealing with sales transactions, however this was the most unprofessional and dishonest transaction I have ever been exposed to. The sales associate was fine and did his job. It wasn't hard, I have 800+ credit, and did all the leg work myself from home and was approved for financing over the phone before ever setting foot on the lot to purchase the vehicle. I had been in a major auto accident 2 days before and made it clear that I was not able to haggle it out in person, I needed to get all the details worked out in advance and simply come in to sign papers and test drive the car. It couldn't have been easier for them. However, once I was passed over to the Finance Director the entire process was a nightmare. A "Gold Standard" extended warranty was shoved down my throat for a mere $2995 and I was told in order to qualify for a lower interest rate I was required to sign up for the warranty. The warranty itself was grossly misrepresented by the Finance Director in terms of coverage and how the program worked I found out a month later when trying to use it for a sensor that went out. I also found out that the interest rate I was promised (5.99%) for adding the $3k to the loan amount was never in fact processed by the Finance Director as stated, he signed me up for the 7.65% rate I adamantly told him I did not accept. At no point was I given copies of the paperwork I was told to sign on a tiny 4x6 screen with 8 point font which you couldn't even read. It wasn't emailed to me until after I had left the dealership. This director was so incompetent he didn't even remember to get the down payment from me despite me sitting there with my checkbook open on his desk trying to write it out for 20 minutes while he haggled over this ridiculous warranty and the APR he never ended up financing me for (5.99%). Fast forward to trying to cancel the extended warranty and big shock when I followed up, the dealership never bothered to send it to the warranty company so I'm still out $3k for nothing and had to immediately go to my credit union to refinance the car with the broken sensor for what he said he was signing me up for to begin with. Talk about one big scam. Attempts to repeatedly rectify these issues with the owner and manager have gone unanswered.

Buyer Beware! I cannot emphasize enough to avoid this dealership if at all possible. I am not inexperienced at purchasing vehicles or dealing with sales transactions, however this was the most unprofessional and dishonest transaction I have ever been exposed to. The sales associate was fine and did his job. It wasn't hard, I have 800+ credit, and did all the leg work myself from home and was approved for financing over the phone before ever setting foot on the lot to purchase the vehicle. I had been in a major auto accident 2 days before and made it clear that I was not able to haggle it out in person, I needed to get all the details worked out in advance and simply come in to sign papers and test drive the car. It couldn't have been easier for them. However, once I was passed over to the Finance Director the entire process was a nightmare. A "Gold Standard" extended warranty was shoved down my throat for a mere $2995 and I was told in order to qualify for a lower interest rate I was required to sign up for the warranty. The warranty itself was grossly misrepresented by the Finance Director in terms of coverage and how the program worked I found out a month later when trying to use it for a sensor that went out. I also found out that the interest rate I was promised (5.99%) for adding the $3k to the loan amount was never in fact processed by the Finance Director as stated, he signed me up for the 7.65% rate I adamantly told him I did not accept. At no point was I given copies of the paperwork I was told to sign on a tiny 4x6 screen with 8 point font which you couldn't even read. It wasn't emailed to me until after I had left the dealership. This director was so incompetent he didn't even remember to get the down payment from me despite me sitting there with my checkbook open on his desk trying to write it out for 20 minutes while he haggled over this ridiculous warranty and the APR he never ended up financing me for (5.99%). Fast forward to trying to cancel the extended warranty and big shock when I followed up, the dealership never bothered to send it to the warranty company so I'm still out $3k for nothing and had to immediately go to my credit union to refinance the car with the broken sensor for what he said he was signing me up for to begin with. Talk about one big scam. Attempts to repeatedly rectify these issues with the owner and manager have gone unanswered.

Warning: This dealership’s service department is absolutely horrible. If you value your time, money, or vehicle, I strongly suggest going elsewhere. I’ve been a loyal customer here, having purchased three vehicles from this dealership — including my current Nissan Pathfinder with an extended service agreement. But the way I’ve been treated over the past year has been unbelievably frustrating and disappointing. Last year, I brought in my SUV for overheating and white smoke from the exhaust. After nearly two months of silence, broken promises, and no returned calls, I was told the issue was fixed — but the white smoke continued. When I tried to bring the vehicle back, my service advisor ghosted me completely. The problem got worse: the SUV started burning through oil, and now needs a full engine replacement due to loss of compression. A different advisor eventually admitted that had the original issue been properly diagnosed, this could have been avoided. I emailed a detailed complaint directly to the service manager and dealership owner — and they’ve completely ignored me. No reply. No accountability. No offer to make things right. This is unacceptable. A dealership that sells you a car and an extended warranty should stand behind their work. Instead, I got a service department that dodges responsibility and ignores loyal customers. Do yourself a favor — take your business somewhere that actually cares.