Steve Austin's Auto Group

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
63 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    April 4, 2018

    do not ever complaine or write a bad review about this place, they will shun you. They will refuse to give you service, either on your vehicle, buying... parts, or calling to ask questions. They will refuse to help with anything then the employees will become rude and hang up on you if you ever call back. All over a bad review about damaging my number and only taking responsibility for part of the damage and claiming the rest was already there. Be careful taking your business there and watch what you say about them or you some how become the bad customer.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We apologize for any inconvenience this may have caused you. To better serve you, I've asked our owner, Steve Austin to follow up with you to see how ...we can rectify this situation.

  • 5.0 out of 5
    March 23, 2018

    Kelli, was incredible! She made us feel comfortable, and she was very caring. Mr. Austin introduced himself, and gave us a tour. The entire process was... amazing.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • January 17, 2017

    Very good experience. Very low pressure in the sales department. Very enjoyable experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for sharing these comments, Alex. You really made our day today.

  • 5.0 out of 5
    August 2, 2017

    Quality dealership. Everyone that we are working with are extremely helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you! Your kind words mean so much to us!

  • 5.0 out of 5
    August 2, 2017

    Quality dealership. Everyone that we are working with are extremely helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Tami, Thank you, again! Please let us know if you have any questions and how we may further assist you!

  • 5.0 out of 5
    August 2, 2017

    Quality dealership. Everyone that we are working with are extremely helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind review. We greatly appreciate you taking time out of your day to make the drive to see us.

  • 5.0 out of 5
    July 7, 2017

    My wife & I were very satisfied with our buying experience. Kyle Rumer, salesman, was terrific. After we decided on our car, he really sold the car by... explaining everything about it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for your purchase, and sharing your experience at our dealership. We greatly appreciated the opportunity to work with you. Kyle re...ally liked your review, and thanks you, too!

  • 5.0 out of 5
    July 5, 2017

    Love the service team! I always feel they are looking out for our safety and my wallet!! No unnecesary repairs and great customer service!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Troy. We are happy to assist you, and really appreciate your business! You've made our day with this review, and your thoughtful comments.

  • 5.0 out of 5
    June 16, 2017

    My experience was good as I dropped the van off for service, went with a friend to do errands and when I returned the van was ready to go!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We thank you so much, and it was our pleasure working with you. We very much appreciate your review and your business. Thank you, again!

  • 5.0 out of 5
    June 7, 2017

    Steve Austin 's group goes above and beyond, making sure you know what was repaired and why.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the positive feedback and your kind words. We greatly appreciate you putting your trust in our service department, and for your ...business.

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