Karl Malone Chrysler Dodge Jeep RAM

Reviews

4.7 out of 5 4.7
79 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 2, 2018

    jim was so helpful. he helped me find the car that i was looking for. great experience. i would definitely recommend this dealership to a friend . :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Jessica! We appreciate your feedback!

  • 5.0 out of 5
    October 5, 2018

    Great group to work with. Mike Horrocks took all the time needed for us to pick the right vehicle and put the best deal together. No high pressure. It... was a great experience and loving the new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your feedback about Mike and our team here. Please give us a call if you have any questions.

  • June 24, 2014

    Not pushy sales men! This should be your first stop if you are in the market for a new vehicle. We will buy all future vehicles from here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We strive to do things differently, working with your needs to accomplish your goals. It is that simple. Thank you for becoming part of the Heber fa...mily.

  • 5.0 out of 5
    September 29, 2018

    Outstanding dealership. I’ve purchased lots of cars in my life and can’t recall a better experience than this. Professional hard working... staff all around. Gave me a great deal and went above and beyond to get me the exact vehicle I wanted. No pressure or games. Honest and straightforward. My primary salesman Mike Horrocks was very helpful and informative, as were his associates. Will definitely be a repeat customer. Proud owner of new Grand Cherokee Trailhawk diesel.

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    Shopped for a new car
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    Dealer Response

    Bob, thank you for feedback. We appreciate your business and look forward to working with you again in the future.

  • 5.0 out of 5
    August 18, 2018

    Our garage is now exclusively Ram trucks from Karl Malone Heber. The customer service from Bill Hyde & team the last 4yrs on our 1st Ram has been great!... When it was time to upgrade our 2nd truck (Ford), we did some shopping around but came back “home” for a 2nd Ram. Patrick Saucier had just started but his energy was infectious & by the time we picked up our custom order, he was up to speed & owning the process. We love the community feel & teamwork at the dealership & appreciate their respect of our personal time. Can’t wait for the new building & service center!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jenny, congratulations on the new truck! We really appreciate you coming in and working with Patrick and our team here. Please give us a call if you... have any questions.

  • 5.0 out of 5
    August 16, 2018

    Dealer did exactly what he told me he would do. Easiest and fastest purchase I have ever made. No hassle with pricing, great deal right from the beginning.... Do not pass this place to go to the big city. Thanks for making this a great experience!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Brad, thank you for your review. We appreciate your feedback and your business. Please give us a call if you have any other questions.

  • 5.0 out of 5
    August 13, 2018

    Not the first vehicle I have Purchase from them and definitely not the last! David and Kaden Are awesome to work with and cut out all the B.S. If you are... in the market for a vehicle make sure you stop in and see these guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Brandon! We appreciate you coming in and working with David, Kaden and our team here.

  • 5.0 out of 5
    August 11, 2018

    No high pressure tactics. Got a good deal. I’d recommend you take the time to drive to Heber. The Mailman has a great operation going one here.

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    Shopped for a new car
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    Dealer Response

    Thank you for your review and for your business. We appreciate you coming in!

  • 4.0 out of 5
    August 9, 2018

    At first my experience wasn’t that great. But after realizing the error that was made the dealership they tried to make it right. I ended up going... through the process to buy a vehicle. I was very happy with how fast the process went. Although the salesman did sneak a fast one past me regarding the loan. Didn’t notice the length of the loan till after I signed papers. That was annoying. And my other concern. The vehicle I bought had two air fresheners which give me headaches. Well, I took them out immediately and now I’m smelling something not so pleasant and now I’m realizing why there were 2 air fresheners! So now my car smells like a cheap Vegas hotel room. I’m going to try airing it out for a week and we’ll see. But overall it all worked out. Dealerships and salesman are basically all the same. Haven’t really found one that I love.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to share your experience with us. We are sorry that the experience started out not so great, but glad that it ended better....

  • 5.0 out of 5
    July 18, 2018

    Today I went to Karl Malone CDJR in Heber City to purchase a new Jeep. This by far was the best car buying experience that I have ever had. Gary and Kaden... made the entire experience great. They had the Jeep that was looking for on the lot and that made things even better. Everyone open and friendly. I highly recommend this sales team to anyone looking to buy a new car.

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    Dealer Response

    Thanks Bob! We appreciate you taking the time to give us your feedback. Please give us a call if you have any other questions.

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