Reviews
2021 Ford Explorer purchase
Overall process was a pleasant experience and the staff was friendly. The only comment I have is that the vehicle detailing could have been a little better but ok.
2021 Ford Explorer purchase
Overall process was a pleasant experience and the staff was friendly. The only comment I have is that the vehicle detailing could have been a little better but ok.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommended
Highly recommend! Excellent staff. Buying my vehicle was seemless. Very professional and effecient. Traveled over 2 hours to buy from Sands and worth the trip!
Highly recommended
Highly recommend! Excellent staff. Buying my vehicle was seemless. Very professional and effecient. Traveled over 2 hours to buy from Sands and worth the trip!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place
We went in a purchased a bronco. Everyone was courteous and polite and helped whenever we needed it
Great place
We went in a purchased a bronco. Everyone was courteous and polite and helped whenever we needed it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Inspection
I had shading on my front windshield and they told me that it was down to low that I either had to take it off or I had to cut it. They did not tell me that they would cut it for me but instead they left me leave the lot And have to bring my car back knowing that they were going to charge me for my inspection that I get for free. I was not a happy camper. I never had this problem before and I don?t intend to have it again so I hope you can do something about this . Otherwise I do not have a problem with the dealership.
Inspection
I had shading on my front windshield and they told me that it was down to low that I either had to take it off or I had to cut it. They did not tell me that they would cut it for me but instead they left me leave the lot And have to bring my car back knowing that they were going to charge me for my inspection that I get for free. I was not a happy camper. I never had this problem before and I don?t intend to have it again so I hope you can do something about this . Otherwise I do not have a problem with the dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alternator
RHF was very helpful. We were on vacation and needed an Alternator ASAP as my husband did not have extra medicines with him. Our car broke down on a Saturday. They recommended a Rent-A-Car location. Our car was fixed and ready to go by Tuesday morning.
Alternator
RHF was very helpful. We were on vacation and needed an Alternator ASAP as my husband did not have extra medicines with him. Our car broke down on a Saturday. They recommended a Rent-A-Car location. Our car was fixed and ready to go by Tuesday morning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience
Shopped around to multiple dealers for this Bronco and kept coming back to Sands due to the great staff and pricing.
Great buying experience
Shopped around to multiple dealers for this Bronco and kept coming back to Sands due to the great staff and pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ed Czaplicki, loyal customer
As always, in and out quickly. Never had to take my F-150 back because the repair wasn't done right.
Ed Czaplicki, loyal customer
As always, in and out quickly. Never had to take my F-150 back because the repair wasn't done right.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick and easy inspection/oil change!
I always have a pleasant experience at Sands Ford. I took my car in for inspection and an oil change. Everything went smoothly! I would definitely recommend this dealership to others whether you?re buying a car or need service on your current vehicle.
Quick and easy inspection/oil change!
I always have a pleasant experience at Sands Ford. I took my car in for inspection and an oil change. Everything went smoothly! I would definitely recommend this dealership to others whether you?re buying a car or need service on your current vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car Buying
Over all a great experience. Very happy with the purchase and the customer service
Car Buying
Over all a great experience. Very happy with the purchase and the customer service
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
All good
Easy buying process, from order to delivery. Would highly recommend
All good
Easy buying process, from order to delivery. Would highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase