Reviews
Easiest Car Deal
With as busy as our day was and we had to find a new car. JJ at Keller Brothers made our life easy and told us to go and deal with other things we had pressing in our life while they took care of all the paperwork to get to the result of the car deal. We were able to come back in and sign all paperwork within 30 minutes and left with a beautiful 2018 Ford Explorer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mindy, it is great to read such wonderful comments about your recent car buying experience with us! Thank you again for choosing Keller Bros. Ford Lebanon and welcome to the Ford family!! Take care!
Ford Escape
We would recommend salesman JJ Suk to anyone that inquiries about purchasing a car from him. Keller Brother Ford is an excellent place to find and purchase a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jim & Mary, thank you so much for your positive comments about Keller Brothers Ford Lebanon! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
great customer service
We found the perfect pre-owned Ford Explorer at Keller Brothers. JJ Suk was great and the finance team went above and beyond by helping us arrange the sale of my trade-in to my son and had him trade in his car on my old one. Sounds complicated but they all made the deals very painless for all of us. Now we all drive fords from Keller Brothers assisted by JJ, sales associate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Candace, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. We're happy we could meet your expectations!
Ed Rose
I have been coming to Keller Bros. for over 20 years . With each and every transaction the experience was always professional courteous. On my last purchase my representative was JJ Suk , what a great guy I was kept in the loop for the entire process no stress no pressure . It couldn't have been a better experience. I have mentioned JJ but the Keller team runs deep with quality professionals always ready with an answer and a smile . Thank you Keller Bros. team for a great experience and a great vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ed, we are happy we could could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Had a terrific experience
JJ was our salesman and he could not have treated us better. He was very friendly, very helpful, and really took his time to make sure that we had a good experience. Everyone at the dealership was kind and cheerful. JJ kept in touch after the sale and that meant a lot to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jane & Barry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Keller Brothers Ford Lebanon
Leasing of new 2018 Ford Explorer
Great Experience. JJ Suk our sales representative, was very knowlegdeable, helpful, and made the process very easy. All of the staff are great and very courteous. Shop room, restrooms, etc. were all very clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cindy and Don, thank you so much for your positive comments about Keller Brothers Ford Lebanon! We hope to be of service to you again in the future. Best wishes, Keller Brothers Ford Lebanon
Our second lease
Process took a bit longer than we were expecting. End result was excellent, however. JJ did an excellent job and we are very pleased with our new vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elliot, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome
Curtis did a great job thru the whole buying process! I would recommend Curtis and Keller Brothers to anyone who wants great service. I had a very prositive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bobbisue
Jj and everyone at the dealer were great to work with and got me into a car I love quickly and easily. I would recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Pleasant, no pressure, knowledgeable and helpful
JJ Suk took us through the process of purchasing a used car from the time we met him, until the time we pulled off the lot with our Fusion Hybrid. He was very easy going and never pressured us once. (I hate pressure guys). JJ was unique. We just got the feeling he was really concerned about getting us the right car, and when all was said and done, he did. He was with us all the way. He had answers for our questions before we even asked them. (example: "JJ, we need a second set of keys." He had them in his hand and gave them to us. "JJ, there's no owners manual in the glove box." He had already marked it down to have one sent to us.) An excellent salesman, who just made things very easy and nice for us to purchase our car. He explained everything about the technology inside the car, and we felt like we could operate most of the "techy" things when we left the lot. JJ Suk is a great model for the Keller Bros. dealership. He's positive and makes you feel at home. I'd buy another car from him in a minute, trusting his judgement and suggestions. He's the kind of salesman that other salesman should copy. Thanks, JJ.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.