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Hoffman Ford

4.8
(566 reviews)
Visit Hoffman Ford
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:30pm
Tuesday 9:00am–7:00pm 7:00am–6:30pm
Wednesday 9:00am–7:00pm 7:00am–6:30pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award View 1 awards
2021 consumer dealer award
New (866) 413-5797 (866) 413-5797
Used (866) 414-0566 (866) 414-0566
Service (888) 879-0862 (888) 879-0862

Inventory

See all 306 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2007.
At Hoffman Ford we pride ourselves in putting our customer's service first for over 70 years. We are driven to get you a great deal on a new Ford or quality pre-owned vehicle that exceeds all of your needs. Our dedication doesn't end when you drive your vehicle off of our lot. We stand by our vehicles and are committed to keeping them on the road beyond expectations. Stop by and give us the chance to provide you with the honest open and personable service you deserve before during and after the purchase of your next Ford.
HOFFMAN HAS IT! SAVINGS... SELECTION.....SERVICE!

Service center

Phone number (888) 879-0862

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.8
(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I purchased a 2024 Ford Bronco Badlands edition from

I purchased a 2024 Ford Bronco Badlands edition from Hoffman Ford. My salesman was Mr. Jamison. He did an excellent job and I was very pleased with my purchase. I would definitely recommend Hoffman Ford to anyone wishing to purchase a new vehicle!!!!

5.0

I purchased a 2024 Ford Bronco Badlands edition from

I purchased a 2024 Ford Bronco Badlands edition from Hoffman Ford. My salesman was Mr. Jamison. He did an excellent job and I was very pleased with my purchase. I would definitely recommend Hoffman Ford to anyone wishing to purchase a new vehicle!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Salesman Kevin Hunter answered all of my questions and

Salesman Kevin Hunter answered all of my questions and made the purchase experience a pleasure. I found the Maverick I wanted online. There were no surprises when I picked up and paid for the vehicle.

5.0

Salesman Kevin Hunter answered all of my questions and

Salesman Kevin Hunter answered all of my questions and made the purchase experience a pleasure. I found the Maverick I wanted online. There were no surprises when I picked up and paid for the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

I had always bought new vehicles and Joe made buying a

I had always bought new vehicles and Joe made buying a used car l less stressful. He managed to help me find a vehicle and payment I was comfortable with. He worked with my schedule that day so l could complete the financing paperwork later in the day and arranged for me finishing touches another day.

5.0

I had always bought new vehicles and Joe made buying a

I had always bought new vehicles and Joe made buying a used car l less stressful. He managed to help me find a vehicle and payment I was comfortable with. He worked with my schedule that day so l could complete the financing paperwork later in the day and arranged for me finishing touches another day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

We went to Hoffman for a specific vehicle and was

We went to Hoffman for a specific vehicle and was overwhelmed with the professionalism of the staff. Plan to use them for all our service work as well

5.0

We went to Hoffman for a specific vehicle and was

We went to Hoffman for a specific vehicle and was overwhelmed with the professionalism of the staff. Plan to use them for all our service work as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Excellent Service.

Excellent Service. Bob Hockenberry is excellent at understanding the problem and handling it with the right staff. He is very experienced with Ford products and always does a great job. I prefer seeing Bob any time I am at this dealership. My experience could not have been better.

5.0

Excellent Service.

Excellent Service. Bob Hockenberry is excellent at understanding the problem and handling it with the right staff. He is very experienced with Ford products and always does a great job. I prefer seeing Bob any time I am at this dealership. My experience could not have been better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Joe was a great salesman, pleasure to deal with everyone

Joe was a great salesman, pleasure to deal with everyone involved, highly recommend this dealership!

5.0

Joe was a great salesman, pleasure to deal with everyone

Joe was a great salesman, pleasure to deal with everyone involved, highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Joe made the whole transaction on my purchase super easy.

Joe made the whole transaction on my purchase super easy. Buying the Mazda was a great process and Ryan Long in finance was exceptional also. Jacob Burger

5.0

Joe made the whole transaction on my purchase super easy.

Joe made the whole transaction on my purchase super easy. Buying the Mazda was a great process and Ryan Long in finance was exceptional also. Jacob Burger

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

DO NOT USE THEIR AUTO BODY SHOP!

DO NOT USE THEIR AUTO BODY SHOP! Hoffman has had my vehicle for almost a month and a half and they have been everything but reliable. Instead of diagnosing all the issues after my accident to order all the necessary parts so the customer is not stuck waiting for week after week to get their vehicle back they only ordered to start what they could see at a glance instead of investigating. I’ve been told on almost a weekly basis I’d be getting my car back and then they need to order more parts again. How do you not make sure you have all the parts you needed. Last week it was painting and ordering more parts and again this week was told I’d have it back by Thursday at the latest and once again they are ordering parts. They continue to keep dragging this out week by week every week a promise to have my vehicle back and every week they have to order more parts. They have no sense of urgency for their customers. This has been nothing but a game to them and a complete inconvenience to me. They have done nothing but try to blame it on my insurance agency but my insurance has been nothing but prompt and reliable they choose to take no responsibility for their inability to provide better service and place blame elsewhere. I will never use their body shop ever again and will definitely never give them the opportunity to sell me a vehicle. They lack consideration and reliability for the customer and I will never entrust them with my business ever again and they can forget any type of recommendation to others. Get your xxxx together Hoffman there’s no reason anyone should have to deal with the xx I’ve had to with your body shop and it’s frankly pathetic customers service.

1.0

DO NOT USE THEIR AUTO BODY SHOP!

DO NOT USE THEIR AUTO BODY SHOP! Hoffman has had my vehicle for almost a month and a half and they have been everything but reliable. Instead of diagnosing all the issues after my accident to order all the necessary parts so the customer is not stuck waiting for week after week to get their vehicle back they only ordered to start what they could see at a glance instead of investigating. I’ve been told on almost a weekly basis I’d be getting my car back and then they need to order more parts again. How do you not make sure you have all the parts you needed. Last week it was painting and ordering more parts and again this week was told I’d have it back by Thursday at the latest and once again they are ordering parts. They continue to keep dragging this out week by week every week a promise to have my vehicle back and every week they have to order more parts. They have no sense of urgency for their customers. This has been nothing but a game to them and a complete inconvenience to me. They have done nothing but try to blame it on my insurance agency but my insurance has been nothing but prompt and reliable they choose to take no responsibility for their inability to provide better service and place blame elsewhere. I will never use their body shop ever again and will definitely never give them the opportunity to sell me a vehicle. They lack consideration and reliability for the customer and I will never entrust them with my business ever again and they can forget any type of recommendation to others. Get your xxxx together Hoffman there’s no reason anyone should have to deal with the xx I’ve had to with your body shop and it’s frankly pathetic customers service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review and letting us know about your concerns and issues with our Collision Center. After speaking to the management team in our Body Shop it seems as if they were understanding of the limited time frame that you had to have your vehicle repaired and were able to be more than accommodating to have that corrected for you. I was informed that your rental was paid for and that your vehicle was delivered back to your place of employment by our Body Shop Manager. Again, we apologize for the timeliness of repairs on your vehicle, however we also are able to understand when a customer has a concern and go above and beyond to correct that concern. Should you have further issues please feel free to call me directly at 717-833-2501. Thank you, Mary Pratt, Assistant General Manager.

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5.0

Repeat Customer

We just bought our second Explorer from Hoffman and were very happy with the whole process. We worked with Ben Breneman in choosing the right SUV for our family. He showed us all the options, took us on multiple test drives and provided a no-stress experience. We would absolutely work with Ben again. Our previous Explorer had been well maintained by the Service Department, but someone decided to run a red light and total it. Hoffman Ford has always treated us well, and we are happy to continue bringing our business there.

5.0

Repeat Customer

We just bought our second Explorer from Hoffman and were very happy with the whole process. We worked with Ben Breneman in choosing the right SUV for our family. He showed us all the options, took us on multiple test drives and provided a no-stress experience. We would absolutely work with Ben again. Our previous Explorer had been well maintained by the Service Department, but someone decided to run a red light and total it. Hoffman Ford has always treated us well, and we are happy to continue bringing our business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-Star review! We are very pleased to hear that you enjoyed your experience here at Hoffman Ford with Ben Breneman. We hope that you enjoy your new Explorer, and we look forward to working with you again!

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1.0

If we could give this place zero stars we would.

If we could give this place zero stars we would. We special ordered a 2023 Ford-350 Lariat approximately 1 year ago and where so excited when it finally came in. Unfortunately we where quoted a trade in value of only $44,000 for our F250 that was in excellent condition with low mileage and was worth closer to $60,000 on Kelly Blue book and at other dealer websites, etc... We did our homework and no way where we taking that kind of hit. To add insult to injury Hoffman Ford promptly listed our special ordered truck on their website with an inflated price tag of well over $82,000 when we where only supposed to pay in the neighborhood of $75,000... they where marking up the price to make money off the next person. This place obviously only cares about making a profit and does not have loyalty to their customers what so ever!! We tried for several weeks and left numerous messages for our salesman Mason but never heard a thing... all we wanted was our deposit money back and to never deal with this place again. Finally some very unpleasant gentleman named Dave called back today and further solidified our choice to NEVER do business at Hoffman Ford again !!! It is a shame that in today's world the only thing that businesses care about is ripping off their customers ! Please... Do not do business here !! kaci and dave shirey

1.0

If we could give this place zero stars we would.

If we could give this place zero stars we would. We special ordered a 2023 Ford-350 Lariat approximately 1 year ago and where so excited when it finally came in. Unfortunately we where quoted a trade in value of only $44,000 for our F250 that was in excellent condition with low mileage and was worth closer to $60,000 on Kelly Blue book and at other dealer websites, etc... We did our homework and no way where we taking that kind of hit. To add insult to injury Hoffman Ford promptly listed our special ordered truck on their website with an inflated price tag of well over $82,000 when we where only supposed to pay in the neighborhood of $75,000... they where marking up the price to make money off the next person. This place obviously only cares about making a profit and does not have loyalty to their customers what so ever!! We tried for several weeks and left numerous messages for our salesman Mason but never heard a thing... all we wanted was our deposit money back and to never deal with this place again. Finally some very unpleasant gentleman named Dave called back today and further solidified our choice to NEVER do business at Hoffman Ford again !!! It is a shame that in today's world the only thing that businesses care about is ripping off their customers ! Please... Do not do business here !! kaci and dave shirey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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