Reviews
Scott did a great job got my truck repaired and returned...
Scott did a great job got my truck repaired and returned to me the same day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron Lewis Pleasant Hills Dodge does Great Job
From the minute you pull in the garage you are greeted and work is starting. Your taken to a waiting room with television or internet. Snacks and drinks are available and offered. Area is always neat and clean. Each individual person there are always pleasant and care about you to help you in any way. Sue at the desk is always pleasant and friendly. If you run into any salespeople you know, they always stop to say hello and ask how you are. The service people are giving you information to help you know what’s going on and how long it will take and best of all, your car is all vacuumed and washed when you leave. Pleasant Hills Ron Lewis Dodge are really about the customers and are doing a good job. Thank you , all of you for going above and beyond to let your customers know that yo care.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales is excellent, service is very slow to get in for...
Sales is excellent, service is very slow to get in for appointments. Takes at least 2 weeks to get in just for a regular service .
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
HAPPY ENDINGS
Excellent dealership! All the sales department and especially Jack, Jimmy, Bob are laid back easy going no pressure make yourself at home people while purchasing a new vehicle. It’s a dealership that I would enjoy stopping everyday just to talk to everyone who works there. Every single employee I talked at the dealership was extremely nice honest and down to earth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleasant, Jessica was very helpful and everyone was...
Very pleasant, Jessica was very helpful and everyone was very attentive. I enjoyed the speed with which everything was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I called to bring my Wrangler in for 2 recalls. They...
I called to bring my Wrangler in for 2 recalls. They "ordered" the parts after confirming the Vin and would call me when they arrived. 2 weeks later I get a call saying one of the parts requires the mileage for them to order it. It took 2 weeks to figure this out? So, I call and am transferred to Scott's voicemail. I leave a message for him to return the call to give them the mileage and make sure nothing else is needed. 4 more calls go unanswered. I even spoke to the front reception and explain to her what is going on. She says she will give him a message directly. I have yet to hear from them and my Jeep still needs a clockspring.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very friendly and helpful staff. Prices were reasonable...
Very friendly and helpful staff. Prices were reasonable and service was hassle-free I will be going back if I have anymore issues with my vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been dealing here for over 20 years and have never...
I’ve been dealing here for over 20 years and have never had a problem with service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought both my vehicles there. Any problems that came...
I bought both my vehicles there. Any problems that came up they fixed without a hassle. Just had my dodge dart in this time for inspection, recall and put the summer tires on. They were quick and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patsy was excellent to deal with everything went so...
Patsy was excellent to deal with everything went so smooth would definitely deal with him again no pressure just up front get it done nice and simple the way car buying should be
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car