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Reviews

Average Ratings

4.4
97 lifetime reviews.
  • Hoffman Ford

    Customer since 2003. Always got a fair price for trading on new trucks. Servicing is great with the provision of shuttle service to work or home w...

    Dealer Response

    We are so pleased to hear that you have had great experiences at Hoffman Ford! We loved that you shared your experience with us and we hope to see...


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    Customer since 2003. Always got a fair price for trading on new trucks. Servicing is great with the provision of shuttle service to work or home while my vehicle was serviced. Any issues with service were always resolved promptly. Now that I am retired I am using Ford leasing program through Hoffman Ford. So far so great. Drive a very luxurious F150 Truck every three years. Both my neighbors use this dealer.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are so pleased to hear that you have had great experiences at Hoffman Ford! We loved that you shared your experience with us and we hope to see you in the future! Thank you again! Daniel - Internet Sales Manager.


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  • Above and Beyond

    I came in from out of state to purchase a used SUV, and the staff at Hoffman Ford bent over backwards to ensure that all my questions were answere...

    Dealer Response

    Brad, We are glad to hear that you had a great experience with us. We also appreciate you reaching out to us with your feedback about your recen...


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    I came in from out of state to purchase a used SUV, and the staff at Hoffman Ford bent over backwards to ensure that all my questions were answered and that I was comfortable moving forward with the purchase. When I arrived, everything was in order and prepared as agreed upon. Bottom Line: A trustworthy dealership that will seeks an fair sale and good deal for both parties! Would highly recommend to anyone, anywhere as a go-to dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Brad, We are glad to hear that you had a great experience with us. We also appreciate you reaching out to us with your feedback about your recent purchase/visit and we will be sure to pass your compliments on to the rest of the staff. Congratulations on your new vehicle, and welcome to the Hoffman Ford family!


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  • Horrible Experience

    Let me first start by saying that I'm never the type who complains but my experience at Hoffman Ford was a nightmare and the customer service afte...


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    Let me first start by saying that I'm never the type who complains but my experience at Hoffman Ford was a nightmare and the customer service after the fact was just as bad. I work hard for my money, and finally after a lot of hard work, purchased a new Ford Edge Sport from a Ford dealership in Virginia. Being that I purchased the vehicle in VA I had to get my PA inspection done. I took my car to Hoffman Ford because I wanted to put my car in what I thought was the best hands possible. After my vehicle was serviced I received a call from the service department telling me that a employee side swiped a pole on the lot. The service manager apologized and related they would fix the damage. My car was brand new, 30 days old with 1200 miles on it, fixing the damage was not enough. I was expecting some sort of additional compensation but got nothing. I spoke to the GM, Allen who said, "We're making you whole by fixing the damage." I emailed both sons of the owner and got nothing not even a reply. I will NEVER return to that dealership again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Sales Man 5 stars

    Sales Man 5 stars I have been buying vehicles from Mr. James (Jim) Bibbs for 15 yrs. He is the best sales man I have every dealt with. He has a...

    Dealer Response

    Harry, We are glad to hear that you had a great experience with us. We also appreciate you reaching out to us with your feedback, and we will be ...


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    Sales Man 5 stars I have been buying vehicles from Mr. James (Jim) Bibbs for 15 yrs. He is the best sales man I have every dealt with. He has always given 100% to make sure I received the lowest interest rate and best trade in amount for my vehicle. I highly recommend Jim for your sales man . Harry

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Harry, We are glad to hear that you had a great experience with us. We also appreciate you reaching out to us with your feedback, and we will be sure to pass your compliments along to Jim Bibb. -Daniel, Internet Manager


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  • Service desk !!! WILL NOT DEAL WITH THEM AGAIN !!

    Service desk !!! Will not deal with them again !!! MINUS TEN STARS I bought a new 2016 f 150 and brought it back to the shop to have a bed liner ...

    Dealer Response

    Harry, We apologize for the inconvenience you have experienced. It is Hoffman Ford's desire to have all our customers have an excellent customer ...


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    Service desk !!! Will not deal with them again !!! MINUS TEN STARS I bought a new 2016 f 150 and brought it back to the shop to have a bed liner installed. When I was leaving I saw the drivers door was scratch. I brought it back next week and was told it was going to take a few days. I ask for a loner and was told to make sure I replaced any gas I used. I ask why and the service desk rep raised his voice in a high tone and firmly stated your driving our car... I ask if they where going to replace the gas I used and the days pay I lost... BET NOT !!! Harry P

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Harry, We apologize for the inconvenience you have experienced. It is Hoffman Ford's desire to have all our customers have an excellent customer service experience at our dealership. As we have resolved this issue please feel free to reach back out to us at 717-657-1600 if you have any additional questions or concerns.


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  • Satisfied buyer!

    Experience at Hoffman was easy. Sales person was friendly and didn't push vehicles at me. There was a no pressure sales atmosphere which made my d...

    Dealer Response

    Duane, We are glad to hear that you had a great experience with us. We also appreciate you reaching out to us with your feedback about your recen...


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    Experience at Hoffman was easy. Sales person was friendly and didn't push vehicles at me. There was a no pressure sales atmosphere which made my decision easier. Everyone I worked with is knowledgeable in their respective positions and were willing to answer all my questions. Even being an out of state purchaser I would drive the 300 miles to work with Hoffman Ford again. Thanks to the folks at Hoffman Ford, hope to see you again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Duane, We are glad to hear that you had a great experience with us. We also appreciate you reaching out to us with your feedback about your recent purchase/visit and will be sure to pass your compliments on to the rest of the staff. Congratulations on your new vehicle, and welcome to the Hoffman Ford family! -Daniel, Internet Manager


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  • Purchase of 2016 F-150 Lariat Supercrew 4X4

    Contacted Dan Blazina in Hoffman's Internet Sales and asked for their best quote for a 2016 F-150 Supercrew 4X4 and received a response in less th...

    Dealer Response

    Mikey, congratulations on your new F-150! We appreciate you taking the time to reach out to us with feedback about your recent experience and for ...


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    Contacted Dan Blazina in Hoffman's Internet Sales and asked for their best quote for a 2016 F-150 Supercrew 4X4 and received a response in less than 24 hours. Hoffman delivered their best quote and notified them that I had requested quotes from other local dealers for the same model. Hoffman's quote was the lowest, we accepted their offer, and met the next day at noon, closing the deal. Received excellent service from Milt Watson who took the time to explain the technology and operation of the new truck. Mountains of paperwork were completed with Justin Forer in less than half an hour and I drove my new vehicle home (cleaned and filled w/ gas) that afternoon. This was an experience that will be pleasantly remembered and shared with many others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mikey, congratulations on your new F-150! We appreciate you taking the time to reach out to us with feedback about your recent experience and for giving us the opportunity to earn your business. We will be sure to share your compliments with all involved in making your experience pleasant. Welcome to the Hoffman Ford family! ~ Taira Little, Business Development Manager


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  • Great Car Buying Experience

    I bought a new 2017 Ford Escape Titanium from Hoffman Ford on 8/16/16. I compared the model with equivalent Chevys and this car took the cake. I...

    Dealer Response

    Phil, thank you for giving us the opportunity to earn your business. We strive to give our customer's a great deal and provide them with a great e...


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    I bought a new 2017 Ford Escape Titanium from Hoffman Ford on 8/16/16. I compared the model with equivalent Chevys and this car took the cake. It handles great, it has better gas mileage and power than my old 2011 Chevy Equinox and it has many more features and options at a lower price than the new Chevy Equinox models. Hoffman Ford gave me the best trade-in value (compared with 3 other Ford and Chevy dealers - I had my eye on about 8 different cars), the best dealer price and showed the most interest in my business. Hoffman's staff is top notch - all employees were courteous and friendly and were truly interested in what I was looking for, not what they wanted to sell me. Ben Breneman was my sales professional and he was great. The purchase was seamless and the accessories I purchased were installed correctly and expertly. The car is beautiful and handles great. I would highly recommend this car and Hoffman Ford for all your future car purchases and needs. Phil

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Phil, thank you for giving us the opportunity to earn your business. We strive to give our customer's a great deal and provide them with a great experience. We appreciate you reaching out to us with your feedback about your recent purchase/visit and will be sure to pass your compliments on to Ben and rest of the staff. Congratulations on your new Escape and welcome to the Hoffman Ford family! ~ Taira Little, Business Development Manager


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  • Leasing a 2016 Ford Fusion

    I found the staff very knowledgeable about their cars. I really liked the Ford Fusion and they were able to help me lease one effortlessly. Every...

    Dealer Response

    Judy, congratulations on your new Fusion! We really appreciate you taking the time to reach out and provide us with feedback about your recent vis...


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    I found the staff very knowledgeable about their cars. I really liked the Ford Fusion and they were able to help me lease one effortlessly. Every step of the lease process was smooth and there were no surprises. Thank you Hoffman Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Judy, congratulations on your new Fusion! We really appreciate you taking the time to reach out and provide us with feedback about your recent visit to the dealership. Welcome to the Hoffman Ford family! Taira Little, Business Development Manager


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  • Purchased a new Ford Escape

    Smooth transaction, very fast paced. Left with a full tank and freshly cleaned new escape. Jess was awesome...

    Dealer Response

    Congratulations on your new Escape, Deb! We appreciate you sharing your feedback about your recent visit with us and will be sure to pass your com...


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    Smooth transaction, very fast paced. Left with a full tank and freshly cleaned new escape. Jess was awesome...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Escape, Deb! We appreciate you sharing your feedback about your recent visit with us and will be sure to pass your compliments on to Jess. Welcome to the Hoffman Ford family! Taira Little, Business Development Manager


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